Heritage Honda Parkville

Brandford was excellent! Very knowledgeable and pleasant. I walked out with the car I wanted thanks to him. Very knowledgeable and pleasant. I walked out with the car I wanted thanks to him. More

The service was exceptional on so many levels! This an honest and fair dealership. I really appreciated Michael’s professionalism! This an honest and fair dealership. I really appreciated Michael’s professionalism! More

Great customer service and takes time to work with customers. Humorous as will which makes the buying process a breeze customers. Humorous as will which makes the buying process a breeze More

Excellent response time from Heritage Honda of Parkville Good information provided on a used vehicle Good information provided on a used vehicle More

Mike Tepper is the best. He helped out me very much. I was very satisfied. He helped out me very much. I was very satisfied. More

Mike Tepper Was a great salesman. He provided excellent service, explained all the details, and all options regarding the sale of the car. Very satisfied with the sale. He provided excellent service, explained all the details, and all options regarding the sale of the car. Very satisfied with the sale. More

Heritage Honda Parkville helped me twice this year. I ordered a new CRV that I got in March, I loved it, but due to another driver, it was totaled 5 months later. I trusted Erin Natzke the first time I ordered a new CRV that I got in March, I loved it, but due to another driver, it was totaled 5 months later. I trusted Erin Natzke the first time and was treated so well, that I immediatley wanted to replace it again with another CRV, so I went to see Erin Natzke. This was a rough time and Erin made the situation so much easier. If you need a car and a great deal, see Erin Natzke. Shout out to Mitch, the General Mgr as well. The entire team, my finance guy from the first and the second CRV, made sure to make me feel like family. When I need my next Honda, I will be back here again, looking for Erin. More

So I walked into the dealership and told them I wanted to lease a 2022 Honda Accord. They brought me a price of $1200 a month to which I told them there is no chance I’m paying that. Then they said ok unders lease a 2022 Honda Accord. They brought me a price of $1200 a month to which I told them there is no chance I’m paying that. Then they said ok understood and then put a price of $600 a month in front of me. That should be enough to tell you what kind of business this is. We finally came to an agreement on a number and my wife and I gave them our information to submit for approval. I told them I was going to go home and I’ll be back in a few hours and to call me when they have the approval for the lease. So about an hour later I start getting several notifications that my wife’s credit and my credit had been run 8 times with various banks!!! We immediately locked our credit and called Liz I asked why they were running our credit with banks if I was only interested in leasing? They said “oh we thought you were interested in a purchase if not a lease” AT NO POINT DID I TELL THEM I WANTED TO PURCHASE. The sales manager then said “well you signed the credit app so we can run your credit as many times as we want to get an approval.” The GM then called and said he was sorry but that doesn’t take away the inquiries. Then said they couldn’t get us approved for a lease which makes ZERO Sense because I got an approval on a lease through HONDA. Not sure how anyone could trust this dealership at all. It would be one thing if I just didn’t get approved for the lease but to take it upon themselves to “Do what they want” with my credit is BAD BUSINESS. More

This is the first time I’ve ever bought a car, and I was a little bit apprehensive. Dallas really helped me out! He explained everything thoroughly and showed me all of the options. He didn’t make me feel a a little bit apprehensive. Dallas really helped me out! He explained everything thoroughly and showed me all of the options. He didn’t make me feel any pressure to buy, but I am glad I did! More

We accidentally ended up at this dealership on our way to another dealer, and we are so glad we did! Dallas did a phenomenal job guiding our daughter through her first car-buying experience. He listened atte another dealer, and we are so glad we did! Dallas did a phenomenal job guiding our daughter through her first car-buying experience. He listened attentively to her preferences without pressuring her at all. Dallas was also very trustworthy, offering his honest opinion even if it was something that might not lead to a sale. Dallas was also truthful when he did not know the answer to a question…but he immediately checked with his manager or the finance department to find out for us. We never felt rushed, despite a very busy Saturday afternoon crowd. Over the years, our family has purchased numerous vehicles, and Dallas was one of the best salespeople we’ve had. We highly recommend him! More