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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,735 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,735 reviews

October 22, 2025

Tech was pleasant and informative. The wait time was very long. Price on the high side. Also I feel if they diagnose your auto and you have them do the repair. The diagnosis charge sho More

by Rickhogge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Oct 23, 2025 -

Herb Chambers Toyota of Auburn responded

Rick, while it's great to know you found our team pleasant and informative, it's disappointing to hear we missed the mark in other areas. We appreciate your feedback regarding wait time, pricing, and diagnostic charges. Your insights are valuable to us as we strive for improvement. If there is anything else we can assist with or discuss further, please don't hesitate to reach out. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

October 21, 2025

I was very pleased with the dealership. My sales person Flori was excellent extremely knowledgeable and took the time to explain everything needed. I would refer him. Also the manager Alex More

by gramapeggles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Flori sales , Alex manager
Oct 22, 2025 -

Herb Chambers Toyota of Auburn responded

We are very pleased to receive your excellent feedback about Flori, Alex, and the rest of the team! We are honored to have your business and we hope to see you again at Herb Chambers Toyota of Auburn. Thank you!

October 20, 2025

Colby did great the trade was valued good an the whole experience was very good More

by burggab1212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Herb Chambers Toyota of Auburn responded

We're happy to hear you had a great experience working with Colby & the team here at Herb Chambers Toyota of Auburn! We appreciate your business and hope to see you again in the future!

October 19, 2025

The main thing I want to say about this dealer is how friendly and helpful the people that works there are, mention to Walter who is the person who did helped me in getting the vehicle I want , he demons More

by wvac1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianna Castor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Herb Chambers Toyota of Auburn responded

We are grateful for your glowing review of Walter and our team! Thank you for choosing Herb Chambers Toyota of Auburn and for sharing your experience.

October 18, 2025

They were very knowledgeable and thoughtful. I appreciated all the help they offered. Fantastic service! More

by Ahiggs110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McLellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Herb Chambers Toyota of Auburn responded

We love to hear you were so well taken care of by our team! Thank you for choosing Herb Chambers Toyota of Auburn!

October 17, 2025

Best Customer Service by Alex and Colby. Bought a Tundra i-FORCE MAX TRD Pro 4WD CrewMax. More

by osamaehsan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Herb Chambers Toyota of Auburn responded

Congrats on your new undra i-FORCE MAX TRD Pro 4WD CrewMax! Alex and Colby look forward to seeing you next time at Herb Chambers Toyota of Auburn!

October 17, 2025

I had a great service experience with Dat. He not only had my service done quickly, but he introduced me to a delightful salesperson, Kennedy, when I went on to buy a car there. I had a pleas More

by suelaneg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception
Oct 17, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for the review of Dat and Kennedy! We truly appreciate your business and we are so happy to have you as a customer. We hope to see you again at Herb Chambers Toyota of Auburn!

October 16, 2025

Service was great and on a timely fashion would recommend this dealership to family and friends More

by Richarddion1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Herb Chambers Toyota of Auburn responded

We're honored to receive your support, Richard! Take care and we'll see you next time here at Herb Chambers Toyota of Auburn!

October 16, 2025

Everyone was very helpful, and polite. Listen to the customer and not push for anything extra. More

by Fbphil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Chlapowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your review! -Herb Chambers Toyota of Auburn

October 15, 2025

Marque is an asset to Herb Chambers Toyota. Marque is professional, extremely knowledgeable and takes the time to explain all options and provide honest and helpful advice. I highly r More

by plecuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for the five-star review! We're delighted to hear that Marque provided you with such knowledgeable and professional service. We’ll be sure to share your feedback with him. We appreciate your business at Herb Chambers Toyota of Auburn and hope to serve you again in the future!