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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,531 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,531 reviews

November 04, 2014

As Always Excellent Experience!!! We have bought 4 cars in 3 years from Herb Chambers Toyota in Auburn and could not be more satisfied with the vehicles we have purchased. They have a More

by heatherfoley.avon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Imad Benelkour, Chan Nguyen, Dylan Hoang
Nov 04, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you for taking time to write this review. I'm so happy to read that your car buying experience with us was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendation and we look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

November 01, 2014

Toyota Repair My family has purchased over the years 5 + cars from Herb Chambers Toyota ( Auburn,Ma.) Ive also referred many of my friends to purchase Toyota from y More

by erin.caracciolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Emad Benelkour, Jimmy Eldean
Nov 04, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you, Erin! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendation and we look forward to serving your automotive needs again! Best, Dan Bortolussi, General Manager

October 31, 2014

Awesome experience with dealer! Toyota nothing more! I just purchased a 2011 Toyota Tundra from HerbChambers Toyota in Auburn Ma. Great service very friendly people and Jimmy Eldean was the greatest sal More

by CarmenD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean, Dylan Hoang
Oct 31, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to write this review. I'm so happy to read that your experience with Jimmy and Dylan was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like both Dylan and Jimmy did just that! We appreciate your business and look forward to seeing you again. Best, Dan Bortolussi, General Manager

October 31, 2014

Wonderful! I had a great experience here. Jimmy was wonderful and extremely welcoming. I will be referring friends & family to him! Thanks so much for your hel More

by sassy22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Oct 31, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to write this review. I'm so happy to read that your car-buying experience with Jimmy was such a positive one! We appreciate your business and look forward to seeing you again. Best, Dan Bortolussi, General Manager

October 30, 2014

No muss, no fuss!! We've just purchased our second Camry from Herb Chambers and both times Al Azizzi was extremely helpful in making a selection to suit our wants and ne More

by Sixie03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chan Nguyen, Ali Azizi
Oct 30, 2014 -

Herb Chambers Toyota of Auburn responded

I'm so happy to read that your 2nd car buying experience with Al, Chan and Andi was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Dan Bortolussi, General Manager

October 30, 2014

Best dealership experience, ever! Thanks, Jimmy! We leased a Tacoma earlier this month, and, after having such a great experience throughout the entire process, we came back two weeks later to lease More

by gem022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Demers, Jimmy Eldean
Oct 31, 2014 -

gem022 responded

I should also mention that we got very fair prices for both of our trade-ins!!!

October 27, 2014

great price, no games After going to no less than 20 different dealerships, toyota of auburn earned my business. Finally there were no games played. They offered the best p More

by jiml32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : all the young ladies who answered the phone when i called were great at giving messages and also answering any questions i had. , Stephane Jovin
Oct 28, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you, Jim! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased our team was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Dan Bortolussi, General Manager

October 27, 2014

Great Experience The Auburn team of Dhimitri, Samantha and Lauren made our purchasing experience a joy. From price negotiation to physically acquiring the car we were More

by auburnma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Samantha Teterau and Lauren Ostiguy
Oct 28, 2014 -

Herb Chambers Toyota of Auburn responded

This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Lauren, Samantha and Dhimitri were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Dan Bortolussi, General Manager

October 22, 2014

Our Sixth Toyota and Another Great Experience This was our sixth Toyota purchase and, as always, was an excellent experience. It was less than 48 hours from no-hassle purchase to delivery (on a S More

by Andrea Fease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christopher Stockert
Oct 22, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you, Andrea, for taking the time to share this wonderful feedback. We truly value your business and your loyalty! I'm so happy we able to make this a smooth transaction. We appreciate your 5-star review and please let us know if there is anything else we can do for you. Best, Dan Bortolussi, General Manager

October 20, 2014

Top Notch I Just purchased my 5th vehicle in a row from Herb Chambers of Auburn. Completely Satisfied. Love my 2015 Tacoma. Monte and Stephane were great More

by 7kevin77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephane Jovin
Oct 20, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you, Kevin! I'm thrilled to know you're loving your new Toyota Tacoma. We realize that customer service is of the utmost importance in our business, so it’s rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Dan Bortolussi General Manager

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