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Herb Chambers Toyota of Auburn
Auburn, MA
3,571 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,571 reviews
April 06, 2020
Never disappointed! Keeping me on the road....even in this crisis. Water Pump repair will keep me mobile if needed. I was updated 3 times during the process so I was in Keeping me on the road....even in this crisis. Water Pump repair will keep me mobile if needed. I was updated 3 times during the process so I was in the loop the whole time. More
by jkirk
Employees Worked With
Chan Nguyen
March 24, 2020
Very disappointed by the service. Of course it’s a business and sales works off if commission. They promise you the world and don’t follow through. I have called many times to finance because they ar business and sales works off if commission. They promise you the world and don’t follow through. I have called many times to finance because they are holding my money and they will not call me back. One person I spoke to “accidentally” hung up on me. I will never refer Herb Chambers of Auburn to anyone and will not return in the future. More
by Aimusandeddie
March 17, 2020
It was my day off and wanted to check some things off my to do list. My brakes had been sounding /feeling funny. I called service Alyssa was able to schedule me in 1/2 hr . She greeted me with a smile an to do list. My brakes had been sounding /feeling funny. I called service Alyssa was able to schedule me in 1/2 hr . She greeted me with a smile and wowed how great my car looked since I had just left the carwash. Everything was taken care of in less than an hour. She was exceptional !!! More
by Grindstone
Employees Worked With
March 15, 2020
Everyone was terrific!!!Work done was done very Everyone was terrific!!! Work done was done very well! Always plan on using Herb Chambers for everything vehicle related!Alyssa was very pleasant! Everyone was terrific!!! Work done was done very well! Always plan on using Herb Chambers for everything vehicle related!Alyssa was very pleasant! Thank you 😀 More
by Les
Employees Worked With
March 14, 2020
Excellent customer service by mateo lako! He is very professional and polite. If you need a new car or any questions just go to mateo he would be the best person to answer all your questions and would g professional and polite. If you need a new car or any questions just go to mateo he would be the best person to answer all your questions and would go above and beyond to help you out. Very happy with the whole outcome. More
by Kate
Employees Worked With
Other Employees :
Dhimitri Lako, Mateo Lako, Dylan Hoang, Mateo Lako
March 13, 2020
Tim got everything I needed and he said done. He said he would go above and beyond for me and he went even higher than that. Changes my whole view on dealership employees. He puts the customer service level would go above and beyond for me and he went even higher than that. Changes my whole view on dealership employees. He puts the customer service level to a whole new degree More
by John
Employees Worked With
Tomi Tsitsos, Timothy Nguyen
March 07, 2020
Great service. Didn’t have to wait more than what was stated. Felt that I was valued as a customer! Just wished I would get a wash like other Toyota dealers. stated. Felt that I was valued as a customer! Just wished I would get a wash like other Toyota dealers. More
by Mare
Employees Worked With
Chan Nguyen
March 05, 2020
Beginning from Dan, the manager, was amazing! Dhimitri had the numbers very close to what We expected, Our sales guy, Michael was very good from start to end. Shawn was very good taking care of paperwork had the numbers very close to what We expected, Our sales guy, Michael was very good from start to end. Shawn was very good taking care of paperwork and signing. Monish may need to know more about legal residents papers and laws. More
by Nany
Employees Worked With
Other Employees :
Michael Berkowicz
March 04, 2020
Good service As usual. Herb Chambers service was excellent. Timely and complete. Service advisors cheerful and helpful. Overall, a very good experience. I will get As usual. Herb Chambers service was excellent. Timely and complete. Service advisors cheerful and helpful. Overall, a very good experience. I will get all service for my vehicle at Herb Chambers. More
by Les2018
Employees Worked With
March 03, 2020
Awesome experience!! Clifford was an exceptional sales man. He went above and beyond to get us the best deal and made sure we were 100% satisfied. I would highly recomme Clifford was an exceptional sales man. He went above and beyond to get us the best deal and made sure we were 100% satisfied. I would highly recommend working with him again. More
by katw55
Employees Worked With
Clifford Quayson
