Herb Chambers Toyota of Auburn

New Tacoma Lease I was looking to lease a new Tacoma and had checked their inventory online. I had located a truck that fit my criteria before arriving at the dealer. I was looking to lease a new Tacoma and had checked their inventory online. I had located a truck that fit my criteria before arriving at the dealer. I worked with Issa and in short order we had a deal. He was extremely helpful, knowledgeable and pleasant to work with. The entire staff was excellent to deal with and even helped me return my lease car which was a Ford! I would highly recommend my salesman, Issa, and Herb Chambers Toyota of Auburn. More

OIL CHANGE THE STAFF WERE ALL COURTEOUS AND THE SERVICE ADVISER EXPLAINED THE RESULTS OF THE INSPECTION AND FUTURE WORK THAT NEEDS TO BE DONE.HE WAS KIND AND E THE STAFF WERE ALL COURTEOUS AND THE SERVICE ADVISER EXPLAINED THE RESULTS OF THE INSPECTION AND FUTURE WORK THAT NEEDS TO BE DONE.HE WAS KIND AND EXPLAINED IN TERMS I UNDERSTOOD. More

New Car Purchase My Salesperson was Kamran. He was very knowledgeable of the Toyota Products and was able to answer all of my questions. I would rate him as a 5 star My Salesperson was Kamran. He was very knowledgeable of the Toyota Products and was able to answer all of my questions. I would rate him as a 5 star Salesperson More

Excellent service We went in for our 20,000 mile oil change and was in and out in half an hour. Always great service. Thank you for a job well done. We went in for our 20,000 mile oil change and was in and out in half an hour. Always great service. Thank you for a job well done. More

Customer service is still alive Before I came into the dealer Lauren was extremely helpful and gave me faith. Then coming into the dealership I was greeted by Monish!!! THANK YOU MON Before I came into the dealer Lauren was extremely helpful and gave me faith. Then coming into the dealership I was greeted by Monish!!! THANK YOU MONISH. I was at two dealers previously and had the worst experience ever. As someone whose worked in customer service their whole life, I was astonished at how awful people treated you. Hundreds of deelers offering the same thing, only thing separating them is customer service. Monish was knowledgeable, helpful, didn’t try to tell me to look at another car that clearly I didn’t want, he was reasonable and polite and funny and personable. I cannnootttttt say enough great things about the personnel and Monish and Lauren and will recommend to everyone. More

Thank you for getting me the car of my dreams! I didn't think I'd be able to get into a new Toyota Highlander because I still owed a bit for my trade in but Ben worked with his team and offered me I didn't think I'd be able to get into a new Toyota Highlander because I still owed a bit for my trade in but Ben worked with his team and offered me a deal I coudln't refuse. He went above and beyond, thanks a million! More

I had an awesome experience with Josh, in sales;He heard me! I had a good experience the most recent visit. Josh R. was really great, sweet and kind. I felt like he heard all of my wishes, and did his best to a I had a good experience the most recent visit. Josh R. was really great, sweet and kind. I felt like he heard all of my wishes, and did his best to accommodate. The downfall of this whole experience, is that in the months leading up to me finally leasing a new vehicle, I spoke with so many people, and had to explain myself over and over again, even though everything was documented. Also, there was not much follow-through other than Josh R., he was awesome! I was contacted very often by the Internet Sales Team, always different people, and I would get my hopes up, and come in, (the dealership is not close to my home either) thinking I might be able to get a deal, and no luck, until Josh! Thank you. Next time I need a vehicle, I can see myself coming back to him! More

Great service I must say thank you for having such a great staff on your team. Zuleika told me your dealership had a truck that I’ve been looking for and told me ab I must say thank you for having such a great staff on your team. Zuleika told me your dealership had a truck that I’ve been looking for and told me about your dealership. I thanks her I looked online found something Along the lines that I need in my everyday life. After looking online Nunez I believe is the last name replied really quickly. Thanks for that also 5 ?? More

Professional and Courteous Tony Vu and Dhimitri Lako are a pleasure to deal with. Tony was exceptional at identifying a vehicle that would fit my needs, and he and Dhimitri wer Tony Vu and Dhimitri Lako are a pleasure to deal with. Tony was exceptional at identifying a vehicle that would fit my needs, and he and Dhimitri were able to find the desired combination of trim level and exterior colirr and bring that vehicle to Auburn. The entire Auburn team deserves credit for working so well under adverse conditions while the dealership is being renovated.. This is our third Toyota purchase since 2008, my wife and I are very satisfied customers of Herb Chambers Toyota. More

Wonderful Sales Experience My experience with Herb Chambers Toyota of Auburn was very positive. I had purchased a used Honda at what I believed to be a reputable dealership in My experience with Herb Chambers Toyota of Auburn was very positive. I had purchased a used Honda at what I believed to be a reputable dealership in Natick. Since I have chemical sensitivities I had researched the car as best I could and when I test drove it all seemed fine. One week later, I had an allergic reaction to the plastics in the interior. The dealership refused to take the car back. I went to Herb Chambers of Auburn in hope of being able to trade the car in for one that would not cause problems for my allergies. Dan Bortolussi took the time to sit down with me and understand what might be a problem for me. He personally inspected cars and ruled them out based on odors such as cigarettes. It is rare that someone really understands what I am sensitive to. I was worried that I might have to get a 10 year old car to make sure I wouldn’t be allergic, but Dan came up with a solution. He and Kennedy Lidonde showed me a beautiful 2012 Buick with all leather interior that was perfect!! And he gave me a very generous deal on my trade in. I found myself in a very difficult situation and Dan and his kind, helpful staff turned my problem into something positive. I love driving my gorgeous new car. Thank you!! More