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Heritage Ford
South Burlington, VT
1,955 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,955 reviews
June 27, 2021
Had an awesome experience with Bill. He was attentive, helpful and kept me in the loop throughout the process. Can't wait for the next one! helpful and kept me in the loop throughout the process. Can't wait for the next one! More
by Tacotruck
June 23, 2021
Outstanding employees, whom worked diligently and enthusiastically to find our vehicle! Especially Jake Dwinell andCeleste, two amazing people whom kept it cool, calm and collective! Pleasure worki enthusiastically to find our vehicle! Especially Jake Dwinell andCeleste, two amazing people whom kept it cool, calm and collective! Pleasure working with them! More
by desertmedic06
June 21, 2021
I absolutely love my new 2022 Ford Transit Connect!For I absolutely love my new 2022 Ford Transit Connect! For an unparalleled car buying experience visit Heritage Ford! They offer a pressure free proce I absolutely love my new 2022 Ford Transit Connect! For an unparalleled car buying experience visit Heritage Ford! They offer a pressure free process, void of any smoke and mirrors. Bill did an excellent job getting me set up with the perfect van (in the middle of supply shortage I might add) ... be sure to ask him about his wood pen making side hustle! The signing process couldn't have been any easier, thanks to Theresa. Her sense of humor made the long process enjoyable. I will be a return customer to Heritage Ford! More
by pabstEXOTIC
June 19, 2021
Very friendly and welcoming. His customer service was impeccable. He did everything he could and then some to get me what I was looking for. He made it seem so effortless. impeccable. He did everything he could and then some to get me what I was looking for. He made it seem so effortless. More
by Twitch
June 18, 2021
After a few frustrating interactions at various dealerships across the state, working with Jake was very refreshing. He was friendly, attentive, and has checked in a few separate times since the s dealerships across the state, working with Jake was very refreshing. He was friendly, attentive, and has checked in a few separate times since the sale to make sure I'm happy with my purchase. I will definitely be going back to Heritage in the future. More
by CG
June 18, 2021
Heritage always comes through for us! Areg made our experience excellent and very smooth! He was very knowledgeable, helpful and a pleasure to work with! experience excellent and very smooth! He was very knowledgeable, helpful and a pleasure to work with! More
by Sharon
Employees Worked With
Areg Muradian
June 16, 2021
We are a Ford family and have been buying our Ford trucks and SUVS with Charlie Moriarty for years. We just love him. He always gets us the best deal and has always found the exact vehicle that we were lo and SUVS with Charlie Moriarty for years. We just love him. He always gets us the best deal and has always found the exact vehicle that we were looking for. We would give him 10 stars. Theresa Moss helped us with all our paperwork. She was awesome. Helped us find the best maintenance plan for the truck we bought. It was a wonderful to deal with someone so friendly. More
by Francis4
June 13, 2021
After blowing two weekends with three different dealerships, we connected with Cole Gianotti online. What a skilled welcome mat! Bill LaBonte greeted us by name when we pulled in, and clearly demo dealerships, we connected with Cole Gianotti online. What a skilled welcome mat! Bill LaBonte greeted us by name when we pulled in, and clearly demonstrated why Heritage is known for their customer care. Theresa Moss is without peer, even encouraging us to call her on her day off to make sure our vehicle was going to be ready for pickup. Bill sat in the truck to go over the features, and invited us back for a remedial lesson if needed. This trifecta is the epitome of superior customer service. Heritage has changed the negative association of a "used car salesman." Personable, detailed, friendly, honest. Don't go anywhere else. More
by mconeil
June 11, 2021
Soo happy with my new car, I got a great deal on a brand new 2021 f150 hybrid. Bill was fast and friendly and gave me a great deal. new 2021 f150 hybrid. Bill was fast and friendly and gave me a great deal. More
by Tim
Employees Worked With
June 09, 2021
I was absolutely satisfied with Charlie & Theresa from Ford Heritage in South Burlington, VT, when I purchased my Ford Explorer 2015 from them. They were just great Human Beings who understand others n Ford Heritage in South Burlington, VT, when I purchased my Ford Explorer 2015 from them. They were just great Human Beings who understand others needs and go above and beyond to help out! More
by Mohamedou
