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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,546 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,546 reviews

May 21, 2025

The best part of this dealership experience was working with Jack Regan. He always did what he said he would do, when he said he would do it and followed up to check in on our reactions. The pricing was fa More

by CathyO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Regan, T J
May 21, 2025 -

Herb Chambers Toyota of Auburn responded

Cathy, we're delighted to hear that Jack made your experience at Herb Chambers Toyota of Auburn a positive one. We appreciate your feedback and are glad you found our pricing fair. Enjoy the new ride!

May 19, 2025

I was greeted immediately with a smile. Very friendly staff. My vehicle was done promptly within an hour and very happy. More

by fafahalinka
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided you with friendly and efficient service. Thank you for sharing your experience!

May 18, 2025

Julian, was polite knowledgeable and perfectly not over selling. His follow up was tremendous especially after the sale with some extras which added within days of purchase. Extremely happy with his perf More

by Scott Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Herb Chambers Toyota of Auburn responded

Scott, we're delighted to hear that Julian provided such a positive experience at Herb Chambers Toyota of Auburn. It's great to know his follow-up and service exceeded your expectations. Thank you for sharing!

May 16, 2025

Ryan Mclellan has sold me 2 cars within 3 months and streamlined the process to make it both easy and quick. He communicated with me daily every step of the way. He is 1000% more knowledgeable about wha More

by LJHORBACK08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Schoener
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McLellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Herb Chambers Toyota of Auburn responded

It's fantastic to hear that Ryan made your car-buying experience so seamless and enjoyable at Herb Chambers Toyota of Auburn. We're grateful for your continued trust in us and appreciate the shoutout to our team! Enjoy those new rides!

May 15, 2025

Herb Chambers was so helpful! The salesman Nicholas Ferraro was so great. He made me Feel so comfortable not pushy or trying to get over on me. Showed me all my options and educa More

by Gcolon3089
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Nicholas made your experience at Herb Chambers Toyota of Auburn comfortable and informative. Thank you for recommending him, and we appreciate your kind words!

May 14, 2025

Very happy with Herb Chambers. They were willing to use one of their vehicle allocations to request the build I wanted and have it sent right to their dealership. John Barron was m More

by 2025Tacoma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Roche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McLellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that your experience with Herb Chambers Toyota of Auburn was a pleasant one! It's fantastic that our team, including John and others, could assist in getting the exact build you wanted. Enjoy driving your new truck!

May 13, 2025

Walter and crew have now gone from Tuesday to not yet on Thursday for my car delivery. Not to worry, ⭐️s keep dropping in my rating. More

by raysull_2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Timothy Schoener
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Aguilar
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback - Walter will be so happy to hear it! We appreciate you trusting the Herb Chambers Toyota of Auburn team with your business and hope you won't hesitate to reach out if there's anything else we can do for you!

May 13, 2025

Service manager Alicia was awesome. She help me out with looking at new tires. And so polite. I would give her a ten rating More

by Bubbab1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for the fantastic feedback! We're delighted to hear that Alicia provided such helpful service during your recent visit here at Herb Chambers Toyota of Auburn. We'll be sure to pass along your kind words!

May 12, 2025

Always great service. Easy to get appointments. Friendly and well explained issues without any pressure to sell unnecessary services More

by gtlyras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your positive experience with Herb Chambers Toyota of Auburn! We're delighted to hear that our team provided friendly and pressure-free service. We look forward to assisting you again in the future!

May 10, 2025

Outstanding Experience from Start to Finish – Loving My New Toyota 4Runner! I recently purchased a new Toyota 4Runner, and I have to say — the experience was absolutely fantastic, thanks to the exceptio More

by Alcdrc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear about your fantastic experience with Nick, TJ, and the team at Herb Chambers Toyota of Auburn! It's wonderful that you felt valued and respected throughout the process. Enjoy every moment in your new 4Runner!