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Heritage Toyota

S. Burlington, VT

4.9
4,415 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,415 reviews

September 28, 2022

Keith was very friendly and helpful in the purchasing of my new Rav4 Hybrid. I would happily work with him again. More

by Jhalnon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lawrence
Sep 28, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Keith and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 27, 2022

Derek was great to work with on the purchase of a new Tacoma Trail Edition at Heritage Toyota. We appreciated his quick and efficient communications and focus on customer service. It was a great experi More

by Shaun.fielder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Heritage Toyota responded

Shaun, Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Derek to shop for your new Tacoma, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 27, 2022

Very competent and professional. Derek promptly responded to all questions with clear and concise answers. More

by bob
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Heritage Toyota responded

Bob, Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Derek to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 23, 2022

Derek was excellent to work with. He was extremely knowledgeable about his products and deliberate with his service. I highly recommend working with Derek. More

by Rpedrick4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Derek to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 22, 2022

Hard working, professional, and knowledgeable staff. They have the buyer's best interest in mind. More

by Jim and Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Heritage Toyota responded

Jim and Melissa, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Derek to shop for your new RAV4, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 21, 2022

Heritage Toyota was on point! Ordered a 4Runner I’ve wanted for a long time and Casey Morrow and team made it happen!! More

by hourigans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Castonguay
Sep 21, 2022 -

Heritage Toyota responded

Sean, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Casey and our team, and that they were able to help make purchasing your 4Runner a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 20, 2022

Heritage Toyota was great to work with. I worked with Neal Pavlak for the past year and he is awesome. He never was bothered by any questions I had or the 100s of updates I requested. His o More

by jason.wagner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Pavlak
Sep 21, 2022 -

Heritage Toyota responded

Jason, Thank you for taking the time to share your feedback, and for your kind words for Neal and our team! We appreciate your patience while your truck was en route, and are pleased to hear that Neal was able to make the wait for new dream truck a stress-free experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 19, 2022

Highest recommendation! Daniel Pasco in Sales is excellent. Dan has a lot of experience, knows the process deeply and is patient and calm; these qualities foster trust. T More

by jg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Ploof
Sep 19, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for making Heritage Toyota (and Dan) your dealership and sales representative of choice. We are so glad to hear that you enjoyed working with Dan once again, and that he and Rob were able to make shopping for and taking home their new Toyota a smooth and enjoyable experience, We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 19, 2022

Derek was a dream to work with. We had extenuating circumstances when he walked in to buy our RAV4 and he worked with us at every step in the process. Derek is an excellent commun More

by Jim and Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Heritage Toyota responded

Jim and Melissa, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Derek and our team to shop for your new RAV4, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 19, 2022

Neal was great to work with. He was friendly, enthusiastic, knowledgeable, and professional throughout the process. He spent as much time as I needed to go over the various optio More

by pateobrien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Sep 20, 2022 -

Heritage Toyota responded

Pat, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Neal to shop for your new Corolla Cross, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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