
Heritage GMC Buick
Rockwall, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Excellent experience as far as car purchases go. Zach was absolutley amazing. He is such a nice and capable person. We were never haggled with or beat down with annoying sales tactics. We were treat Zach was absolutley amazing. He is such a nice and capable person. We were never haggled with or beat down with annoying sales tactics. We were treated with respect and honesty. We were trading in 2 cars and the process was made so simple. We literally walked in around 5 pm, not knowing what kind of car we wanted to purchase or how much our trade ins were worth. Zach was patient and helped direct us to the best car for us. Our 2 trade ins were assessed, we looked at cars, took a test drive and completed our financing in about 2 hours. I still cannot believe how quick and easy it was. I cannot say enough about our buying experience. We will definitely be back. More
Small dealer takes care of customers,, great team. SALES , SERVICE ARE VERY PROFFESIONAL. Bought 3 cars always go back. SALES , SERVICE ARE VERY PROFFESIONAL. Bought 3 cars always go back. More
Easy to do business with. Handled all questions on the phone, including negotiating the price, which can sometimes be difficult. Heritage dealership discounts were at the top Handled all questions on the phone, including negotiating the price, which can sometimes be difficult. Heritage dealership discounts were at the top of dealers across the United States---we checked them all. Upon going into the dealership, their diligence continued. The deal was already done and they bumped the cost of our trade-in up as well--no surprises. Everyone was professional, personable, and very friendly. It was clearly the easiest automobile purchasing experience we have ever had. More
Thanks for your help in purchasing a used truck! We had a great experience at your dealership with Kyle. We had a great experience at your dealership with Kyle. More
refused to look at previous repair (rear door does not open again) and was told to bring later. this requires an additional appointment, return to the dealer just so they can look at the issue and reorde open again) and was told to bring later. this requires an additional appointment, return to the dealer just so they can look at the issue and reorder a part, then return the vehicle for a 3rd time to repair the work. More
The service manager fails to follow up. The service writer sam did help getting an issue fixed when the manager wouldnt. The service writer sam did help getting an issue fixed when the manager wouldnt. More
Mike the service advisor was super friendly and helpful. He went and picked up my wife when car was ready. Excellent. He went and picked up my wife when car was ready. Excellent. More
I had an excellent experience buying my truck at this dealership. Shawn was great, super helpful and made the process of choosing the right vehicle for me really easy dealership. Shawn was great, super helpful and made the process of choosing the right vehicle for me really easy More
Friendly and most informative. Will always use them. Liked the salesmen to. They keep a good stock of autos and trucks. Will always use them. Liked the salesmen to. They keep a good stock of autos and trucks. More
Shawn made the transaction as quick and painless as possible-something we super appreciated as tired parents of two little kids. Would totally recommend Shawn and this dealership to anyone looking to b possible-something we super appreciated as tired parents of two little kids. Would totally recommend Shawn and this dealership to anyone looking to buy a GM product. More