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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,800 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,800 reviews

June 21, 2021

Dealership staff were great! I told them my "wants" and they found me a match right away. My trade value was right what I wanted. Pedro was great getting the deal completed! Highly recommend. More

by mariannesimas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Abreu-Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Herb Chambers Honda of Burlington responded

We're so happy our Herb Chambers Honda of Burlington team could find you a vehicle that met all your wants and needs!

June 19, 2021

Glen in service is exceptional! He helps me understand any repair necessary & why. Repairwork by the mechanics are done with skill & excellence too. I would highly recommend getting service for your Honda More

by Eileen D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Herb Chambers Honda of Burlington responded

Eileen, Thank you for the glowing review and five-star rating! We're so glad to hear Glen and our team made this such a worthwhile experience! - Herb Chambers Honda of Burlington

June 18, 2021

This review is based on our total experience buying a new car at this dealership, not just one factor. The sales person was helpful and easy to work with but the good service kind of ends there. Although More

by annozawa
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Flannery
Jun 22, 2021 -

Herb Chambers Honda of Burlington responded

We appreciate your honest feedback and are sorry to hear your experience wasn't able to earn five stars for us. If there is anything I can do to assist in improving this situation, please don't hesitate to reach out to me at your earliest convenience. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

June 18, 2021

Lee was very helpful and friendly from beginning to the end! would recommend Lee to family and friends! . He is very knowledgeable and informative he made the entire process enjoyable . More

by tanyaferro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your kind words about Lee. It's great to hear that he provided you with such an excellent experience. We hope to work with you again at Herb Chambers Honda of Burlington!

June 16, 2021

Excellent service, I found everything i was looking for in my new car . They were always available for all my concerns , I really recommend them. More

by sory0373
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Jun 17, 2021 -

Herb Chambers Honda of Burlington responded

We are so happy to hear that you had a great time working with our team at Herb Chambers Honda of Burlington! Thank you!

June 15, 2021

Creative win-win sales department as options were identified, solutions negotiated and I ended up with a beautiful, new car at an affordable finance plan. More

by Heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body shop guys removed my necessary stickers!, Mike Visconte, Mike Quinn
Jun 15, 2021 -

Herb Chambers Honda of Burlington responded

This is so great to hear! Thank you for your review and rating, Heather! Congratulations on your new ride! - Herb Chambers Honda of Burlington

June 15, 2021

My fuel pump was replaced due to recall. Service for my vehicle was set up in a timely manner. Service staff were helpful and the job was done in the approximate time I was told. More

by Jscherban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Herb Chambers Honda of Burlington responded

It was our pleasure to take care of your fuel pump! Thanks for trusting the Herb Chambers Honda of Burlington service team!

June 14, 2021

Laurie is an amazing service advisor. She was informative during my service and ensured my car was delivered on time! She reviewed all services performed More

by dms0218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie
Jun 15, 2021 -

Herb Chambers Honda of Burlington responded

This review is so great to see! Thank you! - Herb Chambers Honda of Burlington

June 09, 2021

Great dealership with very friendly people working there. I highly recommend people visit this location if having trouble finding a good car. Frank Madden was very helpful More

by jdasilva99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for your confidence in Frank and the Herb Chambers Honda of Burlington team! We are glad to have you as a customer.

June 09, 2021

The service department at Herb Chambers Honda Burlington were very helpful. June was great to work with. Highly recommended. Fixed my cars AC in no time at all. More

by Mike S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers Honda of Burlington responded

It was our pleasure to take care of you and get your AC up and running for the summer! Thanks for being a Herb Chambers Honda of Burlington customer, Mike!

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