Herb Chambers Toyota of Auburn

Very friendly and professional staff. Found a vehicle for me, before two others could, weeks faster. Excellent follow up and courteous communications throughout the experience. Found a vehicle for me, before two others could, weeks faster. Excellent follow up and courteous communications throughout the experience. More

Julian was wonderful to work with, he saw that I was due for a specific service that I kept holding off on due to cost. He told me he would look into what my warranty would cover, gave the company a call an for a specific service that I kept holding off on due to cost. He told me he would look into what my warranty would cover, gave the company a call and I was able to have the service I needed done and it was covered. He’s the only one that’s taken the time to look into that for me. He was exceptionally wonderful and because of him I’ll keep coming back for my service here More

Great people easy to work with awesome love my car everything in order no hassle everything in order no hassle More

Returning to Herb Chambers Toyota of Auburn for the second time reaffirmed my belief in the excellence of their service team, and one individual, in particular, stood out—Juljan Imeraj. After my initia second time reaffirmed my belief in the excellence of their service team, and one individual, in particular, stood out—Juljan Imeraj. After my initial positive encounter, I had high expectations, and I am delighted to say that Juljan not only met but exceeded those expectations once again. From the moment I arrived, Juljan's warm welcome and familiarity were striking. It was evident that he remembered me from my previous visit, creating a welcoming and personalized atmosphere. His attention to detail and customer recognition made me feel like more than just another client; it made me feel like a valued member of their automotive family. Juljan's efficiency was not a fluke. He demonstrated the same level of promptness and precision this time around. He not only addressed the specific issues I brought my vehicle in for but also conducted a thorough inspection, identifying and resolving potential concerns before they became major problems. Juljan's proactive approach to maintenance showcases his dedication to ensuring the longevity and reliability of the vehicles he services. What sets Juljan Imeraj and Herb Chambers Toyota of Auburn apart is their commitment to continuous improvement. Juljan not only fixed the issues at hand but also took the time to discuss any updates or enhancements available for my vehicle. His knowledge of the latest advancements in automotive technology is commendable, and his willingness to share this information reflects his genuine concern for his customers' safety and satisfaction. The transparency in communication, with Juljan at the forefront, remained a standout feature during my second visit. He explained the service process, costs, and potential future maintenance needs with clarity and patience. There were no surprises, and I appreciated Juljan's commitment to keeping customers informed every step of the way. Returning to Herb Chambers Toyota of Auburn was not just a routine service appointment; it was a reaffirmation of their commitment to excellence, thanks in no small part to Juljan Imeraj. The consistent high level of service, personalized approach, and dedication to customer satisfaction make Juljan and Herb Chambers Toyota of Auburn my dealership of choice. I wholeheartedly recommend them to anyone seeking not just a service but an exceptional experience. Thank you, Juljan Imeraj, and Herb Chambers Toyota of Auburn, for setting the bar so high and consistently exceeding it! More

Friendly salespeople. Dealership is always clean and lots of inventory to choose from. Have purchased many vehicles from this location. Dealership is always clean and lots of inventory to choose from. Have purchased many vehicles from this location. More

Brought car for routine service. Julian greeted me with both professionalism and friendliness. He called me after the inspection to review the findings and suggestive service recomme Julian greeted me with both professionalism and friendliness. He called me after the inspection to review the findings and suggestive service recommendations. Julian was always thoughtful and though I didn’t agree to all of the recommendations he did not become frustrated at my declining the services. His estimate of the time needed was very close to actual. I enjoyed my interface with Julian and look forward to working with him again More

Best customer service! ! Minimum waiting time!! Very friendly!! Highly recommend place!! Great location and knowledgeable staff!! ! Minimum waiting time!! Very friendly!! Highly recommend place!! Great location and knowledgeable staff!! More

Kennedy was awesome to deal with. I knew what I wanted and he hocked me up Been to that dealership before and will again… I am sure! I knew what I wanted and he hocked me up Been to that dealership before and will again… I am sure! More

Made a deal with Brandon. Had some road bumps but was able to work through them and get a deal done. He was polite and kept in contact with me every step of the way. Thankful Had some road bumps but was able to work through them and get a deal done. He was polite and kept in contact with me every step of the way. Thankful it worked out More

Completely disgraceful. ..said I threatened them into trying to get a better price...after they jacked the quote up over 3500$ after I inquired about a Rav 4 hybrid ..said I threatened them into trying to get a better price...after they jacked the quote up over 3500$ after I inquired about a Rav 4 hybrid More