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Herb Chambers BMW of Boston
Boston, MA
2,402 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,402 reviews
December 21, 2022
Excellent service from salesman Hadi Eslami, good trade-in value, smooth process in acquiring a BMW X-1. All personnel pleasant and helpful. trade-in value, smooth process in acquiring a BMW X-1. All personnel pleasant and helpful. More
by Wterry
Employees Worked With
December 19, 2022
Waiting time was ridiculous. The communication was questionable to say the least. They performed the job well though. The communication was questionable to say the least. They performed the job well though. More
by cstelea2
Employees Worked With
December 17, 2022
Excellent full service always focusing on safety. service rep Higor was very transparent on all issues. service rep Higor was very transparent on all issues. More
by Sc
Employees Worked With
December 17, 2022
I dealt with Higor who was very helpful. With great follow through, communication. And guidance on what I needed to do to get my car fixed With great follow through, communication. And guidance on what I needed to do to get my car fixed More
by HeidiRsawyer
Employees Worked With
December 15, 2022
Service team was very professional and fast! Higor listened and made sure my service requests were addressed. Top marks! Higor listened and made sure my service requests were addressed. Top marks! More
by Margaret
Employees Worked With
December 15, 2022
Outstanding and prompt service! Will accommodate even last minute issues! Always offer the most honest advice regarding repairs and maintenance!Pan Will accommodate even last minute issues! Always offer the most honest advice regarding repairs and maintenance!Pan More
by pan vokonas
December 15, 2022
Gave me different quotes and said it was a “mistake. ” Didn’t deliver my car by the time I was promised. Not professional for a certified dealership. I had to reach out to the service manager several tim ” Didn’t deliver my car by the time I was promised. Not professional for a certified dealership. I had to reach out to the service manager several times to file a formal complaint. More
by Kim P.
Employees Worked With
December 14, 2022
Great experience. I was able to take advantage of some rebates, and got a fair deal on a new X3. I put in an order for delivery in Feb 2023, but a demo became availabl I was able to take advantage of some rebates, and got a fair deal on a new X3. I put in an order for delivery in Feb 2023, but a demo became available and Steven was able to get me in that for a better deal than the car that I'd ordered . . . and instant gratification has no price! I highly recommend working with Steven - he's super nice, and is not a high pressure salesperson, which I appreciated; he's interested in getting you into the car that YOU want. This is the first time I bought a vehicle from Herb, and it was probably the best car buying experience that I've had. More
by johnmk664
Employees Worked With
Steven Petrucci
December 14, 2022
Badis was awesome he is very knowledgeable and was extremely helpful throughout our purchase process and we were happy doing business with him. extremely helpful throughout our purchase process and we were happy doing business with him. More
by Nevine Rofail
Employees Worked With
Badis Boussetta
December 13, 2022
We recently made a purchase at Herb Chambers. While the deal initially met with a few challenges unique to our vehicle, I was extremely impressed by the efforts expended by Badis Omar, Melissa a While the deal initially met with a few challenges unique to our vehicle, I was extremely impressed by the efforts expended by Badis Omar, Melissa and the rest of the team to consummate the deal with terms that were very acceptable to me. I would not hesitate to contact Badis and the team again for our next purchase. More
by GSC
