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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,144 Reviews

1,144 Reviews of Herb Chambers Toyota of Auburn - Service Center

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February 20, 2024

Dealer was professional and respectful in the way they took care of manufacture warranteed servicing on my car. More

by michaelklimowicz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Herb Chambers Toyota of Auburn responded

Michael, we're glad to know that our team at Herb Chambers Toyota of Auburn was able to provide you with professional service experience. Thanks for sharing your experience! Safe travels!

February 17, 2024

I have been leasing for Herb Chambers for 6 years, Today was the only time I was treated subpar. I was told that my brake pads needed immediate attention, and the actual report said "may require future atte More

by abigailbaggarly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Anders
Feb 26, 2024 -

Herb Chambers Toyota of Auburn responded

Abigail, we are concerned about what you shared in this review and would like the opportunity to discuss it with you in detail. We appreciate your willingness to work with our service director to help find a resolution. If you wish to connect with me directly, I would be happy to speak with you. Respectfully, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

February 16, 2024

I always have a pleasant time bringing my vehicle in for service at Herb Chambers Toyotas. All the staff are great and friendly especially Julian and Mikel who have been beyond helpful! More

by Natalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikel Kota
Feb 16, 2024 -

Herb Chambers Toyota of Auburn responded

Natalia, we're so glad to know that Julian and Mikel have been helpful during your visits to Herb Chambers Toyota of Auburn. Thanks for the positive feedback!

February 15, 2024

The customer service provides friendly and professional service, The service department does a thorough maintenance during the time promised @ 1 hour. More

by grssgld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know our team at Herb Chambers Toyota of Auburn provided you with friendly and professional service. Thank you for your feedback on the efficiency of our service department! Drive safely!

February 15, 2024

It’s always good to have Toyota cars serviced at the Toyota dealership. James is also a very thorough repair agent and explains all of the details of things that need attention. I have an Oder Toyota an More

by Liberty Gibbet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Herb Chambers Toyota of Auburn responded

We appreciate your feedback and are glad to know that James has been helpful in explaining the details of your car's needs. We understand concerns about costs, especially for older models - we'll certainly take note of your suggestion regarding a senior citizen discount! Thanks for choosing Herb Chambers Toyota of Auburn.

February 13, 2024

Great service. , They done my oil change and tire rotation very quickly. Also the customer service is wonderful More

by sarwat_basha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know you had a great service experience with our service team at Herb Chambers Toyota of Auburn! Thanks for the positive feedback! We'll see you next time. Safe travels!

February 10, 2024

Always been excellent. Bought 3 cars from here. Had some difficulty when purchasing the Toyota Tundra Truck. Would not cut a deal so paid cash and did not buy any vehicles More

by Mdimasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know you've had positive experiences with our service department at Herb Chambers Toyota of Auburn. We appreciate your feedback and hope to continue serving you in the future!

February 08, 2024

James at Herb Chambers of Auburn has always been one of the best service representatives I have dealt with. He is one of the reasons I have my service done at Herb Chambers even though I do not purchase my More

by mroche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Herb Chambers Toyota of Auburn responded

We're so glad to know that James has been able to provide you with such great service at Herb Chambers Toyota of Auburn. We appreciate your loyalty and look forward to continuing our relationship in the future!

February 08, 2024

Amy Durfee did a great job of getting my car in and having it serviced promptly More

by ANDYMAGLIONE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Durfee
Feb 08, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Andy, we're delighted to hear that Amy provided you with great service and ensured your car was promptly serviced at Herb Chambers Toyota of Auburn! Safe travels!

February 07, 2024

The dealer is always clean, neat and the staffs are friendly. Also, the waiting area is very comfortable along with accommodations such as coffee and water while waiting for the car service. Last w More

by thuyletran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Herb Chambers Toyota of Auburn responded

We're so glad to know that our team, especially Juljan and Shem, have been able to accommodate your needs at Herb Chambers Toyota of Auburn. It's great knowing you can count on us for a comfortable waiting area and reliable service. We appreciate the kind words!

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