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Herb Gordon Subaru
Silver Spring, MD
1,637 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,637 reviews
November 18, 2022
Me. Goodman- was honest but clearly cares about your vehicle and your wallet. Thank you . vehicle and your wallet. Thank you . More
by ssnead2
Employees Worked With
November 16, 2022
I have now had my Subaru Crosstrek for 18 months. From the very beginning of my sales experience with Angelo Ojeda to the multiple service visit encounters with Rodney Rogers, I could not be a more s From the very beginning of my sales experience with Angelo Ojeda to the multiple service visit encounters with Rodney Rogers, I could not be a more satisfied customer. They went out of their way to bring my color choice from Pennsylvania. Rodney always is courteous, professional and genuinely interested in the customer's needs. He explains thoroughly what service was needed/provided and tries to troubleshoot and problem-solve issues proactively so that they don't grow into bigger problems-- someone who truly understands the art of service excellence. More
by GijiMD
Employees Worked With
November 15, 2022
After my 7 year relationship with Herb Gordon Subaru, my feelings are still the same. I love everything about this dealership. My car always leaves happy and healthy and it’s NEVER a hassle. I’ve come in wi feelings are still the same. I love everything about this dealership. My car always leaves happy and healthy and it’s NEVER a hassle. I’ve come in with appointments but anytime I’ve ever needed ANYTHING they are happy to help, making the time to prioritize you. However, the best aspect of Herb Gordon Subaru is the customer service experience. All the staff are super experienced and kind. RODNEY ROGERS is the BEST! If I ever need anything, he is always there to and makes sure I leave smiling :) To wrap it up, if you’re thinking about purchasing a Subaru (which you should) Herb Gordon Subaru is the dealership for you:) More
by Carlybeth.Docca
November 10, 2022
Friendly staff. They try to find and correct the issue you might be having. Providing loaner cars so you don’t have to wait are also a plus! They try to find and correct the issue you might be having. Providing loaner cars so you don’t have to wait are also a plus! More
by Pattyvelloso
Employees Worked With
November 10, 2022
Been a satisfied customer for almost 20 years. Very lucky to have had great service advisors all those years, but I'm especially happy to have Harry Price as my service advisor for at least 5 yea Very lucky to have had great service advisors all those years, but I'm especially happy to have Harry Price as my service advisor for at least 5 years or probably more - I've lost count. I've steered a few friends to Herb Gordon Subaru and I always recommend that they ask for Harry. More
by Rob Lance
November 08, 2022
Jerrell Latham was knowledgeable, efficient, generous and a creative problem solver. I trust him completely. a creative problem solver. I trust him completely. More
by Jenifer
Employees Worked With
November 07, 2022
Luis is a pleasure to work with! His knowledge, professionalism, integrity, and friendly "how can I help you?" attitude are why I always choose Herb Gordan Subaru Service. He alway His knowledge, professionalism, integrity, and friendly "how can I help you?" attitude are why I always choose Herb Gordan Subaru Service. He always makes sure that I'm acknowledged and comfortable and that my Forester is taken care of. More
by chellerob14
Employees Worked With
Luis Prada
November 07, 2022
Debbie was fantastic with our purchase! We couldn't be happier with her and the Herb Gordon team. We definitely love our business and will recommend it to our friends. We couldn't be happier with her and the Herb Gordon team. We definitely love our business and will recommend it to our friends. More
by Eduardo Z.
Employees Worked With
November 04, 2022
Just bought Subaru Outback Herb Gordon and Mark and all team was absolutely nice from the moment I entered the store to the end . Even that i change my mind few times they was very understanding and helped team was absolutely nice from the moment I entered the store to the end . Even that i change my mind few times they was very understanding and helped me with choosing the car i like . Thank you Mark More
by Alex
November 01, 2022
Mike was unbelievably helpful. He went above and beyond to help us during this process and was very knowledgeable. He responded quick to last minute questions and was very attentiv He went above and beyond to help us during this process and was very knowledgeable. He responded quick to last minute questions and was very attentive. If you are looking to buy a car go see him! More
by Allie Lamb
