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Heritage Ford

South Burlington, VT

4.9
1,909 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,909 reviews

August 19, 2021

Great sales and finance team! Was an enjoyable experience working with Micheal. Will definitely be back to purchase another vehicle from heritage. 10 out of 10 experience! More

by Tacomaguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stock
Aug 30, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 14, 2021

Service was great, I was in and out. Bill and team was VERY friendly. Will definitely come back and refer friends and family! Thank you! More

by MiamiMacDougal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Abby to shop for your new vehicle, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 10, 2021

So helpful and kept me in the loop through the whole process. Couldn’t be happier with my experience. More

by Holly.plante
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Heritage Ford responded

Holly, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan, and that shopping for your new Ford went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 09, 2021

Bill LaBonte is genuine and kind. I’ve never had such an easy going “car sales” experience from start to finish. My wife and I were exceptionally happy with his calm but efficient demeanor and would recomme More

by kristie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Heritage Ford responded

Kristie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new vehicle, and that he was able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 07, 2021

Awesome to work with. Dylan, my salesman kept me up to date on the progress of my new truck. What a great dealership with great employees. More

by ray.muzzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike LeClerc, Dylan Krause
Aug 09, 2021 -

Heritage Ford responded

Ray, Thank you for taking the time to share your feedback, and congratulations on your new truck! We are so glad to hear that you enjoyed working with Dylan, and that he made sure everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 05, 2021

I had an excellent experience with Heritage Ford. The car buying process was smooth, which was essential as a first time car owner. All of my questions were answered thoroughly and I had the guidance that I More

by mollydickin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Dwinell
Aug 06, 2021 -

Heritage Ford responded

Molly, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your EcoSport's first scheduled maintenance visit, Until then, safe travels!

August 04, 2021

My experience was very pleasant. I dealt with salesperson Michael Stock. He was extremely professional, knowledgeable, and very helpful. I would recommend Heritage Ford, Michael Stock, and the entire team to More

by JeffScott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
Aug 05, 2021 -

Heritage Ford responded

Jeff, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and our team to shop for and bring home your new vehicle and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 03, 2021

My daughter brought me to see Jake after she had a positive experience with him a year ago. Today, the day after my appointment, I'm picking up my new car. I am still dazzled and amazed at how smoothl More

by VAllen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Heritage Ford responded

Valerie, Thank you for taking the time to share your feedback, and congratulations on your new EcoSport! We are so glad to hear that both you and your daughter enjoyed working with Jake to show for your new vehicles, and especially that everything went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new EcoSport!

August 02, 2021

Nathan Wardwell was very friendly, thorough, helpful, and professional in working with me on my purchase of a new Ford F150. I would recommend him and this dealership. More

by kevingodd
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Heritage Ford responded

Kevin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new F-150, and that he was able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your new truck's first scheduled maintenance visit, Until then, safe travels!

July 27, 2021

Best experience I have ever had at a car dealership. And at my age I've bought quite a few vehicles. Jake Dwinell was absolutely the best salesperson I have ever encountered, Can't say enough about our in More

by mike.pelchar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Moss
Jul 28, 2021 -

Heritage Ford responded

Mike, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Theresa to shop for your new Ford, and that everything went smoothly. We look forward to seeing your completed camper in the service department for it's scheduled maintenance visit! Until then, safe travels!

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