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Heritage Toyota

S. Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
4,414 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,414 reviews

May 01, 2024

Lindsey was very helpful with our purchase. Very knowledgeable, responsive and thorough. She made the entire purchase process a pleasant experience. More

by skowalski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Heritage Toyota responded

Stephen, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey and our team to shop for your new Tacoma, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 30, 2024

I’m a repeat customer with Heritage. Always feel I’m treated fairly and with respect. My sales rep was Jason Dillon. In the past the process of buying a car was met with trepidation… n More

by bdgerard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
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May 01, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice! We are p[eased to hear that you have enjoyed working with Jason, and that your recent Toyota shopping experience was yet another smooth one. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

April 30, 2024

James was extremely knowledgeable and helpful. Heritage Toyota did right by me; the sales manager, Connor, is a great guy too. More

by Andrew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Boyd
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Apr 30, 2024 -

Heritage Toyota responded

Andrew, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with James to shop for your new Toyota, and that he and our team were able to help find the perfect vehicle to fit both your needs and budget. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 30, 2024

Danielle Pasco . I wanna thank him for a wonderful experience getting my RAV. And going beyond the call of duty as a sales associate. His kindness and Demeanor where More

by tonyaaiken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Wainwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heritage Auto
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May 01, 2024 -

Heritage Toyota responded

Tony, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Dan to shop for your new RAV4, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 30, 2024

5 star rating from Joe Mount our sales person 0 star rating experience with finance dept. Hard sell for things I did not need or want More

by michaelmetz100
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Mount
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Heritage Toyota responded

Michael, Than you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Joe to shop for your new Toyota, and that that part of your experience working with our team was a positive one. We are however, sorry to hear that you felt any pressure to add additional products to your purchase while working with our finance team. Our staff's goal is only to ensure that you have have been presented with all of your available options, so that the investment you have made in your new Toyota is protected to your satisfaction. In our continuing efforts to better serve our customers, we would appreciate the opportunity to learn more about your experience, so that we may identify areas for improvement in our processes. With that in mind, we would like to invite you to contact our Customer Relations Manager, Adam Miller. He can be reached directly at (802) 865-8296, Thank you again for your feedback, and we look forward to hearing from you

April 30, 2024

Matt was very helpful with my purchase. He made the car purchase transaction smooth and easy. More

by alvarez93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team to shop for and bring home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 28, 2024

All the staff we talked to were knowledgeable, professional and friendly. I'd buy another car from them when the time comes. More

by kbergene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Heritage Toyota responded

Kent, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team to shop for your new RAV4 Prime, and that everything went smoothly for you throughout the process. While we understand that we won't be seeing you for your regular scheduled maintenance visits, please feel free to let us know if you have any questions about your vehicle in the future, Until then, safe travels and enjoy your new Toyota!

April 28, 2024

Lindsey has done an excellent job explaining everything that we needed to know. Very helpful More

by donrendall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Heritage Toyota responded

Don, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 26, 2024

Billy was great! Super helpful and made my car purchase smooth sailing. Definitely recommend him and Heritage Toyota for all of your automotive needs! More

by kelsey.marita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Heritage Toyota responded

Kelsey, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 26, 2024

The dealership was pretty helpful in working with me as an out of state buyer I would return again! More

by Freight311062
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Boyd
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Apr 29, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with James to shop for your new Subaru, and that he and our team were able to make your long-distance shopping experience a smooth one! While we understand that we may not see you for your vehicle's regular scheduled maintenance, please feel free to let us know if you have any questions regarding your new vehicle, Until then, safe travels and enjoy your new Subaru!

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