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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,525 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,525 reviews

October 18, 2017

Marque Hoenig and Herb Chambers of Auburn Thanks Marque, for finding exactly what we were looking for. You have a nice way with customers and you go the extra mile to help in any way possible More

by Marcel and Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Dodd
Oct 18, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Lavoie Family, for your kind words and for taking the time to share your positive experience with Marque and Martin. They are valuable team members indeed. We thank you for your continued business and we look forward to working with you again in the future. Kind Regards, Dan Bortolussi, General Manager

October 13, 2017

Great experience Dhimitri Lako was our sales person and we couldn't have had a better experience. He was not pushy and got us the deal that we wanted. Even after we sh More

by mltmmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased both Dhimitri and Andi were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Dan Bortolussi, General Manager

October 12, 2017

Excellent, personal service! I have to agree with CharChay88 who's review stated that "Tim Dalton is amazing" - he is. After having had some frustrating experiences with salespeop More

by Natalya Betzig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
Oct 12, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to write this review. I'm so happy to read that your car-buying experience with Tim was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Tim did just that! We appreciate your business and look forward to seeing you again. Best, Dan Bortolussi, General Manager

October 10, 2017

Excellent Service Tim Dalton is amazing, I came in with a used vehicle in an upside position. Tim was able to get me financing for a brand new vehicle. Tim is honest a More

by CharChay88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
Oct 10, 2017 -

Herb Chambers Toyota of Auburn responded

I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Tim will appreciate your encouraging words. On behalf of our entire team here in Auburn, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

October 09, 2017

Sales Heather was awesome made us feel totally comfortable and not pressured into buying a new car . She worked with us and got us into a brand new Toyota More

by LoriK68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Shea
Oct 09, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Lori! I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Heather will appreciate your encouraging words. On behalf of our entire team here in Auburn, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

October 06, 2017

The best service ever Saif Alsaify was awesome! He was very responsive to my questions and my needs. He explained all my questions in details and was very patient. The More

by Tsaijung Wang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saif Alsaify
Oct 06, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for your 5-Star recommendation! I'm so happy to know you're enjoying your new car. On behalf of Saif and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

September 29, 2017

I keep coming back! I was nearing the end of my lease term and my wife's car was hit and totaled. I called Tim Dalton and we were both driving amazing new vehicles 1 wee More

by ALowney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
Sep 29, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that Tim was able to assist you and your wife. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Dan Bortolussi, General Manager

September 26, 2017

Best Salesman ever! Matt Parzch was absolutely FANTASTIC! He listened to what we were looking for and found exactly what were wanted! There was never any pressure and he More

by Mike B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parzych
Sep 26, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for the five-star review, Mike! Matt is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Dan Bortolussi, General Manager

September 18, 2017

Excellent. Painless. Quick! Issa was great to deal with. He kept me informed every step of the way and explained to me in detail the functions of my new vehicle. Great employee! More

by jberg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Stockert, Stephane Jovin, Issa Naalbandyan
Sep 18, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to write this review. Issa, Chris and Stephane's commitment to excellence is always in the forefront and I’m so glad that was reflected in your experience. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

September 18, 2017

Excellent dealership and excellent team members!! This is the second Toyota that I buy from this dealership and I went back to them because they are the best.  From the sales person (Jimmy Eldean), th More

by dalex1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Stockert, Jimmy Eldean, Dylan Hoang
Sep 18, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you! I really appreciate your feedback on working with Jimmy, Dylan and Chris. We trust you are enjoying your new vehicle and we look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Dan Bortolussi, General Manager

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