Back

Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,571 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

809 Washington St, Rte. 20

Auburn, MA

01501

Directions

By Type

Showing 3,571 reviews

May 25, 2021

Servixe reps are always polite and courteous. Service reps are always up front regarding costs. Repairs are completed with competence, and I have bever had any issues with completed repairs. More

by Vmichajlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
May 26, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your confidence in Herb Chambers Toyota of Auburn, and for your business. We are thankful to have you as a customer!

May 25, 2021

I worked with Cole and he was extremely helpful and friendly. I went in thinking I knew what I wanted, and when it didn’t work out how I was expecting, he helped me find the right car so I didn’t walk More

by Danielle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Herb Chambers Toyota of Auburn responded

Danielle, we are so happy to hear that! Thank you so much for taking a chance on Herb Chambers Toyota of Auburn. We hope that you're loving your car!

May 25, 2021

Excellent customer service. Minimal wait time and good attention to detail. Nice showroom and very well maintained garage and work bays. Would recommend for service. More

by G4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Herb Chambers Toyota of Auburn responded

This is a fantastic review! Thanks from the entire team at Herb Chambers Toyota of Auburn!

May 23, 2021

Brian Day Le took to service my car and did an outstanding job. He is very kind and helpful. Very punctual to get my car done...he is super man More

by marion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Day Le
May 24, 2021 -

Herb Chambers Toyota of Auburn responded

We are so happy to hear that, Marion! Thank you for the glowing five-star review and for letting us know Brian was so helpful! We look forward to seeing you at your next service visit and appreciate you being a Herb Chambers Toyota of Auburn customer!

May 21, 2021

Great service people . Very friendly and expedient service . Happy with the amenities offered while waiting .Not so pleased with the sales team . Not very motivated 🙁 Purchased vehicle out of state More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat
May 24, 2021 -

Herb Chambers Toyota of Auburn responded

Deb, thank you for your honest feedback. We're glad to hear you always have a great experience with our service team! We strive to deliver this kind of service in every aspect of our dealership, please reach out if you wish to discuss your feedback about our sales team. Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

May 20, 2021

The service area is very well organized. The garage is very clean and well lit. They provide very clear information about what is needed and what the cost will be. They also have a very comfortable waitin More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dat Le
May 20, 2021 -

Herb Chambers Toyota of Auburn responded

Lynn, we are so happy to hear that you had a great time at Herb Chambers Toyota of Auburn! Thank you!

May 19, 2021

All sale reps, managers, and finicial personnel were helpfull and friendly. Sales person Cole helped find exactly what I wanted. Family has bought multiple cars from this dealership. We showed them loya More

by NFARESE1448
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos, Andrew Pappas
May 19, 2021 -

Herb Chambers Toyota of Auburn responded

Thanks for being a loyal Herb Chambers Toyota of Auburn customer! We're so happy Cole and our team could help find you exactly what you wanted! We look forward to working with you again in the future! Take care!

May 18, 2021

Just had a fantastic experience purchasing a 2021 Toyota Highlander Hybrid from Herb Chambers Toyota of Auburn. Cole went above and beyond to make sure we got into the vehicle that had everything we wanted More

by Michael Ohl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Roche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos
May 18, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the great review, Michael, and congratulations on your new Highlander Hybrid! We're so glad you enjoyed working with Cole and appreciate you recommending him and the rest of the Herb Chambers Toyota of Auburn team to others. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

May 18, 2021

The service department is excellent!! They take great care of my car! I’ve been a customer for many years and have always been very happy with the work. It’s really easy to make an appointment, the work More

by Mommakaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your loyal business! We appreciate you trusting the Herb Chambers Toyota of Auburn team with your service needs and are truly grateful for all of your support over the years. See you next time!

May 17, 2021

Service was great. Needed one of my Michelin tires replaced and completed same day and extremely short wait time. Martin Dodd was top-notch. I would highly recommend Martin and the team in Auburn for More

by Eire2024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
May 18, 2021 -

Herb Chambers Toyota of Auburn responded

Thanks for the great review and five-star rating! We're happy to hear Martin made the experience so positive and we appreciate having you as our customer! - Herb Chambers Toyota of Auburn

...
175
...