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Heritage Mazda of Bel Air
Fallston, MD
1,657 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,658 reviews
May 24, 2023
This was the best car buying experience I have had. The care was beautiful and delivered on time, exactly as promised and well detailed. Service even swapped the oem tires I bought and brought immedi The care was beautiful and delivered on time, exactly as promised and well detailed. Service even swapped the oem tires I bought and brought immediately, just before they closed. Everyone was great to work with and I'll keep coming back for service. Special shout out to the GM Rodney, GSM Eugene, Cassie and CVH in F and I and especially Ken Arment. Thank you all! More
by mendozasteven
Helpful May 24, 2023
Made buying a car very easy, they were great to work with very friendly! Great explanation on the vehicles I looked at. very friendly! Great explanation on the vehicles I looked at. More
by CARLIE.PENNINGTON92
Employees Worked With
Other Employees :
Eugene Papaleo, Sheila Nesbit, Rodney Dais
May 24, 2023
Great to work with, made buying a car easy just an overall great experience, very clean and well kept dealership! overall great experience, very clean and well kept dealership! More
by CARLIE.PENNINGTON92
Employees Worked With
Other Employees :
Eugene Papaleo, Sheila Nesbit, Rodney Dais
May 23, 2023
A big thank you to Paul Gallo who took the time to educate and instuct me on my new Mazda 3. This car has all the safety apparatus you could desire. Paul patiently educated and instructed me on every educate and instuct me on my new Mazda 3. This car has all the safety apparatus you could desire. Paul patiently educated and instructed me on every feature. He went out of his way to make this deal work for me economicly. I call her Ruby RED because she is a gem. And so is Paul. Denise from Bel Air. More
by denisepolanco
May 22, 2023
I've submitted a prior review, but Heritage was good to work with. Ken Arment was great. Extremely informative, patient, and more than reasonable. work with. Ken Arment was great. Extremely informative, patient, and more than reasonable. More
by mikestephens2554
May 22, 2023
Pricing of pre-owned vehicles is very fair. It was great to work with Ken. He listened to what we were looking for and found us an option that suited our wish list. Very friendly place! It was great to work with Ken. He listened to what we were looking for and found us an option that suited our wish list. Very friendly place! More
by sonyacbrown
May 22, 2023
Professional , courteous and helpful Answered all my questions and helped to rectify some problems.. thanks questions and helped to rectify some problems.. thanks More
by lundytribe
May 21, 2023
Top notch customer service and support! Everyone greets customers warmly and willing to help with whatever needs. Everyone greets customers warmly and willing to help with whatever needs. More
by smmtigger
May 17, 2023
Professional, informative, everyone in the process makes sure your experience is outstanding, keep it up guys sure your experience is outstanding, keep it up guys More
by Gender2data
Employees Worked With
Other Employees :
Eugene Papaleo, Andrew Williams
May 15, 2023
Ken Arment was very professional and went the extra mile to make us happy with our purchase of the CX-5. He took his time and explained all the features on the car and answered all our questions. Even after to make us happy with our purchase of the CX-5. He took his time and explained all the features on the car and answered all our questions. Even after purchasing the car Ken makes himself available to answer our questions about the car. We are very happy that we purchased our car from Heritage Mazda and when purchasing our next car we would consider going back to Ken. More
by huskydog1
