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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,569 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,569 reviews

April 13, 2021

Another great service experience at Herb Chambers Toyota of Auburn. Staff is always friendly, service was great. Price for oil change, multipoint inspection and tire rotation was reasonable. Waiting area More

by GrumpyITGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for this fantastic feedback! It helps to know we are on the right track! See you at your next service appointment! - The Herb Chambers Toyota of Auburn Team

April 04, 2021

Came un for an oil change and left buying a new car. Saw thought it was pretty. Clifford made it all so quick and painless. More

by lecornetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Roche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin, Matt Parzych, Clifford Quayson
Apr 16, 2021 -

Herb Chambers Toyota of Auburn responded

lecornetta - Congratulations on your new car! We're thrilled to hear that your experience with Clifford was seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Herb Chambers Toyota of Auburn team

March 31, 2021

The service I received was fantastic! Everyone was very professional and courteous. I highly recommend Herb Chambers Toyota of Auburn whether you need your car serviced or if you’re in the market for a new More

by krisidatreska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos, Chan Nguyen, Dylan Hoang
Apr 15, 2021 -

Herb Chambers Toyota of Auburn responded

krisidatreska - Thank you for your 5-Star recommendation! We thank you for your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Toyota of Auburn team

March 29, 2021

We leased a 2021 Highlander, this was the second vehicle we leased from them. Kennedy was our sales person. He went above and beyond. We had a GM vehicle to drop off at another dealer and tried to schedu More

by SYACINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Toyota of Auburn responded

SYACINO - Thank you for sharing this terrific feedback and for choosing Herb Chambers Toyota of Auburn for your purchase needs. It’s a pleasure to read that Kennedy was able to assist you and accommodate your needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come! - Herb Chambers Toyota of Auburn team

March 26, 2021

Cole assisted me during a purchase of a new Tacoma. He was very knowledgeable and helpful during the entire process. Cole and the team had me on the road quickly...no surprises or issues. Thanks for a g More

by Mike C
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Toyota of Auburn responded

Mike C - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased Cole was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Herb Chambers Toyota of Auburn team

March 24, 2021

Great service as usual! If there's anything that keeps a customer it's the service department; it certainly isn't the sales! I will not let anybody touch my vehicle other than the auburn service department. More

by Sjwade68
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Toyota of Auburn responded

Sjwade68 - Thank you for taking the time to share this 5-Star review! Our number one goal is providing an exceptional customer experience. We're so happy to know that this was achieved with you during your visit with our service team. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! - Herb Chambers Toyota of Auburn team

March 19, 2021

I was really impressed by the courtesy extended to me at Herb Chambers , Auburn. The sales agent Mr. Jimmy Eldean was polite and the leasing process for my new Camry went smoothly and was expeditiously pro More

by cjohnminnucci
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean, Mateo Lako
Apr 09, 2021 -

Herb Chambers Toyota of Auburn responded

cjohnminnucci - Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Jimmy was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! - Herb Chambers Toyota of Auburn team

March 18, 2021

Cole works magic! He got me a great deal and is informative! Great customer service! I felt comfortable with my choice after dealing with Cole! More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Pappas
Apr 08, 2021 -

Herb Chambers Toyota of Auburn responded

Jennifer - Thank you for taking the time to write this review. We're so happy to read that your car-buying experience with Cole was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Cole did just that! We appreciate your business and look forward to seeing you again! - Herb Chambers Toyota of Auburn team

March 17, 2021

I came to Herb Chambers Toyota in Auburn a few months ago for my new car. Stay away from Clifford Quayson if you can. He is not friendly and may yell at you. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clifford Quayson
March 14, 2021

Cole made the car buying process really smooth for my wife and I. He was really friendly and explained to us very well. We were happy with our car purchase and the buying experience! More

by Gunardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Herb Chambers Toyota of Auburn responded

Gunardi - Thank you for taking the time to share this 5-Star review! Our number one goal is providing an exceptional customer experience. We're so happy to know that this was achieved with you during your visit with Cole. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! - Herb Chambers Toyota of Auburn team

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