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Heritage Toyota

S. Burlington, VT

4.9
4,412 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,412 reviews

January 01, 2022

My experience at Heritage was above average. Neal was very friendly, extremely knowledgeable ,patient( cause I had a lot of questions) .He worked hard to get me a car ASAP, which he did. Once the car ar More

by jomachanic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Jan 03, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Neal to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

January 01, 2022

Customer service was exceptional! Our experience started by sending an inquiry from the website, and chose that I prefer to contacted via text. The next morning, I received a text from Ed who answered my nu More

by abessett70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cornelio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Treichler
Jan 03, 2022 -

Heritage Toyota responded

Amy, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Ed, Joe and our team to shop for your new Toyota, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

December 28, 2021

Tek and the people at Heritage were amazing. I was deployed overseas and would need a vehicle when I returned. Through email, text and facetime Tek made it happen. He located a vehicle and had it avai More

by andycampagne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Heritage Toyota responded

Andy, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Tek and that he was able to make securing a new Toyota upon your return from deployment a smooth experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and welcome home!

December 23, 2021

I cant express how easy it is to work with Derek, i have bought many cars over the years and he's the first salesperson that doesn't make you feel like he's the typical salesperson just looking to make a "s More

by bbouchard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with Derek over the years, and that you recent experience was no exception, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 22, 2021

We worked with Danny and she was great! Friendly, knowledgeable, and helped to entertain our fussy 4 year old daughter during the process. The dealership itself was clean and well laid out, and they More

by binocummings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Treichler, Danielle Acerno
Dec 27, 2021 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are glad to hear that you and your family enjoyed working with Danny to shop for your new Toyota, and that she was able to help you find the perfect vehicle! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

December 22, 2021

This is our 4th rav and we had several camary's. Always go to heritage excellent service and friendly staff. More

by champinefamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Dec 27, 2021 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you and your family enjoyed working with Neal to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 20, 2021

Hands down the best car buying experience I have ever had. Thank you Team Heritage Toyota!!! More

by Donach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Agresti
Dec 21, 2021 -

Heritage Toyota responded

Donach, Thank you for taking the time to share your feedback, and for your kind words for Joe and our team! We are so pleased to hear that you enjoyed working with them, and that bringing home your new Toyota went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 18, 2021

Outstanding experience from start to finish with our trade. Neal and team went above and beyond especially in the purchase of our new vehicle, even saving my sunglasses that I left behind.. Can’t thank More

by highlander2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Pavlak
Dec 20, 2021 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Neal to shop for your new Highlander, and that he and our team were able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 17, 2021

Keith is absolutely amazing. He dealt with me for about a month while I changed my mind and tried to figure out what I wanted. We test drove many different cars and ran numbers probably 20 times 😬. Not once More

by Nicnomi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lawrence
Dec 20, 2021 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and congratulations on your new Corolla! We are so glad to hear that you enjoyed working with Keith to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Corolla!

December 16, 2021

Daniel is very pleasant and easy to work with. And he Daniel is very pleasant and easy to work with. And he works very fast and efficiently. He put me in to a new vehicle in no time. Thanks Daniel! Peop More

by dinonn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Dan to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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