Heritage Toyota

Refreshing I do all my service needs for our two Toyota’s Heritage!! I have a new Tundra, the rear turn signal was flashing faster than normal! I discovered the I do all my service needs for our two Toyota’s Heritage!! I have a new Tundra, the rear turn signal was flashing faster than normal! I discovered the bulb was out. Further investigation found that the assembly was loose, further investigation on my part was that the tail light assembly wasn’t attached, the tabs were broken on the inside. There was absolutely no evidence that the assembly had been hit! I was worried that I would have to pay for the assembly. I brought the Tundra in for the first service and explained the situation to Ryan, one of the service advisors, he was perplexed also. A gentle from the back ( Toby)came out to look and agreed that there was no evidence that the lense had been hit. He said “we will cover that!” I was more than just surprised! This is only one of the examples, I have encountered. This is why I bring all my vehicles service needs to Heritage Toyota! All The service people have a genuine concern for my service needs and have a pleasant way of showing it!!! Way to go guys!! You’re the best!!! JohnnyBBQ More

Great experience with great people! Chuck helped me out greatly getting myself in my new ride. Very Highly recommend for honesty and flexibility. 10/10 will buy from them again Chuck helped me out greatly getting myself in my new ride. Very Highly recommend for honesty and flexibility. 10/10 will buy from them again More

Always painless. From being on time every time, to their exceptional shuttle service, Heritage Toyota has provided the easiest, most pleasant service department I ha From being on time every time, to their exceptional shuttle service, Heritage Toyota has provided the easiest, most pleasant service department I have ever encountered. Highly recommended. More

Service people went above and beyond First off parent company Toyota replaces frame on my 11 yr old Sequoia under warranty. Then the H team made the experience that much better as nothin First off parent company Toyota replaces frame on my 11 yr old Sequoia under warranty. Then the H team made the experience that much better as nothing ever goes as planned. They were great More

Great service as always! Kate Smith is the best! Love the drive through and the fact that they bring the vehicle back to you when finished. as always! Kate Smith is the best! Love the drive through and the fact that they bring the vehicle back to you when finished. More

All folks we met at Heritage knowledgeable and outgoing Jason Dillon is a definite asset to Heritage. He has outstanding knowledge of the vehicles, is always upbeat and is a natural for his role. Overall th Jason Dillon is a definite asset to Heritage. He has outstanding knowledge of the vehicles, is always upbeat and is a natural for his role. Overall the entire experience was excellent. More

Great Experience I just relocated to Vermont From NYC, I've never owned a car before and was nervous about the process. Chuck was patient with me, never pressured me, I just relocated to Vermont From NYC, I've never owned a car before and was nervous about the process. Chuck was patient with me, never pressured me, and took the time to explain things to me. Because of the time he took to educate me I am confident in the purchase I made, I love my new car! Thank you Chuck! More

Marc Was Wonderful I bought a car through Marc yesterday. He was very friendly and patient with my many questions. He explained everything I needed to now about the cars I bought a car through Marc yesterday. He was very friendly and patient with my many questions. He explained everything I needed to now about the cars I looked at and the paperwork I need to do. He was busy with a number of customers while I was at the dealership but he always seemed organized and he kept the process moving. I highly recommend working with Marc. More

Katherine is great Katherine is so thorough and nice and explains everything in a way that is easy to understand. So helpful! Sometimes other dealerships don't seem to Katherine is so thorough and nice and explains everything in a way that is easy to understand. So helpful! Sometimes other dealerships don't seem to care about the customer More

Great customer service Heritage Toyota has exceeded our expectations based on our experience with another Toyota dealership near Montpelier. We have bought a car and now lea Heritage Toyota has exceeded our expectations based on our experience with another Toyota dealership near Montpelier. We have bought a car and now leased another through Heritage with the help of Derek Blood with both purchases. Derek is friendly, courteous, and he made us feel valued. He took the time to learn about our needs and desires, helped us to make decisions, and obtained the vehicles that are perfect for us. Derek is always available whenever we have a question and we plan to continue going back to Heritage and working with Derek Blood. He made the process quick and easy and has continued to work with us to meet our needs. We do have to travel a little further to get to Heritage as compared to our previous Toyota dealer, but it's well worth the trip every time! More