
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,637 reviews
I recently brought my 2017 Forester in for service, and had an excellent experience (as always!) with the service I received. Although I had not made an appointment, Michael Goodman of the service staff we had an excellent experience (as always!) with the service I received. Although I had not made an appointment, Michael Goodman of the service staff welcomed me the minute I stepped out of the car, and immediately listened to my requests, and assessed what needed to be done. All issues with the car were taken care of while I waited, and the cost was reasonable. This kind of experience is why I have not taken my Forester anywhere else for service since I purchased it in 2017. Herb Gordon Subaru, and in particular Michael Goodman, are stellar examples of quality workmanship, professionalism, and honesty. More
I would say this is an OUTSTANDING auto dealership. But the crown jewel of the dealership is Muhammed (Mo). I have purchased through him before, and he made it as painless as possible, but this time, But the crown jewel of the dealership is Muhammed (Mo). I have purchased through him before, and he made it as painless as possible, but this time, he outdid himself. I just wanted to get an estimate of how much my 2024 Crosstrek was worth because I was interested in an Outback because it had more of the features that I wanted in a vehicle. Just to shorten this up a bit, he had the Outback that I was interested in, and with the trade-in as high as it was, along, with my deposit, VIP deposit and the lease amount I'm now in a 2025 Outback Limited thanks to him. More
Muhammed was extremely professional and polite. It is clear that he goes above and beyond for his customers! It is clear that he goes above and beyond for his customers! More
Muhammed was professional, respectful, polite, and straight forward. No pushy sales tactics and no gimmicks. We will be passing his info along to any friends looking to buy a Subaru. straight forward. No pushy sales tactics and no gimmicks. We will be passing his info along to any friends looking to buy a Subaru. More
Kevin helped me buy my 2025 Subaru Outback. Kevin was just awesome. He really listened to my needs and wishes and helped me secure a deal I was really happy with. He also was so kind to my todd Kevin was just awesome. He really listened to my needs and wishes and helped me secure a deal I was really happy with. He also was so kind to my toddler when she was growing impatient while I was buying the car and it made the experience so much better. Thank you Kevin! You were great! More
I had previously gotten a car from Herb Gordon Subaru, and they were great. This time around the car that we really wanted was located at another dealership and Muhammed arranged for us to get a test driv and they were great. This time around the car that we really wanted was located at another dealership and Muhammed arranged for us to get a test drive, even though he would not get credit for the sale. Great customer service! More
Muhammed (Mo) was 5-star from start to finish. Very detail oriented and attentive to our every need and question. I’ve bought many cars. This was my best buying experience ever. Very detail oriented and attentive to our every need and question. I’ve bought many cars. This was my best buying experience ever. More
The customer service experience at the Herb Gordon Service Center was really exceptional. I was a very happy customer. Service Center was really exceptional. I was a very happy customer. More
They were very helpful, I went in for a test drive with Andrew and he was very accommodating. I did not end up purchasing a vehicle, but I stated that to them ahead of making my appointment. I am still int Andrew and he was very accommodating. I did not end up purchasing a vehicle, but I stated that to them ahead of making my appointment. I am still interested, just was not ready to buy! More
James Cooch was the nicest salesperson I’ve ever delt with. Mike the manager and Shawn the finance manager were also very pleasant to do business with. I highly recommend doing business with Herb Gordon with. Mike the manager and Shawn the finance manager were also very pleasant to do business with. I highly recommend doing business with Herb Gordon Subaru. More