Back

Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,570 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

809 Washington St, Rte. 20

Auburn, MA

01501

Directions

By Type

Showing 3,570 reviews

May 01, 2021

Best experience I’ve had purchasing a vehicle they are there to help in any way possible. Will recommend to coworkers and family to go there More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek in sales. 5 stars, Matt Parzych
May 03, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your confidence in Herb Chambers Toyota of Auburn, and for your business. We are thankful to have you as a customer, Mike!

April 30, 2021

The person was very kind and always looked for an alternative so that I could get my vehicle.Thank you very much.Very happy and grateful with your work, Thanks again Anthony More

by rhmartinezrhm8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony Moreta
Apr 30, 2021 -

Herb Chambers Toyota of Auburn responded

We are so happy our Herb Chambers Toyota of Auburn team earned your five stars. Thanks so much!

April 30, 2021

Quick service and honored coupon from another dealer ship. . Alignment done - 5 k service performed - checked brakes - gave print out - always friendly and answered all questions More

by howa7@aol.com
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your confidence in Herb Chambers Toyota of Auburn, and for your business. We are thankful to have you as a customer.

April 30, 2021

I have always received prompt service . I went In for a recall and Jim was courteous and very helpful. In fact they found a little problem inside my vehicle and took care of it with a suggestion. Thanks Ji More

by Beach
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Herb Chambers Toyota of Auburn responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Herb Chambers Toyota of Auburn!

April 29, 2021

Assisted with all my questions and advise on the car operation; performance. Not taken the time to read the owner’s manual, I had questions about components and equipment function of the. Vehicle. More

by Jvillamilvic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mateo Lako
Apr 29, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your feedback! Please don't hesitate to reach out if there is anything more we can do for you.

April 28, 2021

I went just for a frame inspection on my 2011 Tacoma and James from service went true with the vin# to find out i have 2 more recall, so with out any hesitation he makes me a appointment to take care of eve More

by Scionxd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Herb Chambers Toyota of Auburn responded

We're so glad James could take care of everything for you! We love going the extra mile for our customers, and we hope to work with you again in the future! - The Herb Chambers Toyota of Auburn Team

April 27, 2021

Cole was polite and very knowledgeable as I was hesitant to move from Nissan to Toyota. He convinced me the Highlander is a better vehicle and he is right. He's truly an asset to the dealership. More

by Joan T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Herb Chambers Toyota of Auburn responded

Joan, we are so happy that our team at Herb Chambers Toyota of Auburn, especially Cole, could help you out! We agree, he is a huge asset to us.

April 27, 2021

Alyssa is a pleasure to work with and is knowledgeable about Toyota’s. She is an asset to Herb Chambers and she should be rewarded accordingly More

by John h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for this awesome feedback, John! We are certainly lucky to have Alyssa on our team here at Herb Chambers Toyota of Auburn. Her contributions to our team do not go unnoticed! We will pass along your kind comments to her.

April 23, 2021

Brought my car in a second time due to shuddering /service bulletin .I waited 15 min to talk to Service manager was too busy chatting and eating his muffin to discuss the issue with my car. He sent o More

by ChrisHehir02
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeffrey Krasner
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Herb Chambers Toyota of Auburn responded

Chris, We're sorry to hear you are having service issues with your Toyota. We understand how frustrating this can be and I would be interested in addressing these issues with you. Please reach out to me at your earliest convenience. Thank you, Dan Bortolussi - General Manager - dbortoloussi@herbchambers.com

April 22, 2021

Great service a customer can depend on. Reliable, cordial, patient. The work explained clearly. The wait reasonable. The cafe/ waiting room pleasant and comfortable and clean. More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dat Le, Eric Clark
Apr 22, 2021 -

Herb Chambers Toyota of Auburn responded

Anonymous - Thank you,! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased our team was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Herb Chambers Toyota of Auburn team

...
179
...