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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,160 Reviews

1,160 Reviews of Herb Chambers Toyota of Auburn - Service Center

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July 08, 2021

Great dealership and wonderful people to work with. Went in for a service and they were very professional, friendly and did a great job. Give it a try. More

by Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
Jul 08, 2021 -

Herb Chambers Toyota of Auburn responded

We are honored to receive your support, Johnson. Thank you! - Herb Chambers Toyota of Auburn Team

July 07, 2021

Great Service. I Have been taking my Toyotas here for many years. Martin always goes above and beyond expectations and he always explains what needs to be done thoroughly. More

by sao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Jul 08, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your years of business here at Herb Chambers Toyota of Auburn! We're so happy to know that you can always count on Martin to go above and beyond for you!

July 07, 2021

The people at herb Chambers are very friendly. The service managers are very understanding and listen to all of your concerns. I have bought multiple cars from the dealership and have been going to th More

by Domenic D'Agostino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting our team with your vehicle, Domenic! It means a lot that we've earned your business and we look forward to seeing you next time! - Herb Chambers Toyota of Auburn

July 03, 2021

Alyssa helped me with getting my Jeep serviced! Thanks Alyssa!! More

by taftnatashaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you! We're glad to hear Alyssa made this a great experience! – Herb Chambers Toyota of Auburn

July 01, 2021

I had a minor, but inconvenient problem right after I drove my new car off the lot. Jose Rodriguez at the sales department went the extra mile to solve the problem. Martin in the service department w More

by Planetmarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Rodriguez and Martin, Bryan Arroyo
Jul 01, 2021 -

Herb Chambers Toyota of Auburn responded

We're so happy to hear our team went above and beyond to take care of everything for you. We appreciate you sharing this experience and hope you will reach out if you need anything more! - Herb Chambers Toyota of Auburn Team

June 30, 2021

Boone was great to work with he kept me in the loop. I’m Boone was great to work with he kept me in the loop. I’m also happy I was able to get my tow reimbursed even though it takes 2 weeks. My situation c More

by jldodge29
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Boone
Jul 01, 2021 -

Herb Chambers Toyota of Auburn responded

Thanks for sharing your experience with Boone! It's our pleasure to take care of this for you and hope you will reach out if there is anything more we can do.

June 30, 2021

It’s a good job ! Dat service is great job More

by Dannyle1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat
Jul 01, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn, we appreciate your positive feedback!

June 29, 2021

Great service and very helpful staff and very efficient work. More

by Cora51
Recommend Dealer
Yes
Employees Worked With
Bour
Jun 30, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn, we appreciate your positive feedback!

June 27, 2021

Very friendly personal,Only necessary repairing and Very friendly personal, Only necessary repairing and service. Clean car after service, no grease or gasoline inside the car. If any other services re More

by Anatoly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Jun 29, 2021 -

Herb Chambers Toyota of Auburn responded

Your confidence in us makes our day! Thank you so much! We'll see you at your next appointment! - Herb Chambers Toyota of Auburn

June 26, 2021

Service definitely not up to par. Many parts left unassembled when car was picked up More

by Jani.pandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Krasner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
Jul 21, 2021 -

Herb Chambers Toyota of Auburn responded

Hello, We appreciate your feedback and regret to hear about this unsatisfactory service visit. Please contact me so we can talk about these concerns and resolve them. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

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