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Herb Chambers BMW of Boston
Boston, MA
2,386 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,386 reviews
May 27, 2023
Accessible, prompt service with friendly agents. I needed my tire replaced and they were able to get me in the same day . Julie th was extremely helpful. I needed my tire replaced and they were able to get me in the same day . Julie th was extremely helpful. More
by Skm
Employees Worked With
Julieth
May 26, 2023
Great dealership, great staff, great experience! It’s always a pleasure getting my car serviced here. It’s always a pleasure getting my car serviced here. More
by Carguy1
Employees Worked With
May 26, 2023
Sheraz was super clear and open the whole way through the process of buying our new car. He helped me get a build allocation in way less time than any other dealer, and was a delight to work with throughout. process of buying our new car. He helped me get a build allocation in way less time than any other dealer, and was a delight to work with throughout. He facilitated a perfect buying experience for us. More
by TMcD
May 26, 2023
Fantastic! I was looking for a certain car that seemed unavailable at every dealer in the US. But the salesperson, K Bugby, stayed on the case and found one on I was looking for a certain car that seemed unavailable at every dealer in the US. But the salesperson, K Bugby, stayed on the case and found one on a ship headed for TX. Diverted and came right to Boston. Couldn't be happier. More
by d
Employees Worked With
May 25, 2023
With Higor is always easy to set up and appointment, or even an early morning walk-in for an oil change. He is a legend. Top notch service advisor. Very knowledgeable, always on point, and informative. even an early morning walk-in for an oil change. He is a legend. Top notch service advisor. Very knowledgeable, always on point, and informative. The only thing. I would get a better hold experience, instead of Herb apologizing every every 3 minutes because of the hold time, maybe some hold music? More
by Fred997
Employees Worked With
May 24, 2023
Our service agent, Higor, was very helpful in our latest visit to BMW to get our X3 serviced. He was very thoughtful and very helpful during our visit. visit to BMW to get our X3 serviced. He was very thoughtful and very helpful during our visit. More
by Dmeyer
Employees Worked With
May 23, 2023
The team at herb chambers deliver quality work, good communication, fast & flexible appointments and good overall customer service with rides or loaner cars if the service is too long for a wait. communication, fast & flexible appointments and good overall customer service with rides or loaner cars if the service is too long for a wait. More
by Costacoast
Employees Worked With
May 20, 2023
This rating is for Matt Krappe and his service techs, not the sales department. Matt always takes care of me very well. He is fair and reasonable. I could not be more happy with the service I get from him the sales department. Matt always takes care of me very well. He is fair and reasonable. I could not be more happy with the service I get from him. I travel quite a distance to have my car serviced at Herb Chambers Boston when there are two dealers closer to where I live. More
by npo
Employees Worked With
