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Heritage GMC Buick
Rockwall, TX
652 Reviews
Heritage GMC Buick is a Dallas area dealer located in Rockwall, Texas.
We buy and sell quality used cars, trucks and SUVs and we sell new GMC and Buick cars, trucks and SUVs and GM parts and accessories. We service and repair all Buick, GMC, Pontiac and most GM models.
We're just 10 miles east of Dallas!! Visit us today and take a look at our huge selection of GMC, Buick and Pontiac vehicles at your Terrell GMC Buick car dealership in Rockwall, TX. Our friendly and super knowledgable staff will assist you with a stress free vehicle buying experience.
At Heritage GMC Buick, we do things differently. We're locally owned and as members of your community, we feel deeply that upholding our hometown values serves all of us better.
We "promise" to treat you the way we want to be treated when we make a major purchase. We want you to "feel like a CUSTOMER" and actually "ENJOY the experience" when you do business with Heritage GMC Buick. You can expect prompt, friendly, courteous and competent service that keeps our customers consistently coming back and referring their family and friends to us for both Sales and Service.
We look forward to working with you and your family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 652 reviews
July 31, 2024
Poor customer service. They are not on time and they don't keep their promise They are not on time and they don't keep their promise More
by NTOTO
Verified CustomerEmployees Worked With
July 31, 2024
Extremely friendly and professional. Great buying experience. Will definitely recommend them to friends and family. Great buying experience. Will definitely recommend them to friends and family. More
by bfmelectric
Employees Worked With
July 31, 2024
Excellent Dealership, I come back time after time. Treat you like your the only customer they have. Treat you like your the only customer they have. More
by ARTFLORESJR
Employees Worked With
July 30, 2024
Shawn was great through the whole process. Overall a great buying experience. Recommend to anyone looking for a new vehicle. Overall a great buying experience. Recommend to anyone looking for a new vehicle. More
by Trey3987
Employees Worked With
July 30, 2024
Not use to saying this, but Kyle Neely and Heritage Buick made buying a vehicle enjoyable....No pressure, no hassle and no fast-talking sales pitch. To sum it up, I would have given a 6th or 7th star if poss made buying a vehicle enjoyable....No pressure, no hassle and no fast-talking sales pitch. To sum it up, I would have given a 6th or 7th star if possible. More
by bill
July 29, 2024
Dealing with Sam is awesome service was great no issues got the oil change done within a couple of hours, I will keep bringing my truck here as long as Sam keeping working here. got the oil change done within a couple of hours, I will keep bringing my truck here as long as Sam keeping working here. More
by eandjrobles
Employees Worked With
July 28, 2024
Sam is always great. Nathan helped me as well. Marcus is also very nice. Rated 4 stars instead of 5 because the truck came out with black grease marks and handprints all Nathan helped me as well. Marcus is also very nice. Rated 4 stars instead of 5 because the truck came out with black grease marks and handprints all over the front and side of the hood, down the driver's side and all over the driver's door, handle, and glass. There are even black grease marks inside my door jamb from their shoes. I detail my truck and wipe the door jambs, so they were also clean prior to going in for service. This is not the first time my truck has come out covered in grease and sweaty dirt marks. This time, I asked for a cleaning cloth to wipe things down before I left. Marcus had a technician clean up after himself. I don't understand why they don't clean up their mess before returning the vehicle to the customer. Otherwise, the service is great. More
by brutonkr
July 27, 2024
Steve and Q went above and beyond to accommodate my needs. It was the easiest vehicle purchase I’ve ever had and the most happy I’ve been purchasing a vehicle. HIGHLY RECOMMEND needs. It was the easiest vehicle purchase I’ve ever had and the most happy I’ve been purchasing a vehicle. HIGHLY RECOMMEND More
by GRDPHENIX
July 25, 2024
A requested service was not performed, they did not inflate tires to specified psi, greasy and oily fingerprints on doors and rims. inflate tires to specified psi, greasy and oily fingerprints on doors and rims. More
by Rogerpalmore
