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Heritage Honda Parkville

Baltimore, MD

4.9
2,960 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 2,960 reviews

March 15, 2022

Erin is a great person and easy to work with. She is very knowledgeable and makes the whole car buying experience fantastic. More

by JOANSWOOD
Recommend Dealer
Yes
Employees Worked With
Erin Pless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Caslin
Mar 17, 2022 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. We hope you continue to choose us for all your automotive needs! Take care!

March 14, 2022

Erin and Konstantine were professional, courteous and easy to work with. Sale completed quickly and vehicle delivered to home address. Highly recommend ! More

by rj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Konstantine Kohilas
Mar 15, 2022 -

Heritage Honda Parkville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. We hope you continue to choose us for all your automotive needs! Take care!

March 14, 2022

Erin N and Konstantine were more than helpful in the purchase of our new vehicle. Got what we needed faster than other dealerships could. More

by George Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Konstantine Kohilas
Mar 15, 2022 -

Heritage Honda Parkville responded

Hello George, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. We hope you continue to choose us for all your automotive needs! Take care!

March 12, 2022

Erin was FANTASTIC! ! She was very COOL and extremely CHILL to talk to. She helped me tremendously. Never did I think she didn’t know what she was doing or talking about. More

by peaceibrahim203
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Konstantine Kohilas
Mar 14, 2022 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 11, 2022

Erin was awesome! She was professional, friendly and made the whole process a breeze. Highly recommend! More

by Adriane_keil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Pegler
Mar 12, 2022 -

Heritage Honda Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 09, 2022

From start to finish it was a great experience. Our sales tech, Gary Burlage, was professional, knowledgeable, friendly, and considerate of our needs and time. More

by mayd5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Pegler, Cesar Castillo
Mar 11, 2022 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 09, 2022

I had a great experience here and would definitely go back the next time I'm in the market for a vehicle. The staff was very friendly, answered all of my questions knowledgeably, and showed me some upgra More

by AW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Davis
Mar 11, 2022 -

Heritage Honda Parkville responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about the services you received and thank you again for choosing Heritage Honda Parkville! Thanks again for the recommendation, and have an amazing day!

March 08, 2022

If I could give this guy 0 stars, I would. Terrible communication and only out to make a quick buck. I was very upfront with him about my limitations of communicating via phone/email because m More

by ankitg492
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Davis
Mar 16, 2022 -

Heritage Honda Parkville responded

Thank you for taking the time to review Heritage Honda Parkville. Your input is very important to us and we are disappointed to hear about your less than positive experience, as this is not our way of doing business at any of our Heritage stores. We sincerely apologize for the lack of communication and any resulting inconvenience. We have shared your feedback with our management team and staff to ensure this doesn’t happen to another customer moving forward. Our General Manager, Mitch Giller, would like to speak with you to personally apologize for the situation and immediately address any remaining concerns, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Mitch directly at mgiller@mileone.com or 410.663.7273 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

March 07, 2022

Such a wonderful experience. Everyone was friendly and helpful. I would absolutely recommend Heritage Honda! More

by HS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Konstantine Kohilas
Mar 09, 2022 -

Heritage Honda Parkville responded

Hi, thank you for your support! We're happy we could help. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 07, 2022

Erin Natzke was fantastic dealing with my needs and identified what I needed right away. A great experience in a difficult market. Highly recommend! More

by Tgibson810
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Davis, Konstantine Kohilas
Mar 09, 2022 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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