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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,577 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,577 reviews

June 21, 2017

The best ever I have just purchased my fifth Camry in 20 years. I have purchased from Bernardi, Ira, Boch and now Herb Chambers. If I only knew then what I know now More

by Tom Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eldean, Lissette Nunez
Jun 22, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Thomas, for taking the time to recognize Lissette, Jimmy and Andi. I'm so happy to know that they were able to provide you with a pleasant time purchasing your 5th Camry. It's great that we were able to gain your trust in our business. Thank you for your business and we look forward to assisting you with your future sales and service needs. Best, Dan Bortolussi, General Manager

June 16, 2017

Great deal I got a great deal on my new car from Herb Chambers of Auburn. I worked with Yusef Thomas who knew exactly what I was looking for and helped me pick t More

by Kel54
Recommend Dealer
Yes
Employees Worked With
Yusef Thomas
Jun 19, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing feedback from your recent visit to our dealership! I'm thrilled to know that you had such a wonderful visit and that our team, specifically Yusef, provided you with excellent service. We hope to have the opportunity to assist you again in the future. Best, Dan Bortolussi, General Manager

June 14, 2017

Awsome experience! Thanks to everyone who assisted in helping me with my new car .it was a very nice of experience socializing with all of you I love my car all the f More

by Solo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephane Jovin, Lissette Nunez, Fouad Faris, Issa Naalbandyan
Jun 15, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Clara, for the kind words about our team. We are truly lucky to have such wonderful people working here like Stephanie, Fouad, Issa and Lissette. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Dan Bortolussi, General Manager

June 13, 2017

Excellent... only need one word ! Marque is real, he's to the point. he listened to exactly what I wanted and delivered exactly that.. And was so professional, polite and fun too.... T More

by sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your feedback with us! I'm so happy to hear that Marque was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Dan Bortolussi, General Manager

June 13, 2017

Thank You Toyota! Thank you for all your help I truly felt like a valued costumer at Herb Chambers Toyota in Auburn thanks to Imad, Dan, and the Samantha! They new I wa More

by Cierra11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Imad Benelkour, Chan Nguyen, Alyssa Baril, Eddie Urbina
Jun 14, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Cierra, for your thoughtful post. We are so happy to know that you enjoyed working with Imad, Dan, and Samantha and that our team exceeded your expectations. We appreciate your business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, Dan Bortolussi, General Manager

June 12, 2017

Excellent buying experience Outstanding people to deal with!! Kennedy Lidonde and Tomi Tsitsos were AWESOME!! Wouldn't want to work with anyone else. Thank you for such a great e More

by Mary Allain
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos
Jun 13, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for your wonderful remarks, Mary! We are so happy to know that Kennedy and Tomi provided exceptional service, and that you found a vehicle you love. The Highlander XLE is a great vehicle! We appreciate your recommendation and we hope to see you again in the future. Best, Dan Bortolussi, General Manager

June 11, 2017

Outstanding I would normally prefer a root canal rather than going to a car dealer,,,but with the assistance of Dhimitri Lako I was able to purchas a 2017 Toyota More

by Toyota all the time
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2017 -

Herb Chambers Toyota of Auburn responded

Congratulations on your new Toyota Highlander! I’m very pleased to hear that Dhimitri and the team provided you with a positive experience. We’re happy to have earned your business and we look forward to assisting you for many years to come. Best, Dan Bortolussi, General Manager

June 08, 2017

Julio Romero Provides Excellent Customer Service Our recent purchase of a 2017 Highlander Hybrid XLE was a good experience mainly due to the attention provided by Julio. There were some hiccups with More

by georgelloyd@townisp.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Romero
Jun 08, 2017 -

Herb Chambers Toyota of Auburn responded

Congratulations on your 2017 Highlander Hybrid XLE and thank you for taking the time to share your feedback. I'm so glad to hear that Julio delivered a 5-star experience. If any questions arise or if you need any future assistance, please don't hesitate to contact us. Best, Dan Bortolussi, General Manager

June 07, 2017

Easy negotiation and great service I negotiated the vehicle and price I wanted over the phone. They honored the price when I arrived with no haggling. Yusef did a great job explaining More

by dd71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Thomas
Jun 07, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing this great feedback! I am pleased to hear that Yusef made your purchasing experience a memorable one and took excellent care of you. We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. We wish you many miles of enjoyment with your new vehicle. Best, Dan Bortolussi, General Manager

June 06, 2017

Great experience Great service by Kennedy. Great recommendations and assistance. Thank you !Had a nice experience with Getting a car ...Thank you .will recommend com More

by Jlove11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephane Jovin
Jun 06, 2017 -

Herb Chambers Toyota of Auburn responded

Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with Kennedy. Please don't hesitate to reach out if we can assist you in the future. Best, Dan Bortolussi, General Manager

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