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Heritage Toyota

S. Burlington, VT

4.9
4,414 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,414 reviews

November 15, 2022

Joe was great to work with! He was very knowledgeable and kept in constant contact to update me on the status of my car. He answered all of my questions and made trading in my p More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Agresti
Nov 16, 2022 -

Heritage Toyota responded

Amanda, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe to shop for your new Toyota, and that he was able to make the transition to your new vehicle a smooth and enjoyable one. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 15, 2022

I worked with Neil Pavlak to purchase a new Rav4. Neil was very helpful in assessing my needs an desires to be sure that we found a vehicle that would work exceedingly well for me. He was always read More

by Llb05478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Pavlak
Nov 15, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Neal to shop for your new Toyota, and that he and our team were able to help find the perfect vehicle for both your needs and budget. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 14, 2022

I visited no less than 10 dealerships, and contacted several others over the phone and/or email. Neal was the first person I spoke with who not only treated me like a human being, but also didn't act li More

by kyle.kelley4
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Nov 15, 2022 -

Heritage Toyota responded

Kyle, Thank you for taking the time to share your feedback, and for your patience while your new Toyota was en route - We are so pleased to hear that you enjoyed working with Neal to shop for your new vehicle, and that everything went smoothly along the way. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

November 12, 2022

They treat you with respect and work to get you what you want great job thank you very much 👍 More

by mariovelez0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Boyd
Nov 14, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with James and our team to shop for your new Toyota, and that they were able to help find the perfect new vehicle for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 11, 2022

Derek was patient and kept me updated on my vehicle arrival. Helped me a lot with the options and coordinated install. More

by brianbuilds
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Heritage Toyota responded

Brian, Thank you for taking the time to share your feedback, and for your patience while your new Toyota was en route. We are so glad to hear that you enjoyed working with Derek, and that he was able to make sure everything went smoothly along the way. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 10, 2022

Everybody I talked to was very nice and very helpful. I went into buying a car not knowing much about the process but I felt very comfortable asking questions More

by Talia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Nov 10, 2022 -

Heritage Toyota responded

Talia, Than you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason and our team, and that they were able to make your shopping experience a smooth and enjoyable one! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 07, 2022

This is Mickey’s third Rav 4 and he wouldn’t deal with anyone but Derek and Heritage. Derek is extremely knowledgeable and kept us informed every step of the way. He’s our “go to man”. Thanks for all you More

by rebeccablow.rb
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for Derek and our team! We are honored that you have made Heritage Toyota your dealership of choice, and that choosing your newest RAV4 went smoothly. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 04, 2022

Just got our second car from Toyota with the help of Joe. Due to the backlog, we were worried about how long we would have to wait to get one but Joe kept in constant contact and found us the exact model we More

by ljsprinzen@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Agresti
Nov 04, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and congratulations on your newest Toyota! We are so glad to hear that you enjoyed working with Joe once again, and that he was able to make sure everything went smoothly, and you got the exact vehicle you were looking for. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 01, 2022

Joe Agresti was wonderful to work with. He was relaxed, engaging, and talked with me about all options as my lease ended and the car market went crazy. While waiting for my new vehicle, h More

by AWhitney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Agresti
Nov 02, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Joe and that he was able to help make the transition to your new lease a smooth one! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 01, 2022

Daniel Pasco was a wonderful salesman, willing to work with us and for us with our trade-in and new car. More

by Michelleg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Heritage Toyota responded

Michelle, Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Dan, and that he was able to make the transition to your new Toyota a smooth one! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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