Herb Chambers Lincoln of Norwood

Christine was amazing, every step was amazing! We absolutely love our new 21 Lincoln Corsair!! absolutely love our new 21 Lincoln Corsair!! More

I found a vehicle on CarGurus here and immediately knew I wanted to check it out. I went in with my husband on a Wednesday, met with Ryan who immediately sat us down and gave us information about the car. He wanted to check it out. I went in with my husband on a Wednesday, met with Ryan who immediately sat us down and gave us information about the car. He answered some questions for me, pulled the car up and let us test drive while another worker valued my trade in. When we returned from the test drive, I noticed some issues with the car and they confirmed the issues would be fixed before purchasing. They price matched the trade in value that another place gave us. We signed and put a down payment same day. Within 2 business days, Ryan called back to say the car was ready and we could finalize the paperwork. Even though Ryan was not on schedule the day we signed paperwork, he contacted us through text and made sure everything went exactly as planned with Jim who was also awesome to work with! The car was an out of state purchase and gets delivered right to our town hall to get it registered...at no cost! Ryan has been amazing to work with. There was no pressure to buy, he was extremely personable and easy to have a conversation with, as was Jim. Both men were also knowledgeable. I will always recommend Herb Chambers Lincoln and Volvo to my family and friends. Thanks to everyone there that helped us with a smooth, fast transaction! More

Excellent service with very professional salesman. Took the time to find exactly what I was looking for the time to find exactly what I was looking for More

Coming to Lincoln of Norwood was the best decision I made this year! Christine was an amazing saleswoman and helped me find the right vehicle for me. She then guided me to Jim the manager who also made my ex this year! Christine was an amazing saleswoman and helped me find the right vehicle for me. She then guided me to Jim the manager who also made my experience extremely pleasant and easy. I am forever grateful for their services and will definitely be back in the future for all my car needs! More

Love Herb Chambers of Norwood! Staff is friendly and attentive. Service department provides prompt and courteous service. attentive. Service department provides prompt and courteous service. More

Brooke was very accommodating and knowledgeable in helping us decide on a 2021 Lincoln Nautilus helping us decide on a 2021 Lincoln Nautilus More

Chambers Lincoln of Norwood, MA may boast all it wants about their service departments. Well, I’m one of their customers for the time being and find them nothing less than abhorant to deal with. It w about their service departments. Well, I’m one of their customers for the time being and find them nothing less than abhorant to deal with. It was July 19, 2021, that I contacted Herb Chambers Lincoln in Norwood, relative to the engine in my 2019 MKZ leased vehicle was making unfamiliar loud noises. I brought it right in and was informed by the service department that the engine would need to be replaced or rebuilt. This is a vehicle with only 22,000 miles on it. In the meantime, I was temporarily provided with a little ‘roller skate’ of a vehicle, with filthy inside windows from Enterprise car rental to use. It was in no-way a comparison to the MKZ I leased from Chambers with its options. Nonetheless, with the understanding that the MKZ repair wouldn’t be too long, I took the rental and signed for the car insurance option in case anything happened during the supposedly short rental. After a number of weeks, Enterprise called me for my credit card again. That’s when I learned that my insurance for the rental to date was now $1,000 out of my pocket. Yes, I was stupid for opting for the additional insurance, but I wouldn’t have been placed in that position if it wasn’t for Chambers. I then called service and informed them of same and that I wanted my MKZ back or another MKZ with the options I had. But Chambers couldn’t or wouldn’t meet my request. The service department then provided me with a small SUV to use, with once again, dirty windows inside, and not in any way a comparison to the MKZ and my options. After another month went by, I called service and was provided with a used MKZ that was older than my leased one, and without my options like navigation, and also with dirty windows inside. Now the substitute MKZ change oil light is on and it needed to be brought in for service. I didn’t get my original leased car back until November 17. It was washed but the inside windows were dirty. (What a surprise!). Chambers had the vehcicle to repair for four (4) months. During that time period, not only have I been driving inferior products, but also paid $1,000 out of my pocket for insurance. Jason, the service manager stated they had lost five-mechanics, and that was why repairs were slower than normal. (How do you loose five mechanics if your treating them right?) Nonetheless, the day after I pick the car up, another noise is coming from the undercarriage and I have to take it back into Chambers. My 3-year lease expires this June, some 6 months away. I tried negotiating with Chambers for them to just keep the car and terminate my lease since Chambers failed to perform under the lease agreement. They refused. Now I bring my leased car back Monday for service to look at. Stay tuned! More

Great experience! Michael Mills was helpful, knowledgeable and very courteous. I would recommend Herb Chambers to my friends. knowledgeable and very courteous. I would recommend Herb Chambers to my friends. More

Everyone is so courteous helpful and knowledgeable any time you go to this Dealership lovit time you go to this Dealership lovit More

Outstanding service. The entire team went out of their way to accommodate and expedite my trade-in and purchase. I was out the door same day with my new car! way to accommodate and expedite my trade-in and purchase. I was out the door same day with my new car! More