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Herb Chambers Toyota of Auburn
Auburn, MA
3,571 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,571 reviews
June 11, 2025
Terrible experience. Went to KBB to sell my car. Received and offer from Herb Chambers Auburn. Was advised to go with my offer/keys/title and the process would take 1 Went to KBB to sell my car. Received and offer from Herb Chambers Auburn. Was advised to go with my offer/keys/title and the process would take 15 minutes. They did not even look at the vehicle or drive it. They offere me $2700 less than the offer they provided in writing. A bunch of SCAM ARTISTS. Why would you make an offer and then lowball it when the customer arrives. Offer the value you are willing to pay not some made up version to get a consumer in the door. Avoid this dealership at all cost. More
by sac1919
Employees Worked With
email from Rachel Augusto
June 08, 2025
Walter was absolutely wonderful to work with! Straight forward, to the point, easy sale! He found the exact vehicle I was looking months for Straight forward, to the point, easy sale! He found the exact vehicle I was looking months for More
by katherinebennett99
Employees Worked With
June 07, 2025
Staff are very friendly. Sales consultant very knowledgeable about his car. He is very confident with his work Sales consultant very knowledgeable about his car. He is very confident with his work More
by Mary ann
June 07, 2025
Staff are friendly Sales consultant knowledgeable about Hi car that he is selling Very relax and confident -Inmer Very professiona Hi car that he is selling Very relax and confident -Inmer Very professiona More
by Mary ann
Employees Worked With
June 06, 2025
My vehicle purchase experience in this Toyota dealer was once again very satisfactory due to the great support from each of their team members. From my interaction with the general manager, Dan Bortolussi, once again very satisfactory due to the great support from each of their team members. From my interaction with the general manager, Dan Bortolussi, who through his very knowledgeable and honest support guided me to interact with his great team members (i.e., Marque Hoenig as sales consultant, Alex Montes for Sales Manager and Shawn Merrick as Finance director). This resulted on a very efficient vehicle selection and enabled me to go through a smooth purchase experience. It is to be noted that Marque did a great job in helping with the final vehicle selection and once purchased, he took the time to explain in detailed all the vehicle features to ensure any related questions could be answered accordingly. In addition, Alex Montes and Shawn Merrick also ensured that all other areas from the purchase process were satisfactorily covered. I will definitively recommend this dealer to all my friends and I will return for any future purchases. More
by AlexD
June 06, 2025
Service was prompt and efficient. Mechanic really explained what was wrong with my vehicle and explained it simple enough for me to understand. The service was excellent. Thank you J. Mechanic really explained what was wrong with my vehicle and explained it simple enough for me to understand. The service was excellent. Thank you J. More
by marisgirls4
June 05, 2025
Excellent service. Friendly staff. Overall a great experience. Dan, Julian, Chris, and Rachel were extremely helpful in helping me get my new car! Overall would absolut Friendly staff. Overall a great experience. Dan, Julian, Chris, and Rachel were extremely helpful in helping me get my new car! Overall would absolutely recommend coming here. More
by Kellysean671
June 04, 2025
Salesman was knowledgeable. and helped me make a good choice. Got me the car I wanted in a short period of time. and helped me make a good choice. Got me the car I wanted in a short period of time. More
by emoy
Employees Worked With
June 04, 2025
They are always very knowledgeable and helpful and a clean and welcoming environment. Best Dealership around clean and welcoming environment. Best Dealership around More
by Ktsweeneyjr
Employees Worked With
June 03, 2025
Met with Matio who i was referred to by a friend who also purchased his vehicle through him. Since day one was nothing but great! Helped me find my perfect car in my price range, went there for a used car an purchased his vehicle through him. Since day one was nothing but great! Helped me find my perfect car in my price range, went there for a used car and left with brand new one with lower payments. I am one hapy girl!! Can't thank you enough!!! More
by starrt187
Employees Worked With
