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Heritage Toyota

S. Burlington, VT

4.9
4,992 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,992 reviews

November 07, 2016

Lightning McQueen RAV4! Thanks to ROB PLOOF for being such a good listener, finding the right RAV4, and working with us to get everything that we wanted! A great guy. Thanks More

by Aiden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Grady
Feb 27, 2017 -

Heritage Toyota responded

Aiden, It's great to hear that Rob did such a stellar job finding you the right vehicle. We appreciate you taking the time to share your thoughts. Enjoy your new Rav4! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

November 05, 2016

'16 Corolla S Plus Lease Had an amazing experience. The lease was an insane deal, and John helped us get an even better deal too! Everything couldn't have gone any smoother. T More

by saogilvie11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DeWilde
Mar 31, 2017 -

Heritage Toyota responded

Thank you for this fantastic review! It's wonderful to hear that you had such great purchasing experience and enjoyed working with John. Happy driving! #hybridjedi Nora Krom Customer Relations Specialist Heritage Automotive Group

November 03, 2016

Overall fantastic experience I recently purchased a certified pre-owned car at Heritage and couldn't be happier with the vehicle and the overall experience. From start to finish More

by 12Highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn
Feb 27, 2017 -

Heritage Toyota responded

What a great review! It's wonderful to hear that Angus and the rest of the team did such a fantastic job. I'm glad you are enjoying your new vehicle, as well. Thank you for choosing Heritage! #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

November 03, 2016

RAV4 lease I was not 100% happy with a leased vehicle and after meeting with heritage staff, in particular John DeWilde, they offered MANY options to accommodate More

by JLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DeWilde
Mar 31, 2017 -

Heritage Toyota responded

Thank you for sharing your experience working John and the rest of the Heritage staff. I'm glad to hear that they could help you out of a vehicle that wasn't working out. Enjoy your new vehicle! #hybridjedi Nora Krom Customer Relations Specialist Heritage Automotive Group

November 03, 2016

Easy, fair and accomodating Great experience, Chuck always accommodates my needs. I love my 2017 RAV4 XLE. To be honest I am a lifelong Toyota driver and came to Heritage becau More

by Steph Judkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Feb 27, 2017 -

Heritage Toyota responded

Steph, We appreciate your wonderful review of Chuck and Heritage Toyota! It's very nice that Chuck has provided consistently great service to you and your friends and family. Thanks for the recommendation! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 02, 2016

Amazing Service and Great Truck, Highly Recommended Chuck Heingartner and the whole team at Heritage walked us through the process with ease. Great car buying experience and we will back soon for sure! More

by larson08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Feb 27, 2017 -

Heritage Toyota responded

Dalton & Linnea, Thank you for taking the time to recommend us! It's excellent that you received top notch service from Chuck and the rest of the sales team. Happy driving! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 01, 2016

Top shelf customer care I recently purchased my second Tacoma through Heritage after some long term complications with the Tacoma frame recall on my original truck. The team More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner, Kate Castonguay
Feb 27, 2017 -

Heritage Toyota responded

Daniel, What a wonderful review! It's great to know that Kate, Ryan and Chuck did such a fantastic job of making sure that you received the best customer service we can offer. I hope you are enjoying your new truck. Thank you for such a nice recommendation. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

October 31, 2016

Located a Vehicle for Our Family Our salesperson (Adam Stoner) of Heritage Toyota listened to what our family needs were for a vehicle along with our price range. He was patient and More

by devos98
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoner
Feb 27, 2017 -

Heritage Toyota responded

Well, thank you for posting this very nice review of your experience with Adam and Heritage Toyota! It's great to hear that he made things work with your schedule and made sure your new vehicle suits your needs. Thank you for choosing Heritage! #AdamStonersellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

October 31, 2016

Excellent customer service This is the second Toyota we've purchased with Chucks help. He makes what can be a nerve wracking process seem effortless. Friendly and informative wi More

by Underhill3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Feb 27, 2017 -

Heritage Toyota responded

We appreciate you taking the time to write a review. It's excellent to hear that you received top notch service from Chuck throughout the purchasing process, as well as afterwards. Glad to know his personal approach to sales was appreciated! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

October 31, 2016

Exceptional & a pleasure to work with Zac. We had no plans to purchase a vehicle . We were just looking because our son who leases a Toyota suggested We visit your show rooms. We met Zac who More

by Dompat2016
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts
Mar 31, 2017 -

Heritage Toyota responded

It's wonderful to hear that you had such a fantastic experience working with Zack! Thank you for sharing your thoughts. Enjoy your new vehicle! #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

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