Herb Chambers Toyota of Auburn

Very professional, great service. They even sent a text video of the issue we had requested to look at. They even sent a text video of the issue we had requested to look at. More

Great customer service. Everyone was very helpful and answered all of our questions without any confusion Everyone was very helpful and answered all of our questions without any confusion More

Bought a Rav4 in February and now a Camry and all can say is Colby,Dhimitri and Alex were awesome to deal with! Made both purchases easy and they are all very polite and professional! Will definitely recomme is Colby,Dhimitri and Alex were awesome to deal with! Made both purchases easy and they are all very polite and professional! Will definitely recommend and be back for future purchases! Thanks guys your the best! More

⭐️⭐️⭐️⭐️⭐️ For over 20 years, Herb Chambers Toyota of Auburn has been my go-to dealership. In that time, I’ve purchased somewhere between 20 and 30 vehicles, and I keep coming back because of the people. Auburn has been my go-to dealership. In that time, I’ve purchased somewhere between 20 and 30 vehicles, and I keep coming back because of the people. This team doesn’t just sell cars—they build relationships. They’ve treated me like family while still delivering the highest level of professionalism, and that’s what truly sets them apart. Nick – Sales Consultant Nick has been nothing short of outstanding. Every time I walk in, he takes the time to really listen and understand what I’m looking for—not just in a car, but in my lifestyle and needs at the moment. He has a gift for guiding without pressuring, making the process smooth and stress-free. Nick has consistently made sure I leave not only with the right vehicle but also with complete confidence in my decision. Dimitri – Sales Manager Dimitri brings a level of leadership and warmth that’s rare in this industry. He has an incredible way of making you feel respected and valued, no matter what. Over the years, he’s set the standard for professionalism while still keeping every interaction personal. His ability to balance business with genuine care is a big part of why this dealership feels more like home than a showroom. Andy – Finance Manager When it comes to financing, Andy is a true professional. He turns what is often the most stressful part of buying a car into something easy, straightforward, and even reassuring. He’s thorough, patient, and always clear, making sure every detail is handled seamlessly. With Andy, I always know I’m in good hands. After two decades and dozens of purchases, the team at Herb Chambers Toyota of Auburn has proven themselves time and again. They’ve walked with me through different stages of life, adapting to my changing needs, and delivering with consistency, honesty, and care. That’s not something you find just anywhere—it’s the product of a long-term relationship built on trust. This dealership isn’t just where I buy cars—it’s where I feel at home. And that’s why, after all these years, I can say with complete confidence: there’s no other place I’d rather go. More

As soon as we walked in someone helped us and called a salesman to meet with us. That's when we met Jack Regan. He was wonderful. Asked specific questions as to what was important to us. He did not try an salesman to meet with us. That's when we met Jack Regan. He was wonderful. Asked specific questions as to what was important to us. He did not try and talk us into things we did not need or want. He is extremely courteous and all around a pleasant young man. If you go to Herb Chambers, ask for Jack! You won't be sorry. George and Carla Sanders More

Buenas personas y explican todo con claridad para que estes satisfecho con tu nuevo auto estes satisfecho con tu nuevo auto More

They are very professional I wanted some additional things to be looked at and they showed me some pictures of these things and they were ready for replacement. I am grateful and my Toyota is purring l things to be looked at and they showed me some pictures of these things and they were ready for replacement. I am grateful and my Toyota is purring like a kitten. More

Herb Chambers and the staff are extremely helpful and friendly. The salesman went out of his way to explain and help with my purchase. friendly. The salesman went out of his way to explain and help with my purchase. More

Maxwell was a fantastic sales rep. He worked with us to find the best plan for my partner and I and was very personable. The fact that Maxwell came into the office on his day off went He worked with us to find the best plan for my partner and I and was very personable. The fact that Maxwell came into the office on his day off went far beyond customer satisfaction and we greatly appreciate it. You can tell Maxwell cares about his customers and is willing to do anything he can to ensure customer satisfaction. Alex was also great, and we appreciated him stepping in to help while our sales rep was off. As for the dealership as a whole, we would’ve appreciated better communication about any issues that were arising regarding paperwork. I understand mix ups happen and things fall through the cracks. It was unfortunate we had to call the dealership to find out about these issues rather than the dealership contacting us directly. I understand that our sales rep was off and not in the office, and it would’ve been great if someone else could’ve have overseen his customers while he was off. It seemed the dealership prioritized customer feedback before receiving our car versus trying to resolve an issue that came up with our paperwork so we could get our car. Part of customer satisfaction is open communication and we would’ve greatly appreciated it. We understand why our sales rep had not contacted us - because it was their day off - and thought someone else from the dealership would follow up. We wouldn’t expect anyone on their day off to continue working as that does not seem fair. We felt Maxwell and Alex did their part, and would’ve appreciated the dealership working together on this matter. Again, can’t emphasize enough how great Maxwell was and hope your sales representatives can get more team support around helping their customers in the future. More