Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Heritage Honda Parkville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.9
3,305 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership
View Awards

9213 Harford Rd

Baltimore, MD

21234

Directions

By Type

Showing 3,305 reviews

December 15, 2022

Ms. Natzke was very professional and extremely helpful. Thank you again for assisting me with my new vehicle. More

by donyeaatkins55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
Report | Print
Dec 17, 2022 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. Our team is available should you require any extra help.

December 14, 2022

I really appreciate Erin N ,She helped me find exactly what I was looking for , in my price range.She made my first time purchasing a car really easy and I appreciate that. More

by Kiyonfoushee
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joan Figuereo Castilo
Report | Print
Dec 16, 2022 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. Safe travels!

December 13, 2022

I brought my 2020 Hybrid CRV in for the 3rd time trying to fix a problem where the warning lights come on for the transmission and blind spot indicator. They still could not fix the car. Jeff returned the More

by kennyfar
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Berman
Report | Print
Dec 14, 2022 -

Heritage Honda Parkville responded

Thank you for taking the time to review Heritage Honda Parkville. Your feedback is important to us, and we sincerely apologize for the issues you’re experiencing with your vehicle and understand your frustration. Our Service Director, Steve Berman, has attempted to contact you to immediately address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Steve directly at sberman@mileone.com or 410.663.7155 to allow us the opportunity to rectify any missteps and work toward a resolution that makes you happy. Again, thank you for your time and we hope to hear from you soon.

Dec 14, 2022 -

kennyfar responded

I did receive Steve's call and responded within 1/2 hour. Perhaps he went home for the day. I'm hoping he'll return my call today

Dec 16, 2022 -

kennyfar responded

Steve Berman has been very helpful in checking on my problem and I received a call today that, after speaking with Honda engineers and Honda administrative, he is requesting a new transmission for my vehicle. I've been very pleased with Steve for his professional and friendly manner. I will update this review after my transmission is installed.

Dec 19, 2022 -

Heritage Honda Parkville responded

Thank you for sharing feedback about your experience with Heritage Honda Parkville. Your feedback is important to us, and we sincerely apologize for the issues you’re experiencing with your vehicle and understand your frustration. We greatly appreciate you taking the time to speak with our Service Director, Steve Berman, allowing us to immediately address your concerns. As discussed, if you have any additional questions or future service needs, please contact Steve directly at sberman@mileone.com or 410.663.7155. Again, thank you for your time and valued business.

December 11, 2022

Dallas our Salesman was outstanding! !! Very relaxed and kind!!! Would highly recommend him!!!! Will definitely come here again for buying a car. More

by Bkcam21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joan Figuereo Castilo
Report | Print
Dec 13, 2022 -

Heritage Honda Parkville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 10, 2022

Excellent service, patient, helped us find a better option than what we were looking for More

by Lnabulsi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branford Hunt III Dade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Konstantine Kohilas, Joan Figuereo Castilo
Report | Print
Dec 12, 2022 -

Heritage Honda Parkville responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 09, 2022

My experience at Honda was great. My salesperson, Branford was very professional and pleasant. Branford was patient and very knowledgeable about the CRV that I purchaed. More

by Tena Baby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branford Hunt III Dade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Heritage Honda Parkville responded

Tena, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Dec 12, 2022 -

Tena Baby responded

Thanks!

December 09, 2022

Gary worked hard to get me the best deal possible! Excellent customer service and experience. More

by ash.a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 08, 2022

Great place to buy a car! I bought my last one here in2015 and another today and both experiences were great. No hassles. Good price. No games. Sam and Mike Teper are easy More

by LT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Sarris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Teper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2022 -

Heritage Honda Parkville responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

December 07, 2022

Overall great experience. Everyone had great attention to detail and did a great job mutually supporting each other. Excellent management of my time as a customer. Was will More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sarris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyshawn Cherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Castillo, Ryder Roberts-Smith, Joan Figuereo Castilo, Jorge Bonavente
Report | Print
Dec 08, 2022 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 07, 2022

I had the the pleasure of speaking with Branford and found out that he is very good with following up. I was able to have numerous conversation with him on behalf of what I wanted and needed. He helped More

by A. DeWitt
Recommend Dealer
Yes
Employees Worked With
Branford Hunt III Dade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

1
...
107
108
109
...
331