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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,214 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,214 reviews

December 01, 2018

Exceptional car buying experience Matt goes above and beyond during your car buying experience. Always willing to help you with all your needs. From day one and many years of owning More

by Jenn2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Parzych
Dec 03, 2018 -

Herb Chambers Toyota of Auburn responded

Thank you for your review and for your business. Always great to know that our customers have formed relationships with the team! Happy to know that Matt has continued to provide you with great customer service! Looking forward to assisting you with your next vehicle in the future! Best, Dan Bortolussi, General Manager.

November 27, 2018

Positive experience The salesman, Kennedy, was very accommodating to work with, couldn’t have been better. The wait time between the agreed upon vehicle and the paperwor More

by Hayes
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2018

New Front & Rear Brakes I was expecting to have to replace my brakes and ended up needing all my brakes replaced. I was given a loaner car which made it much easier to compl More

by jrleblanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
November 26, 2018

Brought vehicle in for 15K service Service was excellent very clean facility and nice waiting area. James was great! Kept me updated and transaction completed very smoothly. Would More

by plafor9967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Herb Chambers Toyota of Auburn responded

Happy to know that you had a 5-star experience! Best, Dan Bortolussi, General Manager.

November 26, 2018

Awesome Customer Service! I brought my car in for regular maintenance. The man who took my information was very nice and informative. The service was quick and the waiting room More

by nancyp1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2018

Monish is the best! We have now leased 2 vehicles from Herb Chambers and both with the guidance of salesperson Monish. He is exceptional at what he does and I would refer More

by Marion01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2018

Excellent customer service Issa was great no pressure at all, he actually came on his day off to help us out, between him and the sales manager stephan we fell very comfortable More

by Chacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephane Jovin, Issa Naalbandyan
Nov 26, 2018 -

Herb Chambers Toyota of Auburn responded

Thank you for your review. Glad you had a great experience and felt comfortable purchasing your car with us. Best, Dan Bortolussi, General Manager.

November 23, 2018

Easiest dealership experience ever I recently totaled my vehicle so needless to say I wasn't expecting to have to purchase another vehicle- but Monish made the process very easy and ple More

by Lsmith6894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hoang, Cierra Pellot, Zuleika Lopez
Nov 26, 2018 -

Herb Chambers Toyota of Auburn responded

Sorry to hear about your vehicle being totaled, we know how inconvenient that can be. Happy to know that you were taken care of, and are happy with your new RAV4! Best, Dan Bortolussi, General Manager.

November 22, 2018

Friendly, patient and helpful Tim has helped several people in my family buy cars in the past, so when I was interested in a Tacoma, I knew exactly where to go. The process was qu More

by bri343
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
November 20, 2018

Perfect costumer service I was referred to Issa by a friend of mine because of expatoinal services that he had with Issa and I was so happy with the process and how everything More

by ABID S ABID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomi Tsitsos, Christopher Stockert, Dylan Hoang, Issa Naalbandyan
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