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Herb Chambers Lexus of Sharon

Sharon, MA

Overview
Employees
Reviews
Vehicles
4.9
5,891 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,891 reviews

June 13, 2023

Great service great customer service and great repair service and while all this was happening, they gave me a free loaner More

by Erachins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Mark Frazoco
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Jun 14, 2023 -

Herb Chambers Lexus of Sharon responded

We are pleased to hear you had a great service experience at Herb Chambers Lexus of Sharon! Thank you for having confidence in us!

June 13, 2023

It's been a total of 13 yrs with Herb Chambers and my car. Thanks to my Service Advisor Mark F. guidance. I'm going to reach 200k miles soon. Thank you Mark F and the entire Service Team for making my More

by Flower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for your many years of loyal support! We're ecstatic to hear that Mark and our service team have been able to keep your car running smoothly for 200k miles. It's our pleasure to make your visits seamless, and we look forward to seeing you again next time!

June 13, 2023

Rob was very professional during the whole process, giving us constant updates on the expected timeline. He was also patient in working with us on the trade-in, paperwork, and walking us through the n More

by Stanley18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Herb Chambers Lexus of Sharon responded

We are delighted to read how professional Rob was throughout your buying process. We're glad he kept you informed and made sure everything went smoothly with the trade-in and paperwork. Thank you for recommending Herb Chambers Lexus of Sharon!

June 12, 2023

Service Manager Mark Forcucci is an outstanding Representative and a credit and asset to Lexus of Sharon More

by jmpdirect1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Mark demonstrated our commitment to outstanding customer service at Herb Chambers Lexus of Sharon! Thanks for sharing your feedback with us, we hope to see you soon!

June 12, 2023

I was very impressive in the professionalism of Mark and helping deal with the problem. More

by isabel
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Herb Chambers Lexus of Sharon responded

We are glad to hear that Mark resolved all of your concerns. He will appreciate your kudos! Thank you for choosing Herb Chambers Lexus of Sharon, Isabel.

June 12, 2023

Timely service as promised , tech also picked up I was over due for a sticker More

by Brendan.j.queally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Herb Chambers Lexus of Sharon responded

Brendan, thank you for the review! We appreciate the kind feedback and hope to see you again at Herb Chambers Lexus of Sharon. Safe travels!

June 12, 2023

They are very friendly and helpful Very high recommend 👍👍👍 If I’m looking another car, check this place first . More

by Thuyto74
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that our team at Herb Chambers Lexus of Sharon provided you with excellent service and assistance! We appreciate your business and hope you're loving the new ride.

June 12, 2023

Regular scheduled service was the reason I visited the dealership. All went well and the service was completed in a timely manner. More

by Rob-NH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Herb Chambers Lexus of Sharon responded

Rob, thank you for sharing your recent service experience with us at Herb Chambers Lexus of Sharon. We are happy to hear that your scheduled maintenance visit went well and was completed in a timely manner. We look forward to seeing you again next time!

June 11, 2023

Bill Kessler made the experience truly enjoyable. He was thorough, mindful and I could tell he cared. More

by abc123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Goldwasser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy and Marilyn were both very friendly and attentive.
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Jun 12, 2023 -

Herb Chambers Lexus of Sharon responded

Thanks for the review! We are thrilled to hear that Bill delivered a seamless purchase experience. Drive safely, and we hope to see you again at Herb Chambers Lexus of Sharon!

June 10, 2023

Always a great service experience at Herb Chambers - Sharon. They are very professional and dependable. More

by cklpell
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Herb Chambers Lexus of Sharon responded

We're thrilled to read your kind words about our team at Herb Chambers Lexus of Sharon! Providing professional and dependable service is always our goal, so we're glad we could deliver that for you. Thank you for taking the time to share your experience!

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