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Heritage Toyota

S. Burlington, VT

4.9
4,901 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,901 reviews

July 11, 2016

All questions answered I have read reviews about the service at this dealership not being the best. I personally rolled in and was greeted by Mr. Jose Godoy. From beginning More

by tracienoyes22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Godoy
Jul 11, 2016 -

Heritage Toyota responded

Tracie, What a nice review! It's lovely to hear that Jose made your first service visit with us a great one. We appreciate you taking the time to post. Thank you for choosing Heritage. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 11, 2016

Efficient, personable, fast! Beth Grady kept our finance process moving quickly and efficiently. We had our six year old with us and we were in and out in under 20 min. MUCH appre More

by Tracy Truzansky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

Tracy, It's very nice to hear that Beth was so accommodating. Glad to see that you liked working with Rob, as well. Thanks for sharing your thoughts. Enjoy your new vehicle! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

July 07, 2016

Went above and beyond I am very satisfied with my recent experience of leasing a new Toyota RAV4 from Heritage Toyota. Chuck Heingartner, in particular, made the process a More

by Sarah B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Sarah, Thank you for posting a review! Happy to hear that Chuck was so helpful. I hope that new Rav4 is working well for you. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

July 07, 2016

Angus Gunn & Megan Terry were wonderful to work with. I had a great experience, for the second time, leasing my Tundra from Heritage Toyota in South Burlington, VT. Angus & Megan were completely transpare More

by btvbeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Angus Gunn, Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

What a nice review! We appreciate you taking the time to share your thoughts. I hope you are enjoying your new Tundra! #Meganterrysalesprofessional #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

July 06, 2016

Excellent Service Amber, of the Red Team, was very courteous during my recent service visit. I appreciate having a choice between the quiet waiting area and the noise a More

by Love my Prius
Recommend Dealer
Yes
Employees Worked With
Amber Miles
Jul 07, 2016 -

Heritage Toyota responded

Thank you for your kind words about Amber. Glad to hear that you appreciated our waiting area options. We appreciate you taking the time to post a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 05, 2016

Dan paid close attention to my car needs and timetable. I am a long time customer of this dealer. I worked with Dan over a few months while I made some family decisions and focused on the kind of CPO used c More

by Baileyvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres
Apr 03, 2017 -

Heritage Toyota responded

Thank you for your kind words about Dan, Nick and Heritage Toyota. It's nice to hear the details of your positive purchasing experience. I hope you are enjoying your new vehicle! #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

July 01, 2016

Marc went above and beyond for us! We chose a car online and that makes you worried about what you will find when you get there. Marc Halliday couldn't have been better through the ent More

by DiannaNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green, Marc Halliday
Mar 02, 2017 -

Heritage Toyota responded

Dianna, Glad to hear that Marc was so helpful with making your purchasing process smooth. We appreciate you sharing your experience on DealerRater. Thank you for choosing Heritage! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

July 01, 2016

Another Fantastic Experience! All I wanted and MORE! Roger was personable, knew the vehicle and what it had to offer. I did not feel pressured and had the entire deal completed so quickly and without iss More

by Chrisms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Mar 02, 2017 -

Heritage Toyota responded

It's very nice to hear that you had such a fantastic experience working with Roger, Christine and the rest of the Heritage Toyota sales team. I'm glad everything went so smoothly. Enjoy your new vehicle! #rogerptoyotaVT Nora Krom Customer Relations Specialist Heritage Automotive Group

July 01, 2016

Pleasure to work with Ryan, Paul, and Christine were all great to work with. From the start Ryan helped navigate my options and came up with a great solution. Christine h More

by jeffe52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Coleman
Jul 01, 2016 -

Heritage Toyota responded

We appreciate you taking the time to share this nice review. It's wonderful to hear that everyone was so great to work with. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 01, 2016

Chuck is the BEST! Last year I was caught off guard with having to purchase a new car for myself. Needless to say after many dealerships I went back to Heritage Toyota { More

by Lann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Lann, Wow! What a great recommendation of Chuck! Thank you for posting. Glad to hear both you and your daughter had such positive experiences at Heritage Toyota. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

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