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Heritage Ford

South Burlington, VT

4.9
1,909 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,909 reviews

June 29, 2021

Jake was so diligent in helping me find the right car and the finance dept is amazing!!! More

by Babynurse1028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Jake to shop for your new vehicle, and that he was able to help you find the perfect one to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 28, 2021

The people at Heritage Ford are straight up the type of people anyone looking to purchase a vehicle should work with. The whole process was informative, truthful and very manageable considering we live in More

by MrGFG3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for and bring home your new Ford, and that they were able to make sure everything went smoothly for you! We look forward to seeing you again, Until then, safe travels!

June 28, 2021

My salesman was so nice and easy to deal with and professional. Closing was really easy and was explained in great detail. I will definitely be referring people to them More

by Tlbouch1977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Jun 29, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for your new Ford, and that he and our team were able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 28, 2021

Dylan brainstormed with me and we searched the available inventory and found the right vehicle for what I needed at the right price point, towing capacity, etc. Theresa picked it up from there and did a gre More

by The Tree Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Moss, Dylan Krause
Jun 29, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Dylan and our team to find the perfect new truck to add to your fleet, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 27, 2021

Had an awesome experience with Bill. He was attentive, helpful and kept me in the loop throughout the process. Can't wait for the next one! More

by Tacotruck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team, and that they were able to make sure that brining home your new Ford went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 23, 2021

Outstanding employees, whom worked diligently and enthusiastically to find our vehicle! Especially Jake Dwinell andCeleste, two amazing people whom kept it cool, calm and collective! Pleasure worki More

by desertmedic06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Celeste to shop for your new Ford, and that they were able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 21, 2021

I absolutely love my new 2022 Ford Transit Connect!For I absolutely love my new 2022 Ford Transit Connect! For an unparalleled car buying experience visit Heritage Ford! They offer a pressure free proce More

by pabstEXOTIC
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Gianotti
Jun 21, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team, and that they were all able to not only find you the right Transit for all your needs, but also made sure that everything went smoothly for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

June 19, 2021

Very friendly and welcoming. His customer service was impeccable. He did everything he could and then some to get me what I was looking for. He made it seem so effortless. More

by Twitch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake to shop for your new vehicle, and that he was able to find you the perfect Ford to fit all your needs! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

June 18, 2021

After a few frustrating interactions at various dealerships across the state, working with Jake was very refreshing. He was friendly, attentive, and has checked in a few separate times since the s More

by CG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake to shop for your new vehicle, and that he and Celeste were able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

June 18, 2021

Heritage always comes through for us! Areg made our experience excellent and very smooth! He was very knowledgeable, helpful and a pleasure to work with! More

by Sharon
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Jun 21, 2021 -

Heritage Ford responded

Sharon, Thank you for taking the time to share your feedback - We are so glad to hear that Areg and our staff were once again able to come through and help you find the perfect new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels!

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