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Heritage Ford
South Burlington, VT
1,936 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,936 reviews
October 05, 2023
Theresa is great. This is at least the 3rd time she has helped me and has been awesome. She is quick to respond, detailed in her information and thorough in explaini This is at least the 3rd time she has helped me and has been awesome. She is quick to respond, detailed in her information and thorough in explaining the process. I would highly recommend her More
by joebol1414
Employees Worked With
October 03, 2023
Turner was a pleasure to work with… friendly and knowledgeable. Definitely made my buying experience with Heritage Ford a great one! I will definitely recommend him to friends and family! knowledgeable. Definitely made my buying experience with Heritage Ford a great one! I will definitely recommend him to friends and family! More
by Magikpawz
Employees Worked With
Turner Ede
October 02, 2023
I was not planning on purchasing a new car. I really thought the price point would be out of range. Not only did they meet my price point, but they also provided exceptional customer service. I really thought the price point would be out of range. Not only did they meet my price point, but they also provided exceptional customer service. From the second I met Bill I knew he was someone I wanted to do business with. Everyone at Heritage made the process go smoothly. We were in and out with the new car within 3-4 hours. Thank you so much for all of your help with this purchase. I cannot say enough good about Bill and the Heritage Ford crew. I also love my new 2023 Ford Explorer. More
by Susan Colburn
September 30, 2023
Grate service. great salesmen. Great experience. willing to work with you. we are very pleased great salesmen. Great experience. willing to work with you. we are very pleased More
by Deanna
Employees Worked With
September 30, 2023
Nathan was great and helpful throughout the whole car buying process. I was very satisfied with my purchase at heritage ford. buying process. I was very satisfied with my purchase at heritage ford. More
by jonahbassjazz
September 29, 2023
Jake was terrific, as well as all of the Heritage team. . (and, they do work as a team:) I will go back again! . (and, they do work as a team:) I will go back again! More
by liz
Employees Worked With
Other Employees :
Dont know his name but maybe manager?? Very helpful and friendly!
September 27, 2023
Turner and Theresa were great to work with. Both were friendly, and easy going. Didn’t feel pressured, and didn’t have to deal with the hassle I’ve experienced at other dealerships. Both were friendly, and easy going. Didn’t feel pressured, and didn’t have to deal with the hassle I’ve experienced at other dealerships. More
by Jesse
September 25, 2023
Noah was amazing to deal with. We were from out of state and on a very tight schedule and he worked with us every step of the way. Would highly recommend Noah and Heritage in the f We were from out of state and on a very tight schedule and he worked with us every step of the way. Would highly recommend Noah and Heritage in the future. More
by chad
Employees Worked With
Noah Adams
September 25, 2023
Great people, great vehicles. Nothing but smiles and helpfulness here at heritage and they are still great after you purchase as well , which isn’t always the case at other dealer Nothing but smiles and helpfulness here at heritage and they are still great after you purchase as well , which isn’t always the case at other dealerships . More
by Bssmastrenos@gmail.com
Employees Worked With
Other Employees :
Ally in service is amazing . Jarret also very helpful , Abigail Heck, Noah Adams
