Heritage Mazda of Bel Air

Joe was great to work with. He helped us find the right car and was always patient as we worked through the details. He’s composed, knowledgeable, and not afraid to say “let me He helped us find the right car and was always patient as we worked through the details. He’s composed, knowledgeable, and not afraid to say “let me find out” instead of just tossing out guesses the way other salespeople sometimes do. I always believed he was taking the time to give me accurate information and not just telling me what I wanted to hear to get me in the dealership. A real nice guy to work with and I would highly recommend him to anyone shopping for a new car. More

I’ve leased a lot of vehicles over the years, and I can honestly say that Frank is the best general sales manager I have ever worked with. He clearly values customer service, and there seems to be a ripple honestly say that Frank is the best general sales manager I have ever worked with. He clearly values customer service, and there seems to be a ripple effect among the sales team because of Frank’s leadership. Mazda is lucky to have someone like Frank who knows how to make customers feel valued. More

Ken and Cassandra both provided exceptional service. They were both very friendly and informative as they guided me through the purchasing process. They were both very friendly and informative as they guided me through the purchasing process. More

Ken and the team at Heritage Mazda were nothing but spectacular. They treated me with respect in class, answered every question and did not pressure me to purchase or accept things that I didn’t want n spectacular. They treated me with respect in class, answered every question and did not pressure me to purchase or accept things that I didn’t want nothing but a first class organization can especially was as nice as could be and provided me with top-notch customer service More

Ken was very helpful. I didn’t feel too pressured. My decision was easy because I felt I was getting good value with my purchase. Customer service overall was great. I didn’t feel too pressured. My decision was easy because I felt I was getting good value with my purchase. Customer service overall was great. More

Ken's been a great help since we first came to this dealership. He helped us get setup with an affordable car that was perfect for the first addition to our family and we're looking forward to heading dealership. He helped us get setup with an affordable car that was perfect for the first addition to our family and we're looking forward to heading back in to work with him on getting our next car for the next addition to our family. His wealth of car knowledge helped us to be confident in our purchase and we know we can trust him because he treats us like family. Don't know what we would do without uncle Ken! More

Buying a car requires a lot of time, work and resolving the details. The whole Mazda team was informative and tremendously professional. We bought a new car, with a trade in and everything was transitioned the details. The whole Mazda team was informative and tremendously professional. We bought a new car, with a trade in and everything was transitioned and financed before we left. Alll our questions were answered. Thank you. More

Shoutout to Drew for getting me into a “new” used car — he was very positive and pleasant throughout the whole process and never hesitated to offer me water haha he even bought me some snacks while we wait he was very positive and pleasant throughout the whole process and never hesitated to offer me water haha he even bought me some snacks while we waited for everything to get finalized. Always had a good experience at Mazda and have been a customer of theirs for over 10 years. More

Drew was extremely helpful in finding the exacta car that I was looking for. He was very friendly and made sure I had all the information available about the vehicles and price before making a finial decisio I was looking for. He was very friendly and made sure I had all the information available about the vehicles and price before making a finial decision. Because of this experience I will be exclusively purchasing Mazda's in the future. More

Dealership personnel were friendly and very helpful. Things were explained in detail. A return trip to have car features explained by Chris was very helpful. Trouble with the VIN and insurance issues we Things were explained in detail. A return trip to have car features explained by Chris was very helpful. Trouble with the VIN and insurance issues were remedied in short order. All in all I was satisfied. More