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Herb Chambers Toyota of Auburn
Auburn, MA
3,554 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,554 reviews
November 30, 2020
These people work hard to give you the most excellent service. They return your vehicle in a timely manor. Only wish they still did the car vac and wash That's why it's a 4 star rating and not 5. service. They return your vehicle in a timely manor. Only wish they still did the car vac and wash That's why it's a 4 star rating and not 5. More
by clewandowski
Employees Worked With
Chan Nguyen
November 28, 2020
Every person I dealt with was extremely polite and friendly. The cleaning for Covid procedures were amazing. I was very impressed. Service was completed on time and the waiting area was clean and ha friendly. The cleaning for Covid procedures were amazing. I was very impressed. Service was completed on time and the waiting area was clean and had ample space to social distance. thank you! More
by Karin
Employees Worked With
Chan Nguyen
November 17, 2020
I have owned my Camry for one year and generally the service has been exceptional. In my most recent visit I did have to wait by my car upon arrival for about 8 - 10 minutes before anyone came to me. service has been exceptional. In my most recent visit I did have to wait by my car upon arrival for about 8 - 10 minutes before anyone came to me. I blame that on Covid more than anything else. More
by ksullivan
November 16, 2020
Excellent service provided. COVID guidelines were followed appreciate there prompt and efficient service. They kept to schedule and was in and out quickly. Thank you followed appreciate there prompt and efficient service. They kept to schedule and was in and out quickly. Thank you More
by magsma43
Employees Worked With
Chan Nguyen
November 10, 2020
Always exceptional customer service at Herb Chambers Toyota Auburn! Diagnosed the problem, ordered the part, and done! Pleasure to deal with, always courteous and professional ! Toyota Auburn! Diagnosed the problem, ordered the part, and done! Pleasure to deal with, always courteous and professional ! More
by kathie0212
Employees Worked With
November 09, 2020
I recently purchased a new 2021 Toyota RAV4 from Herb Chambers. This was my third purchase from this dealership. From the very first day I walked through the door up until two weeks after purchasing m Chambers. This was my third purchase from this dealership. From the very first day I walked through the door up until two weeks after purchasing my vehicle, the entire transaction has been nothing but problems. I've never had so much trouble purchasing a vehicle as I have this last time. I can sum up the whole experience in one word...suspect!!! I will never purchase another vehicle from them again. All you get is the runaround! Be sure to read everything you sign and get copies "with" your signature on them. Go somewhere else to a dealer you can somewhat trust. Thanks for nothing, Derek and Dhimitri, Monish, and Matt! Sharon Barr More
by Murray0707
November 03, 2020
Excellent and caring staff. No pressure at all. Very accommodating! Seamless visit from start to finish. They met exactly what I wanted and I got to take the vehicle home the same day. Follow up has als accommodating! Seamless visit from start to finish. They met exactly what I wanted and I got to take the vehicle home the same day. Follow up has also been great. More
by Kara031180
October 27, 2020
Will be back .excellent work everyone..definitely will tell 9thers about your great service...will be keeping this one...1000% great quality and excellent customer service. tell 9thers about your great service...will be keeping this one...1000% great quality and excellent customer service. More
by Mrs.girard63
Employees Worked With
Other Employees :
Tomi Tsitsos, Dylan Hoang, Mateo Lako, Issa Naalbandyan
October 19, 2020
It's a pleasure having my vehicles serviced by the team at Auburn Toyota. They are friendly, professional and get the work done quickly and proficiently! My appointment was on time, so I didn't have to wa at Auburn Toyota. They are friendly, professional and get the work done quickly and proficiently! My appointment was on time, so I didn't have to wait. Everything was clean and sanitized, so I felt very comfortable being there during the current environment. Overall, customer service was excellent - as usual! More
by dlm
October 19, 2020
I enjoy the fact that even without a scedualed appointment my service needs are allways met in a timely matter. Thanks to a great service department at herb chambers toyota of auburn mass. appointment my service needs are allways met in a timely matter. Thanks to a great service department at herb chambers toyota of auburn mass. More
by Petelataille
Employees Worked With
