Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Subaru Catonsville
Baltimore, MD
1,515 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,515 reviews
January 31, 2023
May was a pleasure to work with. She was patient as I looked at several vehicles and answered all my questions. I have purchased several vehicles from here now and always ask for May She was patient as I looked at several vehicles and answered all my questions. I have purchased several vehicles from here now and always ask for May. Also had a good and candid conversation with Kevin, the GSM More
by henndjoe
Employees Worked With
January 31, 2023
When I think of Subaru & great service, the first name that comes to mind is May Farris. Over the past 6 years, I have been involved in purchasing 8 vehicles for myself & my family from May. I have also h that comes to mind is May Farris. Over the past 6 years, I have been involved in purchasing 8 vehicles for myself & my family from May. I have also had several friends buy from May. Besides being a great sales person, May will follow thru with any help you need at the dealership. I would highly recommend dealing with May on any type of vehicle new or used. She always keeps the customer informed & takes care of their need. MILEONE has a great repersentative in May! More
by uncmiltie
Employees Worked With
Other Employees :
Kevin - Sales Manager, Dennis Arrington, Kenny Booth, Lyle Etzwiler
January 31, 2023
It’s awesome and I love my experience with mousa. He really gave me the best service rver He really gave me the best service rver More
by Prince
Employees Worked With
Other Employees :
Randy Silver, Stephen Weaver, Minseok Oh, Inam Islam, King Sy, Bik Shrestha
January 31, 2023
This dealership is really helpful and very welcome. The give the best service you can find anywhere. The give the best service you can find anywhere. More
by etzpayet17
Employees Worked With
January 30, 2023
May was a pleasure to work with and to my surprise wasted no time, mine or hers! I was surprised at how she listened to me and understood what I wanted. no time, mine or hers! I was surprised at how she listened to me and understood what I wanted. More
by debbie1228
January 26, 2023
Really nice staff, transparent buying process. Really liked working with both Steven and Josh and they kept me up to date on everything. Really liked working with both Steven and Josh and they kept me up to date on everything. More
by Victoria.a.kelley
January 24, 2023
Kathryn was great. she helped my froined find the perfect Subie for her. She knew all about the cars and different trim levels and helped us find the right feature le she helped my froined find the perfect Subie for her. She knew all about the cars and different trim levels and helped us find the right feature level for the right Outback. Everyone from sales to service and finance were nice and helpful but Kathryn was head and shoulders above the rest, When I need another car, I'll find Kathryn! More
by Joe 17 Outback
Employees Worked With
Kathryn Bitter
January 22, 2023
Wonderful buying experience. I would highly recommend the dealership and working with May Farris if you are in the market for a Subaru. I would highly recommend the dealership and working with May Farris if you are in the market for a Subaru. More
by byrumrd
Employees Worked With
January 22, 2023
Great experience. We had such wonderful staff. I love my new car and would recommend heritage Subaru to anyone who lives to drive! We had such wonderful staff. I love my new car and would recommend heritage Subaru to anyone who lives to drive! More
by Novella14
January 21, 2023
Amazing experience! May’s customer service is impeccable! As soon as I walked in through the door, May was there to greet us. I live about 45 minutes from this location May’s customer service is impeccable! As soon as I walked in through the door, May was there to greet us. I live about 45 minutes from this location and went out of my way to come back as I loved how welcoming and friendly the staff was. I came to see a car and a week later I was backing buying. Ashley was also great and made the paper work a breeze and and helpful. I will definitely be recommending friends and family to vista and in the future will be back for sure! More
by Maria Figueroa
