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Heritage Toyota

S. Burlington, VT

4.9
4,881 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,881 reviews

June 19, 2016

Great service Tom Tom was very polite service was great was not kept waiting very satisfied with the service. Customer service was the best. They treat you like your More

by Norma Gilman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Jun 20, 2016 -

Heritage Toyota responded

Norma, Thank you for your kind works about Tom and the Heritage Toyota service department. I'm glad everything went smoothly. We appreciate you taking the time to recommend us. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 18, 2016

Good dealership, would recommend to others My experience with Heritage Toyota was.very positive. I worked with Marc Halliday and Conor McQuade and they were both very helpful and knowledgeable. More

by Stephen Schwind
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Mar 02, 2017 -

Heritage Toyota responded

Stephen, I'm glad you appreciated Marc and Conor's approach to sales. Thank you for taking the time to post a review. Happy driving! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 18, 2016

Service Department Ryan did a great job explaining the work that needed to be done. My wait time was minimal. Now... if you could only guarantee there will be no snow J More

by Jeanne Agner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Jun 20, 2016 -

Heritage Toyota responded

Jeanne, Your comments are appreciated! Glad to hear you enjoyed working with Ryan. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 18, 2016

Professional, helpful, great teamwork I was in the market for a new pick-up truck and I came back to Heritage Toyota because of thier sales team and the excellent service that I had experi More

by BUGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Coleman
Jun 20, 2016 -

Heritage Toyota responded

Thank you for this nice recommendation. We appreciate you taking the time to share your thoughts. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 17, 2016

Outstanding job An outstanding job was performed by all the employees we met. Love doing business with Heritage Toyota and love our new 4runner. Do recommend this dea More

by laduc, michael456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Nick Zagres
Mar 02, 2017 -

Heritage Toyota responded

It's so nice to hear that you enjoyed working with Eleni, Nick and the rest of the Heritage Toyota sales team. Thank you for taking the time to share your comments. Happy driving! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

June 17, 2016

Thanks to Marc Halladay! Mark went above and beyond to get me exactly what I wanted. He was friendly and professional and I would definitely recommend him to a friend. The who More

by Shannonlashua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Mar 02, 2017 -

Heritage Toyota responded

Thank you for the kind words about Marc! We appreciate the recommendation. Enjoy your new vehicle! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 16, 2016

Efficient and lovely Chuck was very helpful and goes above and beyond to get you exactly what you want for the best price. I couldn't ask for a better experience when buyi More

by shainabr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

It's wonderful to hear that Chuck provided such a great purchasing experience. Thank you for sharing your thoughts. Happy driving! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

June 15, 2016

Wonderful customer service! We had a great experience working with Laz and Nick. Everyone was very friendly at the dealership, and the atmosphere is very clean, inviting and rel More

by seamus123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Laz Koep
Mar 02, 2017 -

Heritage Toyota responded

Seamus, We appreciate you taking the time to share this nice review. I'm glad that Laz and Nick were so great to work with and that you (and your toddler) liked our amenities. Enjoy your new vehicle! #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 14, 2016

Efficient, Knowledgeable, Friendly, Easy! Car buying is never easy. From the machinery to the negotiating, it's all subject to stress. Shawn Carpenter made this simple. He was knowledgeable More

by HomeBru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Shawn Carpenter
Mar 02, 2017 -

Heritage Toyota responded

Wow! What a great review! Thank you for posting. I'm glad to hear that Shawn made your purchasing experience a breeze. Enjoy your new vehicles! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

June 14, 2016

Continue to exceed expectations Had my first service on my Tundra purchased last summer. As always, the service was excellent. They now even do our VT inspections for free. Not mu More

by TundraTundraTundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jun 14, 2016 -

Heritage Toyota responded

It's nice to hear that you had a great experience at our service department! I'm glad you could take advantage of the free VT state inspection for customers who bought their vehicle with us. Thank you for posting your comments, and thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group Heritage Automotive Group

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