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Heritage Toyota

S. Burlington, VT

4.9
5,019 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 5,019 reviews

November 30, 2016

Great service and experience! Love Toyota especially Seth who was very helpful! The service on my vehicle is always so quick which I appreciate since I am a very busy person that t More

by Cactus1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Dec 02, 2016 -

Heritage Toyota responded

Thank you for this wonderful review! It's great to hear that you enjoyed working with Seth. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 30, 2016

Fast! Love Toyota especially Tom who is always so helpful! The service on my lease is always so quick which I appreciate since I often bring both my small c More

by Afarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 02, 2016 -

Heritage Toyota responded

Afarr, Your kind words about Tom are very much appreciated. It's lovely to hear that you have received consistently great service at Heritage Toyota. Thank you for taking the time to share your thoughts. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 29, 2016

Best Toyota service experience ever I was visiting my daughter at UVM and needed scheduled maintenance as the vehicle will not be back in PA until summer. The service advisor (Jay) was More

by Fred K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Nov 29, 2016 -

Heritage Toyota responded

Fred, It's excellent to hear that Jay provided such top notch service. We appreciate you taking the time to post. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 29, 2016

Easy, No-Hassle Service During a very busy time of year, Amber worked with me and provided several options to get my car serviced ASAP. She was very knowledgeable and was wi More

by VTBuckeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Miles
Nov 29, 2016 -

Heritage Toyota responded

We appreciate the very nice review! I'm glad Amber did such a great job making sure your service visit went smoothly. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 28, 2016

Great experience! I had several friends recommend Chuck to me and he did not disappoint! This was our first time buying a Toyota and his service alone will bring us b More

by ahamor26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Feb 24, 2017 -

Heritage Toyota responded

It's fantastic that you enjoyed working with Chuck. I'm glad he provided such a stellar purchasing experience. Thank you for your recommendation! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 22, 2016

above and beyond Kate went above and beyond expectations in providing the services necessary for my Matrix. She was patient in understanding the problems I'd encounte More

by Pamela Piper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
Nov 23, 2016 -

Heritage Toyota responded

Pamela, We appreciate you taking the time to write a review. It's great to hear that Kate made sure that your experience with our service department was stellar. Thank you for the kind words. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 21, 2016

Helpful sales staff Buying a new vehicle from Heritage Toyota was made an enjoyable experience thanks to Elleni Floyd and Nick Zagres. Elleni was very patient in helping More

by 2017rav4er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Nick Zagres, Tom Kulhowvick
Feb 24, 2017 -

Heritage Toyota responded

Thank you for this wonderful review! It's fantastic that you received top notch service from both our sales and service departments. Enjoy your new Rav4! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

November 21, 2016

My first maintenance checkup with my new Corolla I was very pleased with my first maintenance visit with my new 2016 Corolla. I would especially like to mention one of your shuttle drivers, Scott (f More

by PattyEllen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember except for Scott, shuttle driver.. sorry...
Nov 23, 2016 -

Heritage Toyota responded

PattyEllen, We appreciate you for sharing your thoughts on DealerRater. I'm very glad to hear that Scott and our shuttle service helped make your visit to our service department better. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 20, 2016

Always a pleasure This is my fourth vehicle with Heritage. I have always had excellent customer service and trustworthy sales people. This time was no exception. Thanks More

by Courtney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Megan Terry, Angus Gunn
Feb 24, 2017 -

Heritage Toyota responded

Courtney, It's very nice to hear from a return customer. I'm glad to hear that your experience working with Angus, Nick and Megan was as positive as your previous experiences. Thank you for taking the time to write a review. #THEangusgunn #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

November 19, 2016

Smooth, efficient, and professional. From the intros, through test drives to delivery, everything was done without pressure or rushing. We were referred through the Costco Buying Servi More

by F&V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Zack Roberts
Mar 31, 2017 -

Heritage Toyota responded

F & V, We appreciate you posting. It is fantastic to learn that your purchasing experience went so smoothly. Thank you for choosing Heritage Toyota! #Meganterrysalesprofessional #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

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