Heritage Ford

We felt extremely comfortable with Bill as there were no pressure tactics. Bill guided us through the process with a gentle touch that you don't see very often in the car sales business. Bill showed us th pressure tactics. Bill guided us through the process with a gentle touch that you don't see very often in the car sales business. Bill showed us the vehicle that we wanted to see and in no time we were on a test drive. We were given options and the financial numbers for us to mull over. Once we decided to move forward with the sale, we needed to get our credit union involved. Bill, Zach, and Theresa were very helpful and patient as we worked out our financing with our credit union. Once we got the check to Bill, the great customer service continued. Bill made sure I knew how all the options and features worked on the truck I just bought. From start to finish, this was the best car buying experience my wife and I have ever had. More

We had been looking at trucks in your lot and on other dealer's lots for a few months but weren't committed to purchasing as our truck still had a lot of life. We became intrigued with Fords due to the dealer's lots for a few months but weren't committed to purchasing as our truck still had a lot of life. We became intrigued with Fords due to the aluminum body and our daughters Ford lightening and our son in law has a really nice Ford F150 eco boost. Low and behold, we were met on the lot by sales person Charlie Moriarty He was enthusiastic about the trucks while being low key. We found him patient, kind and tolerant of our questions without us feeling rushed or pressured. He let us go home not feeling bad without committing on the first day. He didn't blink when we switched trucks when we came back. Needless to say, we knew eventually we were going to buy one and we are happy we did from Charlie and Heritage Ford. Yvette and Stan More

Great experience with Jake, Theresa and the entire Heritage team. They were communicative, helpful, and I never felt pressured at any point in the process. Very pleased with the entire process! Heritage team. They were communicative, helpful, and I never felt pressured at any point in the process. Very pleased with the entire process! More

I really love the no pressure sales approach. It’s made my last lease a breez. It’s made my last lease a breez. More

Bill labonte was outstanding and exceeded my expectations. Great customer service and made it easy! expectations. Great customer service and made it easy! More

Very patient excellent service Bill made my experience with Heritage successful and easy! Thank you Bill! with Heritage successful and easy! Thank you Bill! More

Michael Stock was very pleasant and professional to work with. During our search for a vehicle he always kept in contact via the phone and email. He provided great customer service. Thank you! with. During our search for a vehicle he always kept in contact via the phone and email. He provided great customer service. Thank you! More

I dread going to car dealers, and this time was no different. However, Michael and the staff at Heritage Ford never pressured us and went above and beyond to not only make my husband and I feel comfor different. However, Michael and the staff at Heritage Ford never pressured us and went above and beyond to not only make my husband and I feel comfortable and get my payment into a range I felt comfortable with, but also told me stories about their own Bronco's and tips and tricks and kept a smile on my face even when I thought things were not going work out... Hands down I would recommend Michael and Heritage Ford. I LOVE my new Bronco! More

Turner and Theresa were great to deal with. I ordered my truck in October, 2022 and finally took delivery on 7/14 - Ford's issue, not Heritage or Turner. Streamlined process and Turner took ca I ordered my truck in October, 2022 and finally took delivery on 7/14 - Ford's issue, not Heritage or Turner. Streamlined process and Turner took care of all my questions for the 9 months we were waiting. Turner was able to push the truck through PDI and had it ready 2 days after delivery. Theresa had all the paperwork ready and just needed signatures... a lot of signatures. :-) Found a couple things with the truck that needed to be corrected, but that's on the service department, not Turner. Thank you for your help and I'm sure we will continue to do business in the future. More

Bill Labonte was very easy to work with, and he got me into the car that I wanted with very little effort on my part. into the car that I wanted with very little effort on my part. More