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Heritage Toyota

S. Burlington, VT

4.9
3,927 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 3,927 reviews

January 16, 2017

great people to work with!! This dealership has been great to work with! Dan Pasco was a life savor in getting me out of a crappy mistake of a car and into a comparable size car More

by horselover5757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2017 -

Heritage Toyota responded

We appreciate your lovely comments about Dan! It's very nice to hear that he has been so helpful in getting you into vehicles that fit your needs and your budget. Thank you for choosing Heritage Toyota! #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

January 15, 2017

Thank you, Heritage Toyota! Working with Zach Roberts in the purchase of our Highlander was one of the best buying experiences we've had in buying a car. We appreciate his kno More

by fran2017
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts
Jan 16, 2017 -

Heritage Toyota responded

It's very nice to hear that Zach, Conor and Travis were so nice work with. Thank you for sharing your experience on DealerRater. We very much appreciate the recommendation! #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

January 09, 2017

Great experience working with Roger Patterson! Roger Patterson provided excellent service. He was extremely helpful and did everything he could to help us get the car and the deal that was best for More

by C. F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry, Beth Grady
Jan 10, 2017 -

Heritage Toyota responded

Thank you for this very nice review! It's wonderful that Roger, Megan and Beth provided such a stellar experience. I hope you are enjoying your new vehicle. #rogerptoyotaVT #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

January 07, 2017

TOTAL RECALL Had to bring in my Prius for a factory recall -- it went great! The shuttle service was efficient and on time, and Tom K took good care of me -- I'm v More

by Prius Person
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Jan 09, 2017 -

Heritage Toyota responded

Great to hear everything went so smoothly and that Tom provided top notch service. Thank you for posting on DealerRater! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 07, 2017

Friendly Sales at Heritage Toyota Chuck Heingartner gave us excellent service throughout the process of looking for a new car. His low pressure, friendly approach was exactly what we l More

by Joyce Oughstun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Megan Terry, Chuck Heingartner
Jan 09, 2017 -

Heritage Toyota responded

Joyce, Thank you for posting on Dealer Rater. It's very nice to hear that Chuck provided such an excellent purchasing experience. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 07, 2017

Pulsating Brake/Vibration Problem Initially when I came in I was very frustrated having had to bring back my truck for what I thought was a problem created when the emergency brake cab More

by wzorn
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Jan 09, 2017 -

Heritage Toyota responded

Glad to hear everything went well. Thank you for your kind words about Tom. We appreciate you taking the time to share your experience. Nora Krom Customer Relations Specialist Heritage Automotive Group

January 04, 2017

Friendly, knowledgeable, personalized Everything was very smooth thru out the whole process. Chuck met with me the first day, and took the time to figure out what I needed and wanted in a More

by S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Chuck Heingartner
Jan 06, 2017 -

Heritage Toyota responded

S, Glad to hear you enjoyed working with Chuck and that your Prius C is treating you well. We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

January 03, 2017

Thank you Zack & Travis! Zack Roberts in sales and Travis Green in finance make a wonderful team! I knew I was going to be a tough customer...with negative equity in my trade, More

by Nicole R Peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts
Jan 04, 2017 -

Heritage Toyota responded

Nicole, We appreciate you posting this lovely review. It's very nice to hear that Zack and Travis went the extra mile to ensure that your sales experience was top notch. I hope you are enjoying your new vehicle! #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

January 02, 2017

Excellent Service Tom is knowledgeable, able to explain clearly what needs to be done and why. He is also personable and is the reason I will only have my cars serviced More

by Brian16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Jan 02, 2017 -

Heritage Toyota responded

Brian, That's very nice to hear! Glad you enjoy working with Tom. Thank you for sharing your experience on DealerRater. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 30, 2016

Thank you We purchased a 2017 Toyota Rav4 hybrid in November. So far we love the car. We worked with Zack who was very helpful & knowledgeable. Thank you for a More

by Hybrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
Jan 02, 2017 -

Heritage Toyota responded

Glad to hear that you enjoyed working with Zack. It's fantastic that you are loving your new Rav4. We appreciate you taking the time to post a review. #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

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