Heritage Toyota

Rob and Toyota were so great Rob was so wonderful and helpful through the process. He was patient as I took my time deciding whether or not I wanted to move forward with the new c Rob was so wonderful and helpful through the process. He was patient as I took my time deciding whether or not I wanted to move forward with the new car. When it came time to move forward, Rob was honest and kind and respectful. I could not recommend him- or Toyota- more. During the finance process, Christine was warm, clear and patient as we went through all the paperwork. They made the process- dare I say it- enjoyable! More

Helpful staff and good communication and service This dealership has been very helpful and they have been very good at all the work they have done on my car. It is convenient for me to get to and the This dealership has been very helpful and they have been very good at all the work they have done on my car. It is convenient for me to get to and they have shuttle service if needed and rental if needed and they usually have quick repairs for automotive maintenance I have had extended service for autobody work also and they did great work with that also. Thank you Heritage Automotive I would buy another car here in the future! More

Great Experience Elizabeth was wonderful to work with. Her knowledge about the features of the car I chose to purchase, is excellent and made my test drive very infor Elizabeth was wonderful to work with. Her knowledge about the features of the car I chose to purchase, is excellent and made my test drive very informative and enjoyable. She made the whole process of buying my new Rav 4 Adventure Series stress free and a pleasure. I highly recommend Elizabeth and Heritage Toyota for a great car buying experience. More

The service department did well by me and my concerns. After initial confusion, I was able to work with Brandy to assess some issues with my vehicle. She worked to hear my concerns, was willing to help, an After initial confusion, I was able to work with Brandy to assess some issues with my vehicle. She worked to hear my concerns, was willing to help, and went beyond what was expected to make sure the experience was more than satisfactory. More

Very professional Derek made us feel very comfortable for the many hours we were at the dealership. He was caring and professional. Never pushy! I would recommend de Derek made us feel very comfortable for the many hours we were at the dealership. He was caring and professional. Never pushy! I would recommend dealing with Derek again More

5 Stars - Knowledgeable & Professional Derek is a professional through and through. He was helpful, knowledgeable and made the purchase of our new Prius a complete pleasure. Excellent exper Derek is a professional through and through. He was helpful, knowledgeable and made the purchase of our new Prius a complete pleasure. Excellent experience - would highly recommend. More

Great customer service I was in the market for a new truck and had a few in mind when going into the dealership. I had spoke with Derek before going in and he had the trucks I was in the market for a new truck and had a few in mind when going into the dealership. I had spoke with Derek before going in and he had the trucks ready for me when I got there. I test drove the one I pretty much had my heart set on and fell in love with it. He spent a lot of time with me explaining certain features on the truck, settings etc. He was not pushy with my purchase at all, no tricks or games. Professional, great customer service. Loveeee my new truck! More

A great experience We just purchased a 2019 Rav4 Hybrid, and the experience was excellent, with the help of our sales rep, Jason Dillon, who was very knowledgeable and g We just purchased a 2019 Rav4 Hybrid, and the experience was excellent, with the help of our sales rep, Jason Dillon, who was very knowledgeable and guided us through the whole process. I would recommend Heritage and Jason, in particular. More

Last minute work Katherine smith was exceptional she made everything clear and went above any other service person iv ever dealt with 200% job I will use these over ha Katherine smith was exceptional she made everything clear and went above any other service person iv ever dealt with 200% job I will use these over handy Toyota where I baught truck at since from buying my truck to service all poor with handys!!! Great job Katherine!!!! More

Process is a process My experience was good. I gave a 30 min time frame to sell to me. Sales rep took 45-50min. Same with finance. I had negotiated a price then then went My experience was good. I gave a 30 min time frame to sell to me. Sales rep took 45-50min. Same with finance. I had negotiated a price then then went up due to fees which I had requested to be inclusive. So the game never changes. All and all it wasn’t a horrible experience. More