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Heritage Ford

South Burlington, VT

4.9
1,909 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,909 reviews

April 08, 2021

Very friendly staff, not pushy at all. Found a great car for a good price, and gave me a good price on my trade-in More

by griffinpaulmoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 07, 2021

My entire experience at Heritage Ford was a very positive one. The dealership has a pleasant vibe. I worked with Areg over two days to shop and purchase a new car. He is very professional and knowledgeable a More

by lisa-duffy
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Apr 12, 2021 -

Heritage Ford responded

Lisa, Thank you for taking the time to share your feedback, and for your kind words for both Areg and Celeste! We are so glad to hear that you enjoyed working with them to shop for and bring home your new Ford, and that everything went smoothly for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

April 07, 2021

I just bought out a leased vehicle with a loan from a local credit union. Celeste assisted me with the process and all the paper work which made the transaction seamless and quick. That assistance was More

by debwit1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Heritage Ford responded

Deb, Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with Celeste, and that she was able to make navigating the buy-out and lease experience a smooth one for you. We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels!

April 07, 2021

Areg and Theresa were great, made the process as painless as possible. I'm not crazy about the car buying process so it was much appreciated. Even though vehicles are selling like hotcakes right now they sti More

by skimmer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Apr 12, 2021 -

Heritage Ford responded

Skimmer, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg and Theresa to shop for and bring home your new Ford, and that they were able to make sure everything went smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

April 06, 2021

Great visit, knowledgeable staff. Hard doing business with COVID-19 restrictions and they made it a pleasant experience following all of the rules. Thank you! More

by DaveW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Apr 07, 2021 -

Heritage Ford responded

Dave, Thank you for taking the time to share your feedback, and congratulations on your new Ford! We are pleased to hear that you enjoyed working with Dylan and Theresa, and that they were able to ensure that everything went smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

April 03, 2021

I had an absolutely wonderful experience at Heritage. My sales person was OUTSTANDING. I was blown away by the demeanor and professionalism of Areg Muradian. He was so unlike most of the salespersons I have More

by luv2cookbp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Apr 05, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your kind words for Areg! We are so glad to hear that you and your husband enjoyed working with him, and that he was able to help you navigate all the available choices to find the perfect new Ford to fit your needs. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

April 03, 2021

I just purchased my first car with Heritage Ford and my experience was great! Jake was very easy to work with as he was kind and enthusiastic. Communication from start to finish was straightforward and he More

by hollyb78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Heritage Ford responded

Holly, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Theresa to shop for your new Ford, and that they were able to make sure that everything went so smoothly for your! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 02, 2021

Turner & Theresa are awesome!Turner was very charismatic Turner & Theresa are awesome! Turner was very charismatic and we enjoyed our time negotiating and sealing the deal for our 2021 Ford Explorer. Theres More

by hjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Apr 05, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner, Theresa, and our team to shop for your new Explorer, and that everything went so smoothly for you! We look forward to seeing you in the service department when it's time for your Explorer's first scheduled maintenance visit, Until then, safe travels!

April 01, 2021

We have leased 4 cars with Charlie now. Honest, knowledgeable, straightforward salesman who does his best to get us the car we want. We are pleased. More

by Rosalie Welch
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Heritage Ford responded

Rosalie, Thank you for taking the time to share your feedback, and congratulations on your newest Ford! We are so pleased to hear that you have continued to enjoy working with Charlie to shop for your vehicles, that everything went smoothly for number four. We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels!

April 01, 2021

Turner was a pleasure to work with. He is extremely knowledgeable and was able to answer all of my many, many questions. He was very patient with me and I ended up ordering the perfect vehicle for my More

by Heatherf187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Turner Ede
Apr 01, 2021 -

Heritage Ford responded

Heather, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner, and that he was able to find the perfect new truck for your needs! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

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