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Herb Chambers Toyota of Auburn
Auburn, MA
3,516 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,516 reviews
September 08, 2018
Great experience Frame was replaced under recall. Quick turnaround time. Very professional. Had other work done as well. Highly recommend this dealer. Would use H Frame was replaced under recall. Quick turnaround time. Very professional. Had other work done as well. Highly recommend this dealer. Would use Herb Chambers again. More
by Terry4038
Employees Worked With
Martin Dodd
September 08, 2018
Best salesman ever Thanks to Clifford Quayson and his team for the great job and the respectful of my time and budget.......will recommend all my friends and family to t Thanks to Clifford Quayson and his team for the great job and the respectful of my time and budget.......will recommend all my friends and family to this dealership More
by Tysonparody
September 07, 2018
Transaxle service on 2014 Avalon Hybrid I recently brought my 2104 Avalon Hybrid in to the service dept. to have a noisy transaxle looked at. Service advisor Martin Dodd worked diligently to I recently brought my 2104 Avalon Hybrid in to the service dept. to have a noisy transaxle looked at. Service advisor Martin Dodd worked diligently to coordinate the service order with tech Eric and the regional service technicians in order to diagnose the problem. It took several visits but in the end Martin went above and beyond to locate known customer with a similar Avalon Hybrid for the technicians to compare my vehicle to. That comparison confirmed for the technicians that my transaxle was indeed faulty and they authorized a replacement under warranty. Martin kept me informed throughout the whole process. I am very thankful for his thoroughness in helping me to a successful resolution of the problem. I look forward to working with Martin and Herb Chambers Toyota of Auburn in the future. More
by sailorboy92
Employees Worked With
Martin Dodd
September 07, 2018
Best customer Service Best Toyota dealership And best customer service the always worked very hard to get you the best deal possible specially TOMI, DYLAN AND DHIMITRI are Best Toyota dealership And best customer service the always worked very hard to get you the best deal possible specially TOMI, DYLAN AND DHIMITRI are the best. Thank you very much guys More
by Eshawaseem1
September 06, 2018
drop in needed an inspection sticker and was taken in right away., and was ready in less than twenty minutes. service advisor was right on the mark with the t needed an inspection sticker and was taken in right away., and was ready in less than twenty minutes. service advisor was right on the mark with the time it would take. More
by Michael
Employees Worked With
Lauriann Tambone
September 06, 2018
Great service & price Mileyda was great. It had been 11 years since I last purchased a car and she eased me back into the experience. She did everything asked and made th Mileyda was great. It had been 11 years since I last purchased a car and she eased me back into the experience. She did everything asked and made the experience a pleasure. More
by gemstonema
Employees Worked With
Other Employees :
Tomi Tsitsos, Chan Nguyen, Mileyda Cruz
September 05, 2018
Great experience! Thanks for all your help and patience Tony! I will be happy to buy a car from you anytime! I am sure I am going to love my new car! Thanks for all your help and patience Tony! I will be happy to buy a car from you anytime! I am sure I am going to love my new car! More
by Lisa
Employees Worked With
Tony Vu
September 05, 2018
Friendly salesman I went in looking for a used car and left with a brand new 2018 Toyota Camry. Hai was able to give me all the information regards to the car with no h I went in looking for a used car and left with a brand new 2018 Toyota Camry. Hai was able to give me all the information regards to the car with no hesitation. He’s super friendly but knows how to keep it professional. Would recommend him to everyone! Thanks Hai! More
by Ktnguyen928
Employees Worked With
September 05, 2018
The pricing department fails to deliver I found a car online and arranged to view it here at the Herb Chambers store in Auburn. It was $1500 above KBB and $1000 above a similar model with 2 I found a car online and arranged to view it here at the Herb Chambers store in Auburn. It was $1500 above KBB and $1000 above a similar model with 20k less miles at a different dealership. The sales rep explained that Smart Pricing would not allow the dealer to negotiate on the price. They refused any offer and said if I don't buy it, they would sell it to someone else. The car was posted for 19k, reduced to 15.5k. After I left, the price went back to 18k. Lesson learned. If you want to buy a car from them, it better be a good deal before you set foot on the property. I bought a car from them years ago and was looking at buying this car and eventually a new minivan for my wife. I recommend you look elsewhere if you do research and their price is higher. More
by smallandsimple
September 04, 2018
bad day with finace he mest up my deal made me cansell my insurance and plates then 3 days later they couldent make the deal it was a bad expirience the manegers never he he mest up my deal made me cansell my insurance and plates then 3 days later they couldent make the deal it was a bad expirience the manegers never helpt me out with the problem they dont care of there costermers More
by marrero114
Employees Worked With
Tomi Tsitsos, Christopher Stockert, Jimmy Eldean, Dylan Hoang, Clifford Quayson
