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Heritage Toyota
S. Burlington, VT
4,417 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,417 reviews
March 23, 2022
Derek at Heritage was amazing, very straightforward and got me into the perfect Rav 4 Hybrid. Couldn’t have asked for a better salesman who genuinely cared about getting the best option for me and keeping got me into the perfect Rav 4 Hybrid. Couldn’t have asked for a better salesman who genuinely cared about getting the best option for me and keeping me updated throughout the process. Being fully set up the moment I left the lot was a great feeling and it was all thanks to Derek. Travis was also fantastic at explaining the warranty options while signing paperwork so I want to give a shout-out to him as well! More
by Adrianna
March 22, 2022
Derek makes it easy to purchase a vehicle. ! He listens and knows what you want. Very quick and pleasant to do business with him. I will refer him to others and I will buy again from him! ! He listens and knows what you want. Very quick and pleasant to do business with him. I will refer him to others and I will buy again from him! More
by Glo
Employees Worked With
March 19, 2022
Joe was an amazing salesman and helped me find the perfect car! He found exectly what I was looking for and kept me updated while I was waiting. I had a great experience at Heritage and would highly r perfect car! He found exectly what I was looking for and kept me updated while I was waiting. I had a great experience at Heritage and would highly recommend Joe if you're looking to buy a car! More
by Allegra
March 17, 2022
Danny was the most efficient sales person I have ever dealt with. She went above and beyond to make sure the process was as quick and easy as possible. dealt with. She went above and beyond to make sure the process was as quick and easy as possible. More
by Shawna
March 17, 2022
Derek made this process so easy for me! An excellent communicator and always professional. I appreciated how knowledgable and painless this was. He had everything ready to go when I arrived An excellent communicator and always professional. I appreciated how knowledgable and painless this was. He had everything ready to go when I arrived at the Dealership which was super convenient! I enjoyed working with Derek and would recommend him to anyone who wants a stress-free car purchase! More
by heatherfinelli14
March 17, 2022
I will be shopping again with Heritage Toyota for my next vehicle as well. The staff there were super helpful and reliable. I couldn't ask for better customer service. You explain what you want and need and vehicle as well. The staff there were super helpful and reliable. I couldn't ask for better customer service. You explain what you want and need and they make it happen! Thanks again Heritage Toyota for an amazing shopping experience! 2 thumbs way up!!! More
by Heidi
Employees Worked With
March 17, 2022
Danny and Heritage Toyota far exceeded my expectations for professionalism and service. Danny was proactive, professional and proficient. Tremendous buying experience. Thank you! for professionalism and service. Danny was proactive, professional and proficient. Tremendous buying experience. Thank you! More
by Jeremy
March 16, 2022
Danny is easily the best salesperson I could have asked for! Continued updates & making the whole process very easy! Would definitely recommend for anyone to do business with her. Thank you Danny! for! Continued updates & making the whole process very easy! Would definitely recommend for anyone to do business with her. Thank you Danny! More
by DevonLambert
March 15, 2022
Passionate, knowledgeable, and helpful, I hope I have the opportunity to work with Neal again. Neal patiently guided me through the car purchasing process, ensuring that I selected the vehicle most suitable opportunity to work with Neal again. Neal patiently guided me through the car purchasing process, ensuring that I selected the vehicle most suitable for me! More
by JackKowalski
Employees Worked With
Neal Pavlak
March 14, 2022
Unfortunately due to the pandemic I had to wait months for my new 2022 Toyota Rav4 Hybrid XLE to be built and delivered. However, Neal's weekly check ins prevented me from ever feeling lost. His combin for my new 2022 Toyota Rav4 Hybrid XLE to be built and delivered. However, Neal's weekly check ins prevented me from ever feeling lost. His combination of professionalism mixed with genuine sense of humor made me feel like not only a customer but a neighbor. He never made me feel rushed or pressured during any step in the sales process. I'm going to tell all of my friends to ask for Neal at Heritage Toyota when they buy their next car! More
by Brady Sullivan
