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Heritage Honda Parkville

Baltimore, MD

4.9
3,279 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,279 reviews

June 23, 2022

The staff at Heritage Honda in Parkville went above and beyond to help my wife any I get our dream car, even staying after hours to help us close the deal. Incredible service. More

by ajadeburleson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branford Hunt III Dade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Castillo
Jun 24, 2022 -

Heritage Honda Parkville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2022

Mike Teper was the best! Thank you so much for your help! We bought two cars from you and it was easy. We appreciate it! More

by Lferris18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 14, 2022

Erin was a huge help to us in purchasing our fourth Honda from Heritage Honda Parkville. She was extremely patient with us, answering all our questions and explaining the working details of our new car. Erin More

by 3baiers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Caslin, Cesar Castillo
Jun 15, 2022 -

3baiers responded

Even though we had a satisfying experience with the staff at Parkville Honda and appreciated their hard work and diligence in assisting us with purchasing our vehicle, we were disappointed that Honda is allowing prices to be marked up above MSRP. This additional charge was added to the sticker price and was not shown on the website. The accessory list prices that were on the website were given to us on a separate sheet. These prices were as much as 50% higher than the Honda website also. We were unhappy and disappointed that this is how Honda treats its customers. We are not likely to purchase another Honda in the future.

Jun 22, 2022 -

Heritage Honda Parkville responded

Thank you for sharing feedback about your recent experience with Heritage Honda Parkville. We are happy to hear you had a positive experience with our Sales Department and will be sure to share your comments with our team. Unfortunately, due to the high demand for vehicles, market price adjustments have been made for most manufacturers. We greatly appreciate you taking our call and giving us an opportunity to further discuss the situation and immediately address your concerns. As discussed, if you have any additional questions, please contact our General Manager, Mitchell Giller, directly at mgiller@mileone.com or 410.663.7273 as we want to ensure your next sales experience is consistent with the high standards that match our reputation. Thank you for your time and valued business.

June 13, 2022

This is the fifth car we've bought from Heritage Honda. They've always been fair, helpful and friendly and the deal's we've received have always exceeded our expectations going in. This was the first tim More

by Vic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Heritage Honda Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 11, 2022

Mike Teper and the team at heritage Honda Parkville is the man. Best time ever More

by malchijah11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Teper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Castillo
Jun 13, 2022 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

June 11, 2022

Erin Natzke was great from start to finish; reliable, professional, pleasant, straightforward, honest, and super helpful, but not overbearing…I felt like she really cared about my needs…Keep up the good More

by Chertay51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Heritage Honda Parkville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

June 10, 2022

Sales consultant was very helpful n leading us in the right direction. He put us in a suitable car that is in our monthly budget. More

by edward.dillon3
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Teper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 08, 2022

As usual, Gary Burlage is the best! He makes car buying a pleasure. If you are looking for a great deal AND a great experience, go see Gary. Mo in the biz office will take good care of More

by Luigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Elmanyari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Caslin, Justin Skinner
Jun 08, 2022 -

Luigi responded

Hurry! Hurry! Read all about it!!!

June 04, 2022

Had a great experience finding what we were looking for and Mike (Michael Teper) was awesome on helping us getting the care we were looking for. More

by sarensa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Heritage Honda Parkville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 04, 2022

Mike (Michael Teper) was a wonderful person to deal with. Helped us out with all the process very smoothly. Nowhere could be better than here. Thank you Mike and Thank you Heritage More

by Raj Shrestha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Heritage Honda Parkville responded

Hi Raj, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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