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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.8
1,005 Reviews

1,005 Reviews of Herb Chambers BMW of Boston - Service Center

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January 21, 2023

Everyone was so nice and helpful! ! The waiting for service to be done was right on time! More

by nancywluka61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Herb Chambers BMW of Boston responded

We're happy to hear that our team could make this such a great experience for you! Thank you for rating Herb Chambers BMW of Boston five stars! We'll see you next time!

January 21, 2023

I had a software issue that they resolved right away and Higor was great at keeping me informed- communication was excellent More

by Bob S
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Herb Chambers BMW of Boston responded

We're so glad Higor & the team could assist you, Bob! Thanks for choosing Herb Chambers BMW of Boston and please don't hesitate to reach out if we can be of service again in the future!

January 18, 2023

Fantastic service! !! Always love how much attention they give and I appreciate the updates for the status. More

by Marielrheingold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Herb Chambers BMW of Boston responded

Thank you for being a Herb Chambers BMW of Boston customer! It's our privilege to serve you and we look forward to your next visit!

January 14, 2023

Jurell was very helpful, professional, and made sure the service on my car was completed efficiently. More

by dahote2684
Recommend Dealer
Yes
Employees Worked With
Jurell Benton
Jan 17, 2023 -

Herb Chambers BMW of Boston responded

We're happy to hear Jurell provided you with an excellent visit! Thanks for trusting Herb Chambers BMW of Boston with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

January 13, 2023

BMW herb Chambers Boston was great, Higher was very helpful and professional best dealer experience More

by davidbaxter921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Herb Chambers BMW of Boston responded

Thanks for the five stars, David! We're honored to hear that your experience here at Herb Chambers BMW of Boston was such a positive one. We hope to see you back!

January 11, 2023

I had the most exemplary experience having my cars first service appointment. I was continuously notified of the progress and sent a video of my car being worked on. Each individually involved was professio More

by New BMW owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janely Canuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasper - 5 stars , Preston Spitz
Jan 11, 2023 -

Herb Chambers BMW of Boston responded

Thank you for trusting Herb Chambers BMW of Boston with your vehicle! We appreciate you taking the time to share your experience and can't wait to share these kind comments with Jurell & the team. Take care and please don't hesitate to reach out if we can be of service again in the future!

January 11, 2023

Prompt service. Appointment scheduled when I wanted. Continuous communication when car was in shop. Easy pickup. More

by jcragin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julieth
Jan 11, 2023 -

Herb Chambers BMW of Boston responded

Thanks for sharing your experience! We appreciate your business and hope we have the opportunity to serve you again in the future! - The Herb Chambers BMW of Boston Team

January 07, 2023

Jurell was very helpful and took care of the maintenance needs for my car! I appreciate the quality service. Thank you! More

by Arman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
Jan 10, 2023 -

Herb Chambers BMW of Boston responded

We're happy to hear this wonderful feedback, Arman, and look forward to sharing it with Jurell! Thanks for visiting Herb Chambers BMW of Boston and please don't hesitate to reach out if we can be of service again in the future!

January 06, 2023

GREAT FAST SERVICE AT BMW BOSTON HIGOR T. AND MATT K. ARE PROFESSIONAL AND FRIENDLY A FIVE STAR SERVICE EXPERIENCE...HIGHLY RECOMMENDED More

by CHRISGROSSE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Blash
Jan 09, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the fantastic feedback! Higor, Matt & the rest of the team appreciate your support and look forward to seeing you next time here at Herb Chambers BMW of Boston!

January 01, 2023

Higor is always eager to assist and easy to work with. Recently my 2013 BMW 5 series needed significant work. Things still weren’t right after the first repair because of multiple issues with the car. Whe More

by frank.cevetello
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the excellent feedback, Frank! We're glad to hear Higor continues to take such wonderful care of you & your vehicle and we'll be sure to share these kind comments with him. Take care and thanks again for your support, from all of us here at Herb Chambers BMW of Boston!

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