Back

Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,571 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

809 Washington St, Rte. 20

Auburn, MA

01501

Directions

By Type

Showing 3,571 reviews

March 29, 2017

Service Gabriella is awesome, she always makes sure things are done correctly with my car. I fell like I'm important and my needs come first. She is an asse More

by David McKinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriella Normandin
Mar 30, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, David, for your review! Your experience is important to us, and it is wonderful to hear that you enjoyed working with Gabriella. We value your business and hope to see you again soon! Best, Dan Bortolussi, General Manager

March 29, 2017

sales employee This is my second return to Herb Chambers. The second time around was just as enjoyable as the first. I asked for the same salesperson as I had when More

by karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephane Jovin, Matt Parzych, Gabriella Normandin
Mar 29, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Karen! Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken sharing your experience. We value your business and we hope to see you again. Kind Regards, Dan Bortolussi, General Manager

March 27, 2017

Everyone is so friendly I went in for a used Camry & ended up with a new 2017 lease. They were patient, knowledgeable, fun and easy to work with. Happy More

by Rosemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Rosemary! We appreciate your recommendation and thank you for choosing Herb Chambers Toyota Scion of Auburn for your automotive needs. Sincerely, Dan Bortolussi, General Manager

March 22, 2017

excellent service Extremely knowledgeable very polite .Did not make me feel like i was being sold services i did not need.Would recommend this dealership to family an More

by geech50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauriann Tambone
Mar 22, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing feedback from your recent visit to our dealership! We value your business and hope to have the opportunity to assist you again in the future. Kind Regards, Dan Bortolussi, General Manager

March 22, 2017

VERY pleasant - as ALWAYS ! We have been purchasing and having cars services at Herb Chambers of Auburn for longer than I can remember. You have many employees in service who ar More

by N. Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Baril
Mar 23, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Alyssa is such an asset to our team and I'm so glad you have had the opportunity to work with her. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Dan Bortolussi, General Manager

March 19, 2017

Ashley Henry Lease Tim Dalton has been doing buisness with my whole family for years! He is very professional, super nice, and trustworthy. He always gives the best pric More

by AshleyHenry613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
Mar 20, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Ashley, for sharing feedback from your recent visit to our dealership! I'm thrilled to know that you had such a wonderful visit and that our team, specifically Tim, provided you with excellent service. We hope to have the opportunity to assist you and your family again in the future. Kind Regards, Dan Bortolussi, General Manager

March 19, 2017

Excellence in customer service I have leased all five of my last vehicles from Herb Chambers in Auburn. Of course the product is excellent but the care and attention that I have al More

by Marie Ritacco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Roche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Marie, for your thoughtful post. We are so happy to know that you enjoyed working with Marque and that our team exceeded your expectations. We appreciate your business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, Dan Bortolussi, General Manager

March 10, 2017

Great customer service, honest, reliable, I went to get my Prius serviced for a simple oil and filter change. I didn't have an appointment and pooped in hoping they might take me. They told me More

by Peanut1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephane Jovin, Alyssa Baril, Gabriella Normandin
Mar 10, 2017 -

Herb Chambers Toyota of Auburn responded

Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with our team and congrtatultions on your new Toyota! Please don't hesitate to reach out if we can assist you in the future. Best, Dan Bortolussi, General Manager

March 08, 2017

Herb Chambers and Julio made me to buy this car. Julio was the sales person explained me the whole features and end to end for the whole car transaction was explained and delivered the car. Very Prof More

by MOhan S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Romero
Mar 08, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Mohan! Please let us know if we can be of further assistance. Best, Dan Bortolussi, General Manager

March 07, 2017

Worst employee ever So, Shawn Merrick is the worst employee ever. The reason is he took my car, and made me to sign the lease. For my old car, which was in a great condit More

by Nick
Recommend Dealer
No
Employees Worked With
...
252
...