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Heritage Ford

South Burlington, VT

4.9
1,752 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,752 reviews

July 08, 2019

Lease turn in We dropped by to turn in our lease and too look at other vehicles on the lot. We saw an old salesman we dealt with before, he greeted us and referred More

by Fordfusion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rich, Christopher Nemes
Jul 11, 2019 -

Heritage Ford responded

Kevin & Melissa, Thank you for sharing your experience! It's fantastic that you received such excellent service from Chris and the rest of the team. Enjoy your Edge! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 08, 2019

Great people, amazing vehicle! This was a great dealership to work with this weekend! We had the honor of working with some great people and they were able to get us into a vehicle More

by Jsumner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Jul 11, 2019 -

Heritage Ford responded

Thank you for your recommendation! It's wonderful that you enjoyed working with our team. We appreciate you posting. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 07, 2019

How to buy tiwo cars and be happy and relaxed My wife and I came into Heritage ford and after meeting Larry who was very nice and helpful we told him we did not want to be high pressured. Larry in More

by Bird whisperer 1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Took us to meet Paula in service and made a appointment for both cars for a checkup, Larry Lussier, Christopher Nemes
Jul 11, 2019 -

Heritage Ford responded

Barry, It's fantastic that Chris and Larry were so helpful! We appreciate you sharing your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 07, 2019

Out of town and needed a more reliable vehicle with plenty of space. Bill Labonte was our sales person. He was friendly, honest, and efficient. We would highly r More

by John & Lona
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Heritage Ford responded

John & Lona, Glad that your experience working with Bill was so positive! We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 06, 2019

Buying a Car Without the Hassle My husband and I walked in to buy a new car. We both dreaded this because of all the hassles in the past. We had the most pleasant surprise. Chris was More

by Linda RK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Nemes
Jul 11, 2019 -

Heritage Ford responded

Linda, Thank you for your kind words about Chris! It's wonderful that he provided such a top notch experience. We appreciate you posting. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 05, 2019

They were awesome My experience was great. I will definitely go back if I ever need another vehicle. The people there were great all nice and cordial. I didn’t spend da More

by Tlavalette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Jul 11, 2019 -

Heritage Ford responded

That's very nice to hear! It's fantastic that you had such a positive experience working with our sales team. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 29, 2019

Great service All the folks I dealt with at heritage were fantastic from the moment I walked in the door. Thank you for getting me in my first new car in 20 years! More

by VTmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Christopher Nemes
Jul 11, 2019 -

Heritage Ford responded

That's great to hear! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 27, 2019

Car fixed I have always had a great experience at heritage ford. They were able to get my car in and get it done In the time asked. They fixed the problems and More

by laylamae2218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jun 28, 2019 -

Heritage Ford responded

We appreciate you taking the time to share your thoughts! It's excellent that you've received top notch service from our team. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 26, 2019

Krishna I am leasing an F150. All experiences were excellent. Only comment I would make is that my free yearly inspection took over 75 mins to complete an More

by Lane-O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford, Dylan Krause
Jun 28, 2019 -

Heritage Ford responded

Thank you for posting. It's great to learn that you've had such positive experiences with Heritage Ford. I apologize for the lengthy wait We're very interested in looking into this. If you wouldn't mind sharing your information, please contact me at customerservice@heritagevt.com. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 23, 2019

Service I gave the rating I gave because I felt as though everyone working was kind. Also I felt as though I was helped with understanding all that was happen More

by G223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Heritage Ford responded

That is very nice to learn. We appreciate you sharing the details. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

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