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Heritage GMC Buick
Rockwall, TX
652 Reviews
Heritage GMC Buick is a Dallas area dealer located in Rockwall, Texas.
We buy and sell quality used cars, trucks and SUVs and we sell new GMC and Buick cars, trucks and SUVs and GM parts and accessories. We service and repair all Buick, GMC, Pontiac and most GM models.
We're just 10 miles east of Dallas!! Visit us today and take a look at our huge selection of GMC, Buick and Pontiac vehicles at your Terrell GMC Buick car dealership in Rockwall, TX. Our friendly and super knowledgable staff will assist you with a stress free vehicle buying experience.
At Heritage GMC Buick, we do things differently. We're locally owned and as members of your community, we feel deeply that upholding our hometown values serves all of us better.
We "promise" to treat you the way we want to be treated when we make a major purchase. We want you to "feel like a CUSTOMER" and actually "ENJOY the experience" when you do business with Heritage GMC Buick. You can expect prompt, friendly, courteous and competent service that keeps our customers consistently coming back and referring their family and friends to us for both Sales and Service.
We look forward to working with you and your family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 652 reviews
April 17, 2024
Our family has purchased 3 vehicles from Heritage Buick GMC and have had the best Experience thru them! Thank You to our sales person Terry Ambrose and Heritage Buick GMC team! Y’all are great! GMC and have had the best Experience thru them! Thank You to our sales person Terry Ambrose and Heritage Buick GMC team! Y’all are great! More
by kathi195712
Verified CustomerEmployees Worked With
Josh in Finance, Terry Ambrose
April 17, 2024
Terry Ambrose very good to work with answered all questions and very courtious and did not pressure me at any time . Delivered my truck to me in Mount Enterprise without having to ask. overall a gre questions and very courtious and did not pressure me at any time . Delivered my truck to me in Mount Enterprise without having to ask. overall a great buying experience. More
by RCREEL57
Employees Worked With
Terry Ambrose
April 17, 2024
Being out of state, there were some challenges in the overall process. Katie Stovall was awesome in communicating the process, next steps and providing additional pictures. Overall, highly satisfied with overall process. Katie Stovall was awesome in communicating the process, next steps and providing additional pictures. Overall, highly satisfied with the process and Katie in helping me through all of this. More
by billvickery
April 16, 2024
Everyone was real nice and I wasn’t there no time and I will be back soon! will be back soon! More
by 65frazieranna65
Employees Worked With
April 16, 2024
Kyle Neely was super helpful. We coordinated over the phone and everything was as he said when I arrived to finish the deal. We coordinated over the phone and everything was as he said when I arrived to finish the deal. More
by Jb56
April 15, 2024
Service dept. has 0 communication. I waited almost a year to get my truck replaced due to a back order. When the part came in I took it in and then was told it was has 0 communication. I waited almost a year to get my truck replaced due to a back order. When the part came in I took it in and then was told it was ready for pick up. A week after it had the same issue so we took it in and the Service Advisor called the technician who came up and said yea I never fixed that you just told me to put it back together. Then we were apologized to and were told they would call us when to bring it in to get fixed which we thought would be easy since the part was finally in. No we waited 5 months and that was after calling and emailing and getting upper support through GM. I will NEVER go back. More
by gabygera
Employees Worked With
April 15, 2024
Very accommodating. They kept me informed, and they were pleasant. They made the process easy. They kept me informed, and they were pleasant. They made the process easy. More
by tdibirdik62
Employees Worked With
April 14, 2024
Very efficient. Knowledgeable. Quick. Pricing may need to be checked. Will be back. Friendly. one of the better. Knowledgeable. Quick. Pricing may need to be checked. Will be back. Friendly. one of the better. More
by mmmartin1299
April 14, 2024
Comfortable waiting area and quick oil changes. Complimentary coffee and powerful wifi available while you wait. Complimentary coffee and powerful wifi available while you wait. More
by MikeM
Employees Worked With
